The customer service representative Tracey was brilliant from start to finish and was exactly the kind of person you’d want when shopping around for a bed or mattress. She was friendly, non pressurisi... See more
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We checked out Bensons to see if they had what we thought we wanted and they did, but we decided we wanted to try out the beds in store so we went to the St Helens shop. The staff there were very know... See more
Company replied
Great service in store not pushed let us browse and answered any questions we had would definitely recommend going here for a bed or mattress
Company replied
The all round experience was very good. Staff at the store were very helpful as was the delivery/insulation man. The downside was the up to 12 week wait. Although. now we finally have them, they were... See more
Company replied
Company details
- #79 of 228 best companies in Bedroom furniture shop
- #40 of 115 best companies in Bed shop
- #30 of 85 best companies in Bedding Shop
- #29 of 85 best companies in Mattress Shop
About Bensons For Beds - St Helens319
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 6d Ravenhead Retail Park, WA9 1JF, St Helens, Merseyside, United Kingdom
- 174428757
4.9
Excellent
406 reviews
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We have used the St Helens branch twice…
We have used the St Helens branch twice and received excellent service both times.
24 May 2024
Good Experience We were allowed to look around at our…
We were allowed to look around at our leisure. When needed help was given with full explanation. Staff extremely helpful and friendly.
28 May 2024
Good staff
The assistant was so helpful in showing us the beds and he took his time and we were not rushed his name was nick
24 May 2024
Great staff and very helpfull
The staff were very helpfull in explaining all details about the beds we were looking at
21 May 2024
Staff member was very knowledgeable on…
Staff member was very knowledgeable on all products and very helpful.
17 May 2024
Very knowledgeable and helpful people
15 May 2024
Good value in Easter sale
Friendly instore service, great knowledge about mattresses and beds. Wardrobe measurements were inaccurate from the website but not the stores fault, measure twice cut once applies when making an expensive purchase of any kind.
25 April 2024
Plenty of choice and excellent customer…
Plenty of choice and excellent customer service
30 March 2024
We needed a bed quickly and the member…
We needed a bed quickly and the member of staff Georgina was amazing with helping us find a bed for delivery the next day. Thank you!
26 March 2024
Friendly and knowledgeable
Friendly, knowledgeable, informative help, but not too pushy, giving us time to make our choices.
18 March 2024
After calling into the St Helens store
After calling into the St Helens store, Nick the sales assistant helped me choose the right bed for me, he was knowledgeable on every bed, discussing which bed would be the best for me, I'm disabled so having someone who took time to talk me through what each beds good and bad points were, he sent me the link so I could choose when I ordered the bed, fantastic experience
14 March 2024
Excellent customer service
12 March 2024
Georgina was incredibly helpful and…
Georgina was incredibly helpful and friendly. We managed to get a new bed ordered very quickly and it was a really easy process. Can’t wait to get it delivered.
5 March 2024
Clear and concise information
Clear and concise information, help and service. First class.
28 February 2024
We had a great experience Andy the…
We had a great experience Andy the sales person was very helpful and informative to help us find the right bed
28 February 2024
Salesman very helpful and informative…
Salesman very helpful and informative in helping us make our purchase and explaining the delivery.
25 February 2024
I was able to speak to a real person Andy, in…,
I was able to speak to a real person in store via video on Sunday at 5pm. Thank you Andy. Amazing customer service, knowledge and helped me place the order and arrange delivery. Thanks
19 February 2024
Staff talked us through our options and…
Staff talked us through our options and Andy found us the best deal
13 February 2024
Complaint
Georgina at the St Helens branch, was very friendly and did everything she could to help us
11 February 2024
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