Bensons For Beds - St Helens319 Reviews 

Good information about the makes & differences between the mattresses we looked at, very helpful staff member & not too overbearing

Andy in St Helens was great. Very informative and helpful but not your pushy salesman. He asked the questions to know what we were after and gave us options. Looking forward to getting our new bed and mattress.

Staff really helpful very pleasant

Went in on spec as we were in St Helens, really just to get information, the customer service was exceptional from your staff member Tracy, she was caring and extremely knowledgeable about all the products and a credit to you company,

Helpful knowledgeable staff. Free to browse without hassle. Good products and good deals.

Good service and they were very helpful

Friendly service, explained in detail

Amazing experience helpful but not pushy and very informative. Was served by Tracey at the St Helens branch who was very cheery and happy and helpful could not recommend more!

Tracey was a very nice and helpful lady whilst also giving you the space to just look yourself.

Sales person was really friendly and helpful.

Absolutely shocking quality of ottaman bed with headboard. Ordered 17th March, received 6 weeks later, damaged headboard, ottaman part was faulty but managed to rectify the alignment! Requested replacement headboard, another 6 weeks, again quality was worse than the 1st headboard, tried for the 3rd time, me being hopeful, again faulty, scratched, ripped and beads were horrendous. Paid an extremely high cost, for extreme quality defects! 14 weeks in total! Disgraceful! Not many options as is a complete set, so either have faulty headboard or no headboard! QA is non existent! Compensation offered (which was insulting), accepted headboard faulty as no other choice unless I wished for the saga to continue.... what value did Bensons bring against competitors and Far East... None

The Team Member was Excellent
He approached us to let us know he was there but left us alone to peruse at our own leisure. When we had questions he was able to answer them and even rang another store to double check the information he was giving to us.

Very efficient staff and helpful

The salesman Nick was friendly and informative

Sales person went that extra mile with the information and helping us to pick the right mattress

The lad that helped me choose my bed was brilliant, he was very knowledgeable about which bed would be best for me

The staff made all the difference, they were very professional, very polite and respectful with lots of information which they shared with a passion.

Andy the salesperson was very helpful. Listened to what we wanted and was able to answer all our questions and guide us to beds that would best suit our needs. Did not feel pressured at all. Good choice of beds and payment options.

We have used the St Helens branch twice and received excellent service both times.

We were allowed to look around at our leisure. When needed help was given with full explanation. Staff extremely helpful and friendly.