Bensons For Beds - Staples Corner537 Reviews 

301
•
TrustScore 4.5 out of 5

4.7

Unit D3 Staples Corner Shopping Park, Geren Way, NW2 6LW Brent Cross, Greater London, GB

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Rated 5 out of 5 stars

It was her demonstration of kindness however it was her perfect demonstration of patient, warm human factor that stood out. Eg, I was feeling hot and she asked her colleague to reduce the temperatu... See more

Company replied

Rated 5 out of 5 stars

Great customer service with Sanjay at Staples Corner He was patient and took real interest in what I required. Great service from beginning to end! Delivery team L and G friendly and provided an effi... See more

Company replied

Rated 5 out of 5 stars

Great costumer service. The gentleman that delivered my mattress wore gloves the entire time. We also had a small chat which I appreciated. What I also appreciated was that I could follow every step... See more

Company replied

Rated 5 out of 5 stars

Your member of staff Amit at Staples Corner London NW2 was very professional in his customer service, gave us good advice and supported us well. The delivery team of 3 were very professional too. Th... See more

Company replied


Company details

  1. Bedroom furniture shop
  2. also in
  3. Bed shop
  4. Bedding Shop
  5. Mattress Shop

About Bensons For Beds - Staples Corner537

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit D3 Staples Corner Shopping Park, Geren Way, NW2 6LW, Brent Cross, Greater London, United Kingdom

  • 2084386743

4.7

Excellent

TrustScore 4.5 out of 5

301 reviews

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4.7

All reviews

(301)

26,477 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Massive thank you to Tyrone

Massive thank you to Tyrone, for once again helping my mum Rita to choose the perfect divan base & stylish headboard to go with the mattress she bought with his help in June. Tyrone’s patience & knowledge was truly welcomed as my mum is very particular in what she wants. 2 nd time we left the store happy with the service.

13 July 2024
Unprompted review
Rated 5 out of 5 stars

Single bed…

I thought that the help I recieved was good,they gave me the time to look around to make my choice and then were helpful to arrange everything and being informative st the same time

3 July 2024
Rated 5 out of 5 stars

A pleasant experience …

The salesperson Tyrone is knowledgeable and helpful. We are able to purchase the bedframe and mattress which suit us within a short time with his assistance.

6 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service provided by…

Excellent customer service provided by Anand at Bensons for Beds. Very professional, polite and informative on product choices. I would certainly recommend their services for customers piece of mind.

Anand is a credit to the company!

Jay

24 May 2024
Rated 1 out of 5 stars

I had poor customer service and was…

I had poor customer service and was charged for the bed kit and didn't receive it, the manager on the phone was rude not the first time first they told me I could change the date of delivery then no, when I said I gave them no revue they changed the date please do not buy from them again is the last time I bought from them something

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Top marks Sanjay, Bensons Staples Corner

This is the second visit to this branch and we were seen one year later by the same sales rep, which is very encouraging in these days of swift staff turnaround. A very professional and helpful gentleman called Sanjay who knew the business well and could guide us again through the best choice. Full marks for an experienced and pleasant transaction by this member of staff.

3 May 2024
Rated 5 out of 5 stars

Amazing

Tyron was so knowledgeable about all their products and he took the time to listen to us and seemed to know exactly what we need.

We came before closing time and he even stayed with us a bit longer so that we can get our matrasse ASAP.

He found a really good deal for us and we saved some £.

We had a great experience buying our first mattress, thank you very much !

27 April 2024
Rated 5 out of 5 stars

Bensons for Beds. Great choice great service.

I found Benson for Beds a very pleasant experience. The store was clean, tidy and there was no loud music playing!
We sat with a lovey Man, Jaz.
He was very helpful, polite and informative. We were able to try out mattress’s at our own pace with Jazz giving us space but was there when we needed advice. I would definitely recommend Benson for Beds and would use them again.
Thanks Jaz for making our experience at Staples Corner great! 👍 😊

14 April 2024
Rated 3 out of 5 stars

Good choice of mattresses, shame about the serious pushy hard sell!

Good choice of mattresses, and initially was greeted and left to have a look around, but within a couple of minutes the hard sell started and we were being pushed into looking at products that we could neither afford or were not interested in. Two sales men were working on us, like a tag team, talking about different details which was very overwhelming!
I said on several occasions what I needed and wanted and that I would be happier looking around and asking for help when I needed it but one salesman would always appear within seconds to see if we were ok?! It wasn’t until I mentioned our budget, that was significantly lower than the high end price of the products we had shown all along (wasting everyone’s time!) that he then said I’ll leave you to it! We were then able to make a decision based on our needs and budget, and placed an order happily.

3 April 2024
Rated 5 out of 5 stars

It was indeed a nice experience…

It was indeed a nice experience visiting the store. Sanjay, one of the manager at store did help us go through the process of choosing the mattresses and bed during the Easter break.. the process was much quicker and smoother than expected.. thanks so much for your help.

1 April 2024
Rated 5 out of 5 stars

Had a great experience

Had a great experience! Anil was very helpful and leaded us to select the most suitable mattresses bed frame and headboard for us. Highly recommend.

22 March 2024

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