I had such an excellent experience choosing my new mattress, and I can’t thank Kerry enough for her help. She was incredibly knowledgeable, patient and genuinely interested in helping me find the... See more
Location
Switch locationUnit 3 Telford Forge Retail Park, Overdale, TF3 4AG Telford, Shropshire, GB
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See what reviewers are saying
Excellent service in the shop. Really knowledgeably manager. Electronic measurement test bed (no pun intended) to see what mattress would be most suited to you. No pressure selling and lots of matt... See more
Company replied
Absolutely perfect couldn’t have asked for a nicer welcome. David was exceptionally helpful and very knowledgeable and understanding about my needs. He explained everything to us and worked with us th... See more
Company replied
Our delivery and assembly from Bensons was excellent. Dominic and James were very friendly and courteous. They were also extremely efficient in the assembly of the bed and headboard and cleared aw... See more
Company replied
Company details
- #79 of 227 best companies in Bedroom furniture shop
- #41 of 115 best companies in Bed shop
- #30 of 86 best companies in Bedding Shop
- #29 of 86 best companies in Mattress Shop
About Bensons For Beds - Telford737
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3 Telford Forge Retail Park, Overdale, TF3 4AG, Telford, Shropshire, United Kingdom
- 1952216803
4.8
Excellent
376 reviews
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Michael at Benson for Beds was first…
Michael at Benson for Beds was first class salesman very helpful in choosing the right bedframe, mattress and pillows for our move to a new house. I will highly reccommend him to anyone.
24 March 2025
Reply from Bensons For Beds - Telford737
We're happy to hear that you had a first-class experience. It's great to know that our team member was so helpful in choosing the right bedframe, mattress, and pillows for your new house. We appreciate your recommendation, Megan at Customer Care
Really helpful and lovely staff
22 March 2025
Reply from Bensons For Beds - Telford737
We appreciate you sharing your experience! We are so pleased to hear that our staff was helpful and lovely for you. Thank you, Megan at Customer Care
Mattress purchase
Excellent quality of product, good price & friendly customer service
19 March 2025
Unprompted review
Reply from Bensons For Beds - Telford737
We appreciate your positive feedback! We're happy to hear that you found our product quality excellent, our prices good, and our service friendly. Thank you, Megan at Customer Care
Thankyou for an amazing service!…
David was very professional and helped with all my queries even providing a contact for as assembler for the bed.
Absolutely first class service and priced competitively ….
11 March 2025
Reply from Bensons For Beds - Telford737
We're happy to hear that the service was first class and that our team member was helpful and professional in answering your questions. Thank you for your positive feedback, Megan at Customer Care
Reply from Bensons For Beds - Telford737
We appreciate your feedback. We're happy to hear that our knowledgeable staff made your transaction easy and quick. Take care, Megan at Customer Care
Excellent service and sales team
5 March 2025
Unprompted review
Reply from Bensons For Beds - Telford737
We appreciate your feedback regarding our excellent service and sales team. We're happy you had a positive experience with us, Megan at Customer Care
My new Bensons memory foam mattrass
Very good service from Michael. He knew everything about the mattrass which helped me to choose the right one for me. He was polite and friendly Bensons obviously train their staff well. Thank you.
16 February 2025
Reply from Bensons For Beds - Telford737
We appreciate you taking the time to share your positive experience! We are so glad to hear that our team member's knowledge helped you find the right mattress. We value your feedback, Megan at Customer Care
Reply from Bensons For Beds - Telford737
Thank you for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us. Take care, Megan at Customer Care
Excellent customer service
Excellent customer service. After sales service also excellent. If you need a mattress, this is definitely the place to go.
31 January 2025
Reply from Bensons For Beds - Telford737
We're happy to hear that you received excellent customer and after-sales service. Thank you for letting us know we're the place to go for a mattress!
Take care, Megan at Customer Care
Helpful
Very helpful staff still had records of our first purchase off them so knew what we were looking for
23 January 2025
Reply from Bensons For Beds - Telford737
We're happy to hear that our staff was so helpful and remembered your previous purchase! It's great to know we could assist you effectively.
Take care, Megan at Customer Care
Reply from Bensons For Beds - Telford737
We're happy to hear that the service was professional. We appreciate your feedback and time, Megan at Customer Care
Brilliant customer service
Brilliant customer service, knowledgeable of their beds etc.
16 January 2025
Reply from Bensons For Beds - Telford737
We're happy to hear you found our customer service brilliant and our team knowledgeable about our beds. Thank you for your positive feedback, Megan at Customer Care
Very friendly member of staff at the…
Very friendly member of staff at the Telford branch who was very helpful, good offers on at the time I went in store, was happy with the selection of mattresses as I had a couple shortlisted in store after trying them, overall I would buy from again!
7 January 2025
Reply from Bensons For Beds - Telford737
We're happy to hear that you found our Telford staff member friendly and helpful! It's great you were pleased with the mattress selection and offers. We appreciate your feedback and hope to see you again!
Take care,
Megan at Customer Care
Looking forward to a good nights sleep and happy with the…
Felt confident and happy with the information about the mattress purchased
12 January 2025
Reply from Bensons For Beds - Telford737
We're happy to hear that the mattress information helped you feel confident with your purchase. Thank you for sharing your positive experience, Megan at Customer Care
Reply from Bensons For Beds - Telford737
Thank you for the 5-star review! We value your feedback and can’t wait to see you again. Take care, Megan at Customer Care
Great service from Kerry and Julie
Great customer service from Kerry and Julie , very helpful and patient in helping me find the right bed , nothing is too much trouble and very friendly and pleasant, not pushy at all just extremely helpful
9 January 2025
Reply from Bensons For Beds - Telford737
We appreciate you sharing your positive experience! We're happy to hear that our team members were helpful and patient in assisting you with finding the perfect bed. It's great to know their friendly service made your experience pleasant.
Thank you,
Megan at Customer Care
Staff welcoming but not pushy
Staff welcoming but not pushy. Explained the layout of the shop . Pleasant experience
4 January 2025
Reply from Bensons For Beds - Telford737
We're happy to hear that our staff made you feel welcome and provided helpful information. Thank you for your positive feedback; we appreciate it! Take care,
Megan at Customer Care
Reply from Bensons For Beds - Telford737
We appreciate your positive feedback! We are so glad that you found our service friendly, quick, and easy to use.
Take care,
Megan at Customer Care
Kerry at Telford was helpful patient…
Kerry at Telford was helpful patient and polite a true ambassador someone I’d recommend to friends and now also the store
2 January 2025
Reply from Bensons For Beds - Telford737
We're happy to hear that you had such a positive experience! It's wonderful to know that our team member was so helpful. We appreciate you recommending us, Megan at Customer Care
Reply from Bensons For Beds - Telford737
We appreciate your feedback! We are so glad that we could understand your needs and provide assistance without sales pressure.
Take care,
Megan at Customer Care
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