From order to delivery the process was very easy and absolutely no trouble.... Irfan the sales person at Weston was great informative and knew his stuff as were Carl and Steve who delivered it! Also t... See more
Company replied
Unit 6b Marchfield Way, Weston Retail Park, BS23 3YZ Weston Super Mare, Avon, GB
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From order to delivery the process was very easy and absolutely no trouble.... Irfan the sales person at Weston was great informative and knew his stuff as were Carl and Steve who delivered it! Also t... See more
Company replied
Helpful, informative & welcoming sales staff member in my local store. I was kept well informed by Bensons of estimated delivery date & time slot, with a means to track progress of such. I was phoned... See more
The team arrived on time. Were polite and did a good job taking all the rubbish however I know accidents happen but a valuable oil painting was knocked off my hall wall which fell onto my doorbell mec... See more
Company replied
Pleased with new matress. Was delivered on time with helpful phone call giving time of delivery. Two guys were efficient and professional. I needed to contact shop after delivery and was given help... See more
Company replied
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Unit 6b Marchfield Way, Weston Retail Park, BS23 3YZ, Weston Super Mare, Avon, United Kingdom
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Good product at a good price. Helpful staff in store and for delivery. This is the third mattress we have purchased from Bensons and would definitely recommend and use again.
Our third time purchasing from Weston branch. Always friendly, knowledgeable & patient!
I felt that the customer service I received from the team was exemplary.
Excellent service as always and that is why we always come back to Bensons time and time again
We dealt with the Weston-super-Mare branch and they couldn’t have been more helpful. They were informative and helped us choose the best bed and frame for our needs. We would highly recommend
Excellent service by Ricky, for whom nothing was too much trouble.
Helpful friendly staff, offering good advice when needed, not in your face. Good selection of products. Good quality.
The salesman was very helpful had good knowledge of the beds.
We went to the Weston-super-Mare branch looking for a new king size bed. We were welcomed to the store and given free reign to try any of the beds in the showroom. We were also told if we had any questions then just ask. I much prefer this approach as personally I hate pushy sales staff who barely let you get through the door before bombarding you with questions. We had as much time as we needed and finally settled on one of the first beds we tried!!
The overall experience was relaxed and we achieved exactly what we went in for, a new bed!
Bought a mattress at the weekend from your Weston Super Mare store and the lady that served us was just great. Knowledgeable but not pushy and very helpful.
The service was friendly helpful and informative without being pushy.
Excellent customer service from the team in Weston super Mare branch
My wife and I were considering changing the mattress on our bed. Ricky welcomed us into the store and enquired about our requirements. We explained in detail what we were looking for. He told us that each mattress was available in any size and was interchangeable with the different types of divan, about the various technologies available (sprung, memory foam etc), and the warranties provided with each of the price ranges. He invited us to explore the store and try out any that we might be interested in. We tried several different options and decided upon a mattress with an iGel topper. Ricky then explained the deals available if we included the divan base, the different colour and storage options. Once he showed us the power ottoman option we decided to go ahead. He gave us an excellent price, which included removal/recycling our old bed, a mattress protector, complimentary damage insurance and power lift assembly. Ricky was friendly and extremely helpful. We never felt that we were being pressured into anything, he answered all our questions and was very polite and patient during our visit. We were extremely grateful for his assistance helping us to make the best choice, and deal, for our purchase.
Great service from choosing the bed to the delivery guys.
Ricky made us feel very welcome without being too pushy and was very knowledgeable regarding his products. Went to other stores for comparison but went back to Ricky as very impressed. Thanks Ricky.
Very knowledgeable of all beds and options, friendly and helpful, didnt feel rushed.
Friendly and knowledgeable Emily was great and really understood what I wanted and helped me pick out a bed I liked but when we realised that the delivery date was TBC she then found me something that I liked even more.
Great team and great service !
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