Claire at the Worksop branch was knowledgeable as well as patient, she provided us with lots of information and then gave us space to wander round the store until we made our choice.
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From choosing mattress to delivery it was a good experience I received good advice and help choosing the mattress best for me. I was kept informed all the way to the delivery date and it was brought u... See more
The company has got some good staff who are very helpfull with helping you choose youre mattress
We had the Aura TV bed delivered and chose to pay for the build and set up - Wayne, Lewis and Kieren were absolutely excellent - polite and helpful - the bed is very heavy and with the surround sound... See more
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Company details
About Bensons For Beds - Worksop531
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Babbage Way, Sandy Lane, S80 1UJ, Worksop, Nottinghamshire, United Kingdom
- 1909482502
4.9
Excellent
226 reviews
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Lovely experience for my old father
Lovely experience for my old father. Staff very patient.
1 April 2025
Reply from Bensons For Beds - Worksop531
We're so happy to hear that your father had a lovely experience. We appreciate your kind words about our team's patience. Thank you, Megan at Customer Care
You must visit the store
You must visit the store! We tried to buy a bed online and it just doesnt work. You need to see the bed and feel the mattress. Really helpful staff and brilliant service.
26 March 2025
Reply from Bensons For Beds - Worksop531
We're happy to hear that you found our in-store experience so valuable! It's great to know our staff were helpful and provided brilliant service while you chose your perfect bed. Take care, Megan at Customer Care
Mattress
Very polite staff and very knowledgeable. They gave us information on the mattresses that we tried out in store so that we could choose the right one for us.
16 March 2025
Unprompted review
Reply from Bensons For Beds - Worksop531
We appreciate you sharing your experience! We're happy to hear that our knowledgeable staff provided you with helpful information to choose the right mattress. Take care, Megan at Customer Care
Fantastic customer service very helpful…new bef
Fantastic customer service very helpful and pleasant. We weren’t sure what bed to go for but with their help we found the perfect bed for us
20 March 2025
Reply from Bensons For Beds - Worksop531
We're happy to hear that our customer service team provided such helpful and pleasant assistance for you Mrs Latham. We are so glad that we could help you find the perfect bed! Take care, Megan at Customer Care
Helpfull and friendly staff
5 March 2025
Reply from Bensons For Beds - Worksop531
We appreciate your feedback! Our team is happy to hear that you found our staff helpful and friendly during your visit with us. Thank you, Megan at Customer care
Reply from Bensons For Beds - Worksop531
We appreciate you taking the time to share your experience with us. We value your feedback, Megan at Customer Care
Friendly helpful staff
Friendly helpful staff, but also know when to leave you alone while you check out all the beds.
23 February 2025
Reply from Bensons For Beds - Worksop531
We appreciate your feedback. We're happy to hear our staff was friendly and helpful, and that you felt they gave you enough space to explore our beds. Take care, Megan at Customer Care
Lovely staff member served us called…
Lovely staff member served us called Shane, very helpful and knew his beds.
29 January 2025
Reply from Bensons For Beds - Worksop531
We appreciate you sharing your positive experience. We're so glad to hear that our staff member was helpful and knowledgeable about our beds!
Take care,
Megan at Customer Care
Good information on products
Good information on products. Not pushy sales. Knowledgeable sales rep.
24 January 2025
Reply from Bensons For Beds - Worksop531
We appreciate your positive feedback! We're happy to hear that you found our product information and sales representatives helpful.
Take care,
Megan at Customer Care
Quick and efficient service as usual
24 January 2025
Reply from Bensons For Beds - Worksop531
We appreciate your feedback and are happy that our service was quick and efficient for you, as usual.
Take care,
Megan at Customer Care
We were happy with our experience the…
We were happy with our experience the sales man was very helpful and professional and made it easy to make our choice he was pleasant and engaging with us 😀 thank-you
18 January 2025
Reply from Bensons For Beds - Worksop531
We're happy to hear that the salesperson was helpful and professional, making your choice easier. We appreciate you mentioning their pleasant and engaging approach and thank you for your positive feedback!
Take care,
Megan at Customer Care
A very good service.
We visited our local Bensons store and found the staff very helpful. We chose a bed and placed an order. From placing the order right up to the delivery point a few weeks later we were continually updated as to the progress and the delivery date. Nearer the time of delivery we were informed as to who would be delivering the bed. The gentleman rang an hour before arrival and then the two men took the bed to the required room for us. The service from start to finish was very good indeed.
22 November 2024
Kallum was great nothing was a problem…kallum the great
Kallum was great nothing was a problem for him
6 November 2024
A very pleasant purchasing experience.
Assistant approached us on entering the shop and asked if we needed assistance. We told him what we were considering purchasing. He was extremely helpful and showed and explained suitable products. We did not feel pressured and were made to feel very comfortable in trying the products and making our selection.
12 October 2024
A satisfied customer
I had been into the he store in the week to check out the different bed a young lady chatted with me and was extremely helpful and gave me lots of information I told her I would be back at the weekend with my husband, which I did but unfortunately was told she had left the company which was a shame as i feel she was a great asset to the company. I did however have another young lady serving me and with the knowledge gained and get input was happy to purchase a bed.
15 October 2024
The sales person was very knowledgeable…
The sales person was very knowledgeable and patient. Friendly and explained everything in detail and wasn't pushy
5 October 2024
Best bed
Good customer service friendly face and good customer welcome Wen entering the store
30 September 2024
Great choice of beds and matresses
Great choice of beds and mattresses. The staff were helpful but not pushy. They explained the lay out of the shop and the different matresses they had then they let me wander round at my own pace, trying out mattresses without hovering over me. When I'd made my decision the buying process was quick and easy.
13 September 2024
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