Bensons For Beds - Yeovil685 Reviews 

517
•
TrustScore 5 out of 5

4.8

Unit 4a Houndstone Retail Park, Western Avenue, BA22 8YQ Yeovil, Yeovil, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

The assistant in the shop was excellent without being intrusive. She also worked out how we could get a bigger discount by buying a pillow. Delivery fees included carrying the matress upstairs and put... See more

Company replied

Rated 5 out of 5 stars

Leah from the Yeovil branch was extremely friendly, helpful it made it easier to choose the right bed for me. John and Tom my delivery guys were very friendly, chatty. They checked to see if i wanted... See more

Company replied

Rated 5 out of 5 stars

Leah was very helpful, informative and professional. Both members of staff were welcoming and very happy so many shops have miserable staff, but not here well done!

Company replied

Rated 5 out of 5 stars

Great service from delivery drivers John and Tom. Called when they were nearby, friendly, polite. Installation was speedy, efficient and tidy. Thank you :)

Company replied


Company details

  1. Bedroom furniture shop
  2. also in
  3. Bed shop
  4. Bedding Shop
  5. Mattress Shop

About Bensons For Beds - Yeovil685

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 4a Houndstone Retail Park, Western Avenue, BA22 8YQ, Yeovil, Yeovil, United Kingdom

  • 1935848746

4.8

Excellent

TrustScore 5 out of 5

517 reviews

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4.8

All reviews

(517)

26,477 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Seamless order and delivery process

From initial enquiry within the store, to regular email communication and updates, the delivery process was seamless and excellent.
As we were on a tight turnaround, we were advised which products were suitable for Express delivery and this was much appreciated.
We added on Installation as unsure but ,
following a 5 minute service for £90, would not have added that!

29 October 2026
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Reply from Bensons For Beds - Yeovil685

Thank you Mr & Mrs W,
For your lovely review.
Regards Richard.

Rated 5 out of 5 stars

Service in store & delivery were excellent

The assistant in the shop was excellent without being intrusive. She also worked out how we could get a bigger discount by buying a pillow. Delivery fees included carrying the matress upstairs and putting it on the bed (and taking away the old one), unlike Dreams for Beds who only deliver to the front door unless you pay extra. We went to both shops so we could compare. I'd recommend Bensons for better value. The delivery team were excellent and we could track the delivery on the day.

30 October 2026
Unprompted review
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Reply from Bensons For Beds - Yeovil685

Thank you cathy for your lovely review.
Regards Richard

Rated 5 out of 5 stars

Yeovil branch & delivery guys

Leah from the Yeovil branch was extremely friendly, helpful it made it easier to choose the right bed for me. John and Tom my delivery guys were very friendly, chatty. They checked to see if i wanted them to take there shoes off which i did as had a new carpet. They also made sure the bed was positioned the way,i wanted including the side ottoman opening. Overall from start to finish i would 100% recommend bensons

26 October 2026
Unprompted review
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Reply from Bensons For Beds - Yeovil685

Hi Kelly,
Thank you for your lovely review, i will pass it on to Leah.
Regards Richard.

Rated 5 out of 5 stars

Great service from delivery drivers…

Great service from delivery drivers John and Tom. Called when they were nearby, friendly, polite. Installation was speedy, efficient and tidy. Thank you :)

28 October 2026
Unprompted review
Bensons For Beds - Yeovil685 logo

Reply from Bensons For Beds - Yeovil685

Hi Lisa,
Thank you for your lovely review.
Regards Richard.

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, wide choice and delivery was effortless.

29 October 2026
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Reply from Bensons For Beds - Yeovil685

Hi Sue,
Thank you for your lovely review.
Regards Richard.

Rated 5 out of 5 stars

Leah was very helpful

Leah was very helpful, informative and professional.
Both members of staff were welcoming and very happy so many shops have miserable staff, but not here well done!

24 October 2026
Bensons For Beds - Yeovil685 logo

Reply from Bensons For Beds - Yeovil685

Hi,
Thank you for your lovely review. I will pass this onto Leah.
Regards Richard.

Rated 5 out of 5 stars

Good service

Great friendly service . Answered all our questions

25 October 2026
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Reply from Bensons For Beds - Yeovil685

HI G Stewart,
Thank you for your lovely review.
Regards Richard.

Rated 5 out of 5 stars

Excellent service

Excellent service from ordering to delivery!

23 October 2026
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Reply from Bensons For Beds - Yeovil685

Hi Mark Cole,
Thank you for your lovely review.
Regards Richard.

Rated 5 out of 5 stars

Knowledgeable lady in store helping us…

Knowledgeable lady in store helping us decide and order. Booked a delivery and was delivered bang on time

18 October 2026
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Reply from Bensons For Beds - Yeovil685

Hi Susan.
Thank you for your lovely review.
Regards Richard

Rated 5 out of 5 stars

Excellent in-store experience

We were very pleased with the friendly, professional service and knowledge of the staff at Bensons Yeovil. Tracy in particular was a credit to the company and looked after us very well. To be able to see and feel the beds and gain insight from such an experienced member of staff was of great value to us. We will be back. Thank you.

29 September 2026
Unprompted review
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Reply from Bensons For Beds - Yeovil685

Hi Tony thank you for your lovely review, I will pass this onto Tracy.
Kind regards Richard.

Rated 5 out of 5 stars

A great service in store very helpful…

A great service in store very helpful and friendly. Took a long time to make our minds but very understanding and patience. Delivery was on time and guys very pleased with the service 😀

11 October 2026
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Reply from Bensons For Beds - Yeovil685

Hi Roger thank you for your lovely review.
Kind regards Richard.

Rated 5 out of 5 stars

Excellent Service from Benson Beds

Excellent Service from Benson Beds

I would like to thank Tracy for the excellent service and support. My order arrived on time, and even though we had to change the delivery dates, everything went smoothly. The bed was delivered in excellent condition, and the team did a fantastic job assembling it efficiently and professionally. They also took the time to show us how to handle and use the bed properly.

The team demonstrated excellent teamwork, professionalism, and customer service throughout the process. I’m very happy with the service and would highly recommend Benson Beds to anyone looking for quality beds and excellent delivery service. Top-notch service from a fabulous team! 👏

6 October 2026
Unprompted review
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Reply from Bensons For Beds - Yeovil685

HI Audrey thank you for your lovely review, I will pass this onto Tracy.
Kind regards Richard.

Rated 5 out of 5 stars

Excellent service from order to…

Excellent service from order to delivery would recommend Benson Beds kept informed at each stage of the process

8 October 2026
Unprompted review
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Reply from Bensons For Beds - Yeovil685

Hi Gordon thank you for your lovely review.
Kind regards Richard.

Rated 5 out of 5 stars

Service & quality.

The service was excellent and we purchased exactly what we wanted at a good price.

1 October 2026
Unprompted review
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Reply from Bensons For Beds - Yeovil685

Thank you for your wonderful review! We're thrilled to hear that you received excellent service and found exactly what you were looking for at a great price. Your satisfaction is our top priority, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Super service from sales to delivery

My new mattress is ace - so comfy and sleepy!! Super service from sales to delivery. No hassle, no stress, no mess, just rest at the end of the day.

21 September 2026
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Reply from Bensons For Beds - Yeovil685

Hi Robert James
Thank you for the lovely review.
Regards Richard.

Rated 5 out of 5 stars

So friendly & helpful

So friendly & helpful . Delivery guys too !!

21 September 2026
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Reply from Bensons For Beds - Yeovil685

Hi della
Thank you for the lovely review.
Kind regards Richard

Rated 5 out of 5 stars

We were very pleased with the service…

We were very pleased with the service we had in the store, we were advised and our questions were answered. Excellent.

19 September 2026
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Reply from Bensons For Beds - Yeovil685

HI Mr/Mrs Holm
Thank you for the lovely review.
Regards Richard

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