Bensons fulfilled everything they said they would. Furniture arrived undamaged (delivery chaps were lovely!), assembly was easy even for idiots like me. The only thing I didn’t like was Bensons deli... See more
Company replied
Location
Switch locationUnit 2 Clifton Moor Retail Park, Unit 2 Stirling Road, YO30 4XZ York, North Yorkshire, GB
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See what reviewers are saying
Really good experience in store at York but unfortunately they couldn't match your online price so I had to order online. From start to finish all was good, frequent updates and friendly staff. I just... See more
Bensons provided an excellent service👍. When entering the store we were acknowledged by Phil who advised us to look round and try any of the mattresses and he would be available to answer any quest... See more
Company replied
Great experience in the showroom buying a staples and co mattress and bedframe. Very well assisted by Angel who was not at all pushy, just friendly and helpful. Even stayed late after closing to allow... See more
Company replied
Company details
- #79 of 227 best companies in Bedroom furniture shop
- #41 of 115 best companies in Bed shop
- #30 of 86 best companies in Bedding Shop
- #29 of 86 best companies in Mattress Shop
About Bensons For Beds - York553
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 Clifton Moor Retail Park, Unit 2 Stirling Road, YO30 4XZ, York, North Yorkshire, United Kingdom
- 1904693123
4.8
Excellent
614 reviews
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Reply from Bensons For Beds - York553
We appreciate your kind words! It's great to know that you valued our professional and helpful approach.
– Thank you, Jess- Team Bensons
THE DELIVERY TEAM WERE FRIENDLY
THE DELIVERY TEAM WERE FRIENDLY, POLITE, EFFICIENT AND INFORMATIVE WITH REGARDS TO THE CARE OF THE PRODUCT. THEY ARE A CREDIT TO YOUR BUSINESS AND WE HOPE YOU PASS THIS FEEDBACK ON TO THE TWO OF THEM. THANK YOU VERY MUCH
3 December 2025
Unprompted review
Reply from Bensons For Beds - York553
We appreciate your positive feedback! We're so glad to hear that our delivery team was friendly, polite, efficient, and informative. We will pass along your kind words to them. Thank you!
– Thank you, Jess- Team Bensons
Excellent service and experience from…
Excellent service and experience from start to finish. Would highly recommend.
4 December 2025
Reply from Bensons For Beds - York553
We appreciate you sharing your feedback! We're happy to hear that you received excellent service and had a great experience.
– Thank you, Jess- Team Bensons
Great Shopping Experience.
Thank you to Emma at the Clifton Moor, York branch for a great shopping experience.
We were 'assessed' on the SleepPRO for our optimum mattress type and then shown a variety of mattresses that fitted the bill.
Emma was knowledgeable about the various mattress types and was able to answer all our questions.
If the quality of the mattress matches the quality of the shopping experience, then we'll be very pleased.
( iGel 3000i Mattress review to follow at a later date ).
28 November 2025
Reply from Bensons For Beds - York553
We're happy to hear that you had a great shopping experience at our York branch. It's great to know that our team member was knowledgeable and helpful. We appreciate you taking the time to share your positive feedback.
– Thank you, Jess- Team Bensons
Reply from Bensons For Beds - York553
We appreciate your kind words! We're glad you had a positive experience with our helpful staff.
Reply from Bensons For Beds - York553
We appreciate your positive feedback and are so glad you found our our service excellent. Thank you!
Very helpful sales assistant
28 November 2025
Reply from Bensons For Beds - York553
We appreciate your positive feedback regarding our sales assistant's help.
Team Bensons
Brilliant from start to finish
Brilliant from start to finish
Will definitely use again and recommend to friends and family
25 November 2025
Unprompted review
Reply from Bensons For Beds - York553
We’re thrilled to hear everything was brilliant from start to finish! Knowing you’d recommend us and return means so much to our team. 💜 Thank you for your positive review – Lauryn at Customer Care.
great service
great service, from start to finish and kept informed all the way and delivery was very smooth and given a courtesy call 30mins before arriving, cant fault Bensons, James
22 November 2025
Reply from Bensons For Beds - York553
We're happy to hear that you had such a positive experience with our service. It's great to know that you were well-informed throughout the process and that the delivery went smoothly. Thanks for your feedback,
Megan at Customer Care
Reply from Bensons For Beds - York553
We're happy to hear that you had such a positive experience with our service from beginning to end. Thank you,
Megan at Customer Care
We visited twice to make sure
We visited twice to make sure. Emma was really informative and patient - NOT pushy (such a change) Thankyou
21 November 2025
Reply from Bensons For Beds - York553
Thank you for sharing! We’re so pleased Emma made your visits informative and stress-free. It’s great to hear you felt supported without any pressure—enjoy your new purchase!
Megan at Customer Care!
Brilliant service Thanks to James for…
Brilliant service Thanks to James for his advice
21 November 2025
Reply from Bensons For Beds - York553
We're happy to hear that you received brilliant service. We appreciate you sharing your positive experience and your kind words.
Take care,
Megan at Customer Care
Reply from Bensons For Beds - York553
We’re so pleased to hear you received good service! Providing a smooth and helpful experience is always our goal.
Thank you for your positive review Jon – Lauryn at Customer Care 💜
Great experiance and very straightforward purchase process by
We had no idea how to begin in looking for a new bed and mattress but the member of staff (James) that tended to us was really knowledgeable and helpful.
15 November 2025
Reply from Bensons For Beds - York553
We're happy to hear that the team member was so helpful as you looked for a new bed and mattress. We appreciate you taking the time to leave us this feedback,
Megan at Customer Care
Reply from Bensons For Beds - York553
We're happy to hear that our team was friendly and efficient, and that we kept you informed of our arrival time. Thank you for your positive feedback,
Megan at Customer Care!
Reply from Bensons For Beds - York553
We’re so pleased to hear you received great service and found our team helpful and friendly.
Thank you for your positive review 💜
Lauryn at Customer Care
Reply from Bensons For Beds - York553
We're glad you found our advice helpful and appreciated our approach. Thank you for your positive feedback,
Megan
Customer Care Team
bed arrived on time
bed arrived on time, delivery was fast and bed set up with no problems. A good job.
2 August 2025
Reply from Bensons For Beds - York553
We're happy the bed arrived on time, the delivery was fast, and the setup was problem-free. Thanks again for your support—it means a lot!
Megan at Customer Care
Reply from Bensons For Beds - York553
We are happy to hear that you found our team friendly and knowledgeable. Thank you for your positive feedback,
Megan at Customer Care
Help without fuss or pressure
The assistant was straightforward and helpful. Took her time and left us to decide without pressure
31 October 2025
Reply from Bensons For Beds - York553
We appreciate you sharing your experience! We're happy to hear that our assistant was helpful and gave you time to decide without pressure.
Thanks again for your support — we truly appreciate it!
Megan at Customer Care
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