Most of the time I never had issues. Recently bought a down sleeping bag that arrived with loose feathers coming out. Not unusual for down, as Bergzeit agreed, took it out for one night and woke up to... See more
Company replied
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See what reviewers are saying
Good shop only problem is that they are insanely overpriced. The prices are cleverly randomly set exact to the cent to make people not remember the last price. Kinda cunning tbh. The selection is equa... See more
So strange to give a so positive review without receiving the item I had ordered but... ...after some time, I forgot the order and so I forgot I wasn't receiving the item. After many weeks, Berg... See more
Good buying expierence overally. I purchased bike trailer, Bergzeit had best price at the moment and free shiping to Poland. It came originaly packed as it should in 6 working days via DHL. 5/5
Company details
Written by the company
Der Bergzeit Outdoor-Store ist die erste Adresse, wenn es um Ihre Freizeit und Ihren Outdoor-Sport geht! Hier können Sie sicher und bequem Ihre Outdoor- und Bergsport-Ausrüstung kaufen und sich dabei vom Bergzeit Service-Team beraten lassen. Egal ob Ihre Leidenschaft dem Sportklettern, Mountainbiken, Outdoor Trekking, Freeriden oder Skitouren gilt, wir führen die richtige Outdoor-Bekleidung und -Ausrüstung für Ihre Abenteuer. Im Bergzeit Online-Shop, in unserem Outdoor-Outlet oder in unseren Filialen finden Sie eine große Auswahl aller namhafter Outdoor-Marken. OUTDOOR Ausrüstung kaufen bei Bergzeit. Shopping einfach und sicher . Über 50.000 Outdoor Artikel auf Lager.
Contact info
Georg-Kaindl-Str. 1, 83624, Otterfing, Germany
- https://www.bergzeit.de/contact/
- www.bergzeit.de
4.2
Great
5k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 1 week
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Sells you stuff they don't have.
Tried to buy a jacket. Was in stock, however a couple of days afterwards they emailed me that it was unavailable. Apparantly this regularly happens as they send automatic emails about it right after ordering.
Did get a refund.
12 January 2016
Unprompted review
Reply from Bergzeit
Hello,
we are very sorry about it.
There was a problem in the stock, unfortunately we did not got it in stock.
Beste Regards
Lucas
Customer Service
Do not have stock of discounted items..!! Beware.
Like other customers has reviewed, this site offer discouted items, but they don't have stock. They write AUF LAGER, but it's not true. I actually wrote to them that it wound be nice of them to find similar item, and sell to same Price, but I didn't even get reply for this. Very unserious Company.,
8 September 2015
Unprompted review
Wrong stock - No cancellation possible
I made an order for 3 items.
2 items where available in the web site, but as soon i made the order I received an e-mail that told me that those good were no more available.
After 1 hour I decided to cancel the order via e-mail, but they told me that cancellation was not possible because on "digital processes".
Unfortunately I can't recommend this web site.
17 December 2014
Unprompted review
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