Berkeley Psychiatrists Reviews 

1,618
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 800 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for making them feel comfortable, relaxed, and fully listened to during their psychological assessments. Reviewers consistently highlight that the clinicians are exceptionally kind, thorough, patient, and empathetic when discussing sensitive medical conditions. A few other people also felt that the administrative process, team communication, and follow-ups were handled efficiently. Consumers additionally noted that appointment scheduling, quick processing times, and prescription delivery were managed remarkably smoothly. People deeply appreciate the clear explanations, ongoing guidance, and dedicated support provided throughout their entire healthcare journey.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently describing clinicians and administrators as... See more

Service

Consumers find service to be positive, praising the efficient, professional, and compassionate process from... See more

Customer service

Customers had positive experiences with customer_service, frequently highlighting clear communication and... See more

User experience

Clients share positive opinions on user_experience, highlighting a smooth, straightforward, and efficient... See more

Response time

Reviewers express high satisfaction regarding the prompt response times. Customers highlight that emails are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my appointment with Sarah Jenkins she were was lovely. The appointment were about 1 hour long and she went through everything with compassion and empathy. We had a laugh which is important. I ne... See more

Rated 5 out of 5 stars

Dr Hollie Hearfield was very kind and professional. My son has had many issues with his mental health and I’ve used Berkeley to get his diagnosis for ADHD and autism. This appointment was for his ASD... See more

Rated 5 out of 5 stars

Nicole has been brilliant! She is easy to contact if I’ve need information. When I was experiencing some mild side effects Nicole was very helpful and dealt with the issue straight away and changed m... See more

Rated 5 out of 5 stars

I chose Berkeley Psychiatrists out of a large list from the NHS due to their reviews and speed in getting seen - both were very accurate. I was seen very quickly, taken great care of from the ou... See more


Company details

  1. #1 of 7 best companies in Psychiatrist
  2. #1 of 5 best companies in Child Psychologist
  3. #1 of 6 best companies in Psychologist

Written by the company

Berkeley Psychiatrists is a distinguished private clinic providing self-funded and NHS Right to Choose Assessments. We offer expert diagnosis and tailored treatment for a range of mental health conditions, including Attention Deficit Hyperactivity Disorder (ADHD) and Autism Spectrum Disorder (ASD)


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(1,618)

787 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Friendly, efficient and reassuring experience

An appointment was available almost immediately
I had a very welcoming and receptive assessor
I received a very clear and accurate report, with a diagnosis and follow-up actions.
A letter was provided for my employer to support me at work

1 August 2026
Rated 5 out of 5 stars

The clinic staff is really helpful

The clinic staff is really helpful, all my issues were resolved quickly. Getting an appointment was easy, most difficult part was probably getting my GP to write a referral.
Appointment online took about an hour. The only issue I have is that I had to ask for a copy of the letter with results, it went to GP but not no me.
Now im waiting for the medication trial.
So far I can recommend this clinic.

4 July 2026
Rated 5 out of 5 stars

ADHD Assessment

I cannot recommend this clinic highly enough. The entire process was efficient, professional and compassionate from start to finish. Dr Helen Whitworth was kind, knowledgeable and incredibly easy to talk to. She explained everything clearly and carried out a thorough assessment in a calm, supportive and non-judgemental way.

Although receiving an ADHD diagnosis was emotionally challenging at first, the assessment has given me a much greater understanding of difficulties that have been present throughout my life and has given me real optimism for the future. I felt listened to, respected and treated as an individual throughout the process.

Thank you to everyone involved.

29 July 2026
Rated 5 out of 5 stars

Positive titration experience

I had very positive experience during titration with Suzanne Hawkins. She was attentive, helpful and clear throughout the process. Over the months as we went through different standard options and variations of medication, she listened and carefully evaluated all the nuances and concerns that i had, and we ended up finding the combination that works very well for me.

4 August 2026
Rated 5 out of 5 stars

Kind, caring psychiatrist for ADHD assessment

I had a very good experience for my ADHD assessment with Dr Hearfield, she made me feel very comfortable and safe and really listened to me. She was kind and caring. The process was smooth and the waiting time was good. The next steps have been arranged for discussions about medication and future treatment.

22 July 2026
Rated 5 out of 5 stars

Absolutely cannot fault this service

Absolutely cannot fault this service. My entire experience over the last 4 months has been amazing. All staff I have worked with, from consultants, prescribers and admin staff have been attentive, helpful and understanding. No question is too big or small, and every request or query has been resolved quickly and efficiently. I would highly recommend going to Berkeley for care.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Autism assessment

Dr Hollie Hearfield was very friendly and immediately made me feel at ease during my assessment she was really supportive and informative in reaching my diagnosis and I couldn’t have asked for a better experience and would definitely recommend
Thank you

27 July 2026
Rated 5 out of 5 stars

Enjoyable experience

Within 5 days of deciding I needed an assessment, I had my meeting with Ian, who was exceptional at making the whole process an enjoyable one, giving my diagnosis immediately after the assessment.
All in all a very simple quick and professional service that gave me all the answers I needed. Highly recommend Berkeley Psychiatrists. Thank you Ian.

29 July 2026
Rated 5 out of 5 stars

My first ADHD appointment

I had my appointment with Sarah Jenkins she were was lovely. The appointment were about 1 hour long and she went through everything with compassion and empathy. We had a laugh which is important. I never felt judged but understood the entire time. Thank-you. I would definitely recommend!

23 July 2026
Rated 5 out of 5 stars

Dr Helen Whitworth was easy to talk to…

Dr Helen Whitworth was easy to talk to and I really felt seen and heard. I left my assessment feeling satisfied and reassured with the information I received. A great service that eased my mind and saved a lot of time I would have had to wait for an NHS appointment.

29 July 2026
Rated 5 out of 5 stars

Very understanding and supportive staff.

I had a great experience in getting my diagnosis with Berkeley psychiatrists. I was very nervous in getting my adhd diagnosis as I feared I would be misunderstood and possibly feel judged or uncomfortable. This was not the case as the lady I had my consultation with ( I think named Hayley) was very reassuring, and made me feel like I wasn’t going crazy. The questions asked did not feel scripted and they went by my own experiences and needs, which made me feel comfortable in finally speaking what I have wanted to get across for years. I felt actually listened to and supported. I was then referred to a clinician called sheryl who has been very helpful in my treatment, calming my anxieties around medication and advising me on how to take them. My overall experience has been amazing and I would 100% recommend. I had troubles with my gp getting a referral, but once my RTC referral went through, I had an appointment within 1-2 weeks with Berkeley which I then got given my diagnosis and extra support, followed by an appointment the following week with the clinician. I then started my titration the following week.

6 July 2026
Rated 5 out of 5 stars

Our experience with Berkeley…

Our experience with Berkeley Psychiatrists has been excellent. The process from enquiry, to booking, to being assessed, and diagnosed was less than two weeks. The ADHD assessment for my daughter was conducted by Dr. Taner Guvenir, who made her feel relaxed, comfortable, and calm. The assessment felt comprehensive and we left with a clear diagnosis and a titration plan, to help her move forward. I would definitely recommend.

29 July 2026
Rated 5 out of 5 stars

Tailored and accessible care

I have had a great experience with Berkeley's Team over the preceding months - from my treating Consultant Dr Velickiene; the Pharmacist Victoria and the Admin Team, Stacey and Alan.

I am especially grateful to Victoria who listened to me and supported me with tailored advice and interventions in each of my consultations.

The service has been efficient and I have felt supported during a challenging time.

I am grateful to the entire team and would not hesitate to recommend.

2 July 2026
Unprompted review

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