Bestcameras Reviews 

Bought a s/hand Samsung GX20 with lens for 300, good price, they threw in an extra battery, next day delivery was faultless - sent me an email in the morning to give an hour's window for delivery between 1 and 2, came at 1.15, well packaged. Will definitely look at them again, for future purchases. Camera was spotless, too :) Seamless transaction. Highly recommended.

I purchased a Fuji HS20 from bestcameras and received an excellent service, not only able to speak to someone about my purchase
to confirm the camera (which had just been released) was in stock but it was £30 cheaper than Amazon where I normally buy my
camera products plus included a free camera case. The courier service and notification of delivery was excellent and very prompt.
Would be happy to recommend bestcameras to anyone and hope to shop here again in the future. Thank you.
Amanda, West Dunbartonshire, Scotland

I pre-ordered a Canon IXUS 310HS so had to wait until it arrived at Best Cameras. They kept me informed with delivery dates and rang me as soon as they received their stock. I received my camera the next morning. The courier service was excellent and I was given a one hour delivery window and the camera arrived at the beginning of the timescale. Perfect service. I will use this company agin for sure.

Service was brilliant odered Panasonic Lumix G2 blue on internet informed within minutes was out of stock but black was available. Called on telephone answered very quickly & changed order to black, dispatched same day & arrived on time next day. Condition perfect, camera arrived before money was taken from my bank account.
Would recomend to anyone.

I purchased a Fuji HS10 complete with 4GB memory, case and 3 years warranty. The deal they offered me was very competative when you look what's available on the Net. As they are located in the North West (St Helens) I was able to research and then buy over the counter. Their service and knowlege regarding cameras was competant. Their attitude proffessional, helpful and very patient.
I would highly recommend this camera company to anybody as their staff seem very well skilled in photography at various levels and show a keen interest in you (the customer) in getting what you want photograhy wise without being pushy.
Review by ......Dave, St Helens, Merseyside

Goods (Finepix S1600 + case + SD Card) were delivered next day as promised, everything up to scratch, at the best price I could get anywhere.

very good price, and delivery was exceptional.
product exactly as described and extras thrown in.
recommending to all my friends
well done

I placed a pre-order the Panasonic DMC – TZ 20 prior to its release date over the phone and was advised of my position in the queue and the anticipated delivery date for their stock. I received a phone call advising that the camera I had ordered had arrived and would be posted on the day, recorded delivery. I received a text message to state the camera had been posted, and I received a further text message to state the hour within which the camera would be delivered the following day. The camera was received as stated.

The level of communication and the professional way in which they have dealt with my order is without question the best "customer journey" experience I have had with any retailer on the Internet, and I would recommend this company to anybody.

Keep up the good work and I will be back to shop with you again.

I was looking to purchase a Panasonic Lumix G10 and came across Bestcameras whilst searching for retailers on Google. The site offered the camera for nearly the cheapest price available - but also included a deluxe camera bag, 8gb SD card and three-year guarantee in that price.

Thinking this may be too good to be true, I read a number of reviews of the site on Google before ringing up to check if the item was in stock. It was and so I placed my order at around 2pm on a Thursday.

By 1pm the next day my camera was with me - having being couriered to my work the very next day for only an additional £4 - great value!

I would absolutely recommend this site to anyone looking to purchase a camera. Not only are their prices competitive but they often include a whole number of add-ons, their three-year guarantee and next day courier delivery (for an additional £4). A real lesson to all internet retailers in how to operate!

I ordered the product Day 1, their standard delivery for In Stock items is 2 working days and sure enough, it arrived on Day 3. Not only that, but the web site allowed me to provide my mobile number for detailed delivery tracking updates and these were excellent. I got 2, one the evening before delivery telling me when they'd be able to send the 2nd giving me an accurate time window and the 2nd told me the 1hr. 30 mins. window when they expected to deliver. And they were well within the window.

It really doesn't get much better than this. If only all internet retailers had this level of service as standard.

Placed order, confirmation email then confirmation of despatch (by next day delivery.) Waited in all morning the following day, nowt. Phoned them, item not despatched. Hmmm. My suggestion is to phone them after placing your order, get a tracking number. Cant comment on item, wont be in a position to receive it now for a few days.

Long story short. I wanted a HD camcorder,due to bad experience with other online retailer I turned to Best cameras. I sent email before purchase to check stock and also to ensure stock would be 'pristine stock' with Factory seal intact! I was assured this would be the case.(I have email as proof).When camera arrived, there was no Factory seal, just a 'shop seal'
I rang to complain, and explaination I got was that it was a 'shelf model', but that it had never been turned on, and seal was reliable.I'm sorry, but Factory seal means, factory sealed. By their own explaination this was not Factory sealed. Considering I requested assurance regarding this particular issue BEFORE purchase, I consider this a breach of trades description and will be contacting the appropriate trading standards to investigate.Very very disappointed. Another case of new is whatever we say it is!! All I want is what I paid for, like most of us. I have no axe to grind against this company, but poor service from online retailers is becoming a major issue for us all,don't you think?

Brilliant service! Not the cheapest but very nearly. would definitely use them again.

I spent a lot of time searching the web and found Bestcameras to be nearly the cheapest. There were a couple of cheaper options but feedback wasn't great on these so I opted for Bestcameras. I initially sent a note to check whether the the item was in stock and received a reply within 10min. I ordered online that day (Saturday) and received a call within an hour to inform me of a problem with the credit card statement. As a result the original order was cancelled and the order re taken over the phone. I immediately received confirmation of the cancellation and re-order by E-Mail and was informed the package would be sent Mon for delivery Tues. The courrier E-mailed and texted with a delivery time (9:34 to 10:34) on Tues morning and the parcel arrived at 9:40. The only issue was that a UV filter had been included instead of the polarizing filter ordered. A quick call to Bestcameras led to the correct filter arriving two days later with a postage paid envelope for me to return the wrong filter. Overal the service was very friendly and although there was a minor issue it was quickly sorted out. I'd certainly use them again.

The service from this company can only be described as absolutely fantastic. from the outset of checking availability to order and dispatch, everything was confirmed in a matter of minutes by Email.and from ordering to receiving the camera was a matter of two days, all with free delivery and extra items added to the camera in a bundle sale. No fault could be found in this company.

Highly recommend, great communication, fast delivery with 1 hour time slot provided, and fantastic prices

Item was not in stock when ordered, informed straightaway by email. I telephoned company and they were able to give an approx date, which turned out to be right. Received continuous email delivery updates, free delivery which seemed to have been up graded to next day! I even received email and text on day of delivery of when item was going to be delivered (1 hour slot).

Great price (lowest we found on internet), 3 year warranty, free case and fantastic service! Highly recommended!

I saw their ad while searching for a camera on amazon. Because of the competitive price they offered I decided to give this company a try. And it turned out that their service was amazing - very efficient and very responsible - at every stage of the dispatch/delivery I'd get an email to confirm and reassure things were going fine. I also received a text this morning stating the exactly time period my package should be arriving - and it did arrive on time! It's been a very good experience shopping with them, and I would totally recommend Bestcameras! (This is actually my first time writing a review on any websites! I just felt I had to give them some positive feedback!)

The camera bundle was cheaper than camera alone on other sites. Bundled extras where good quality. Prompt delivery with regular updates and specific delivery slot. Highly recommended.

This company provide a totally outstanding service at exceptional value. I bought my camera on Saturday and it arrived on Tuesday, well packaged and as described. The camera was £50:00 cheaper than on the High Street, plus I got a memory card, a high quality case and 3 years free warranty, worth at least another £60 or £70.
I would have absolutely no hesitation in recommending bestcameras to any of my friends or family.
Great service and you will definitely get business from this very satisfied customer in the future, thank you.