Bestcameras Reviews 

278
TrustScore 3 out of 5

3.2

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Rated 2 out of 5 stars

Placed order, confirmation email then confirmation of despatch (by next day delivery.) Waited in all morning the following day, nowt. Phoned them, item not despatched. Hmmm. My suggestion is to phone... See more

Rated 4 out of 5 stars

The video camera that we bought was the one we wanted and everything came through smoothly. However, there was one guy at the sales/customer services who was quite rude, actually, and I didn't feel... See more

Rated 4 out of 5 stars

I ordered NEX 5 D and got an email saying that they donot have in stock and waiting delivery from Sony. It took 2 weeks to receive the camera. Customer service is good and they update the delivery yes... See more

Rated 2 out of 5 stars

Ordered the extras with the camera I bought, but the wrong battery was sent, girl on phone was rude and unhelpful. They sent a new battery but arrived too late as daughter had left the country for a y... See more

Company details

  1. Photography shop

Information provided by various external sources

All the top brands at discount prices with added value bundles and free extended guarantees. Digital still and video cameras from Canon, Casio, Fuji, JVC, Nikon, Panasonic, Pentax, Sony. We are a Sony Alpha Centre of Excellence plus main agents for all brands purchased from the officail UK importers. We also stock Epson printers, Sigma Lenses general accessories for most digital cameras. Binoculars, memory cards and much more. Expert service and advice either instore or via telephone or email. Free delivery an all major items of hardware.


Contact info

3.2

Average

TrustScore 3 out of 5

278 reviews

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No recent history of asking for reviews

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3.2

All reviews

(278)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company

Ordered Sony Cybershot camera which arrived the next day. Good web site and very helpful on the telephone. Reasonable price plus three year warranty and free next day delivery.

25 August 2010
Unprompted review
Rated 5 out of 5 stars

top class

camera was out of stock in my colour but waited for them to come in. I was informed camera was in stock and received next day top class service

20 August 2010
Unprompted review
Rated 5 out of 5 stars

An excellent company

This is the third time I have ordered a camera 'over the years',and I must say how pleased I am with this company. As usual,my latest purchase was delivered the next day [with free delivery]. Also,great customer services,with quick polite reply to my query. Highly Recommended.

20 August 2010
Unprompted review
Rated 5 out of 5 stars

Fast, value for money service

The item arrived within 24 hours of ordering! Amazing service and value for money with 3 yr guarantee included with a 4GB card. No concerns in recommending

19 August 2010
Unprompted review
Rated 5 out of 5 stars

Great service

Bought a video camera - cheapest price I could find on the net and delivered within 1 working day. First class.

19 August 2010
Unprompted review
Rated 5 out of 5 stars

First Class Service!

I first spoke to Hannah about a technical issue relating to the equipment I was interested in buying. The information she gave me was extremely helpful. I spoke to her again about a week later, she confirmed what I wanted was in stock and took my order over the phone. The equipment was delivered, as promised, the next day at an extremely competitive price and the 'extras' included were the icing on the cake. In all an extremely satisfying experience, one that I would recommend without reservation. Your website will be the first place I look when buying more equipment!

18 August 2010
Unprompted review
Rated 5 out of 5 stars

Superb on all levels

Bought a Canon Powershot SX210is from these guys and bought it as a bundle with a case, 4gb card and small desktop tripod. Excellent value bundle. Great communication getting an email for each part of the process - invoice, when order had been processed then details of who they sent it with so you could track it. They sent it by courier so much better then waiting for Royal mail. ordered it at 1.13pm and got the bundle the next afternoon. Fantastic - well packaged. Will be first point of call when buying another camera. Thank you bestcameras.co.uk

18 August 2010
Unprompted review
Rated 5 out of 5 stars

Good communications

Camera (Panasonic Lumix FS10) was out of stock on order (perhaps an indication of the success of this company). Notified of next expected date of supply and informed of dispatch and delivery, what more can you ask.
Excellent service for a first time user.

14 August 2010
Unprompted review
Rated 4 out of 5 stars

A Good Company to Buy from and Deal with, but...

I am always disappointed when, having ordered something over the internet and completed the transaction, I am told by the company that the item I ordered is not in stock.This was what happened when I ordered a Fujifilm HS10 on Monday 10/8/10, but give Bestcameras their due, they did tell me that they were expecting a delivery soon and indeed my camera was delivered on Thursday 12/10/10. So no real complaint there.

However, I ordered an upgrade to a Fuji case thinking it was one which would suit the HS10. Not a bit of it; so now I have a case which is no good to me. So yes, a genuine complaint there, especially as I have now had to order a case from Fuji themselves.

12 August 2010
Unprompted review
Rated 5 out of 5 stars

Excellent Comany and Service

I rung enquiring about Panasonic Lumix FS10. Unfortunately they were out of stock but informed that they should be getting more the following week. I rung again but those that had come in had gone straight out to orders that had already been taken. I then ordered online (knowing that more would be in stock the following week). Received email telling me that camera was out of stock and would I like to choose another camera. I waited a few days and received email saying they were now in stock and despatched, and that I would receive it the next day, giving me the name of the carrier.

I am extremely pleased to say that it arrived by carrier this morning. First class service PLUS a 3 year warranty! I was recommended to Best Cameras through a friend and will have no hesitation passing on the good word.
Thank you!

12 August 2010
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic company A*************

This is the 1st time that I have used this company after finding them via a google search and they have been first class!!!
I had to phone to check something out and was completely satisfied with the friendly helpful manner that I received.
Went on to order a camera on Monday and it was here the following day just after lunch :-), VERY well packaged also.
I am VERY pleased overall with my product and the service that this company provided.
I did read all of their web site details and they certainly keep to their word on how customers should be treated.
I would strongly advise anyone that is looking to purchase a camera or any other product that they sell, to check them out before they buy from elsewhere!
Superb, can't fault them at all :-)))))
Mrs P Lindsay, Bedfordshire

11 August 2010
Unprompted review
Rated 5 out of 5 stars

Excellent

Ordered camera on the saturday the same day they told me it was out of stock
and offered me choice of pick again or wait while in stock.I waited while in stock and they informed me that it had been dispatched.Delivery Company then mailed
me tracking info.Great prices and good communications cannot be beat.
R.Smillie South Yorkshire

6 August 2010
Unprompted review
Rated 5 out of 5 stars

Excellent!

Can highly recommend this company. We ordered a Panasonic Lumix which was unfortunately out of stock, but once it was in, it was delivered the very next day. Importantly the price was good, and the guarantee period excellent.

5 August 2010
Unprompted review
Rated 2 out of 5 stars

Dreadul service, stay away

Ordered the extras with the camera I bought, but the wrong battery was sent, girl on phone was rude and unhelpful. They sent a new battery but arrived too late as daughter had left the country for a year, they refused to sent out new battery other than 2nd class post and if I wanted it sooner, I would have to pay, which I refused as it was not my fault. I have asked for a refund of the battery and postage, but they are disputing cost of battery and postage costs. I wish I had never bought the camera from Best Cameras, be warned...stay away.

28 July 2010
Unprompted review
Rated 5 out of 5 stars

TOP CLASS SERVICE

ORDERED CANON IXUS 105 AS BIRTHDAY PRESENT FOR MY HUSBAND,
ORDERED ON SUNDAY NIGHT ARRIVED TUESDAY MORNING, GREAT VALUE WITH ALL THE EXTRAS, 4GB SD CARD, LEATHER CASE, TRI POD, + A 3 YEAR GUARANTEE, WOULD RECOMMEND THIS COMPANY TO ALL MY FRIENDS

28 July 2010
Unprompted review

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