Bestofsigns Reviews 

956
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the high quality of the printed products, noting that everything arrives well packaged and accurately matches the online previews. Consumers also appreciate the straightforward ordering process, affordable pricing, and responsive support when making quick design adjustments for their business needs. However, some customers also noted frustrating shipping delays, inflated delivery estimates, and unexpected transit issues that negatively impacted their event schedules. A few other people also felt that customer service was difficult to reach and unhelpful when attempting to resolve these serious order and printing problems.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and delivery, with many customers expressing... See more

Order

Users describe ambiguous interactions with order, highlighting a stark division in their overall experiences.... See more

Customer service

Customers had ambiguous experiences with customer service, as reviews are sharply divided on the support... See more

Quality

Customers consistently note positive experiences with quality, praising the extremely good print definition... See more

Delivery service

Reviewers express mixed feelings regarding the delivery service, reflecting high disagreement among... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I needed window decals for my small business, and BestofSigns had a great selection to choose from. I also ordered 50 customized men's polo shirts, and they all turned out excellent. The ordering proc... See more

Company replied

Rated 4 out of 5 stars

Have used this site many times now and they continue to provide consistent quality. Recently ordered custom banners and table covers for a trade show. Everything arrived well packed and looked profess... See more

Company replied

Rated 4 out of 5 stars

My experience with this site was excellent. I ordered vinyl banners for my store, and the most amazing thing was that there were many sizes, from which I picked the one based on my requirement. The vi... See more

Company replied

Rated 5 out of 5 stars

Ordered canopies for my retail store. The canopie is not just eye catchy but also made with premium quality. My entire staff was impressed with the print quality. The signs were durable and handled wi... See more

Company replied


Company details

  1. Digital printing service

Written by the company

Design Print Banner LLC(DBA: www.bestofsigns.com) was established with a vision to serve customers online. Shopping online has lot of benefit to customers including lower price, faster turn-around time and time saving of going to the retail stores. For companies like us with online only business model it helps to keep our overhead in check and optimize our operations resulting in better product at low price.


Contact info

3.7

Average

TrustScore 3.5 out of 5

956 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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3.7

All reviews

(956)

101 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy & good quality

Easy & good quality

16 March 2026
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hey Sara! We are delighted to hear that you are pleased with our product and process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Rated 5 out of 5 stars

My poster is beautiful

My poster is beautiful. I would definitely order again from this company. It was quick . There even was a problem with shipping address and it was fixed quickly. Good job!

13 March 2026
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hey Stephanie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would. WORST CUSTOMER SERVICE EXPERIENCE EVER. I did not get my sign. after weeks of back and forth with agents who do not speak English they never made my sign. When I called about it for the 2nd time, I learned the signs are cut in INDIA and can't be overnighted, even when ALL OF THE MISTAKES ARE ON THEIR END.. THIS COMPANY SUCKS, DO NOT USE THEM FOR ANYTHING YOU NEED IN LESS THAN A MONTH. THEY ARE USLESS.

11 March 2026
Unprompted review
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Reply from Bestofsigns

Hi Leah, thank you for sharing your feedback. We’re sorry to hear about your experience. We’ve reached out to you over email and have shared a resolution.

Rated 5 out of 5 stars

I love it

I love it, it was very affordable with top notch quality. Thanks

2 March 2026
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Rated 5 out of 5 stars

Loved my order

Loved my order, done with care and the attention to detail was impeccable. Will be ordering again. Thank you

24 February 2026
Unprompted review
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Reply from Bestofsigns

Hey Amal! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Rated 5 out of 5 stars

Vehicle magnets

Great company. They answered my questions about the proofs and the vehicle magnets were delivered faster than expected plus with the great discount code we used, the price was great.

7 March 2026
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Rated 5 out of 5 stars

Great products!!

My items arrived so fast! The banner is such high quality! The poster and foam board I ordered was packed so neat. No bends or creases! I’ve ordered over 20+ products! Love all of them! So so glad I found this company.

4 March 2026
Unprompted review
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Reply from Bestofsigns

Hi Trista, Thank you so much for your wonderful feedback! We’re thrilled to hear that your items arrived quickly and that you’re happy with the quality and packaging. It truly means a lot to us that you’ve trusted us with over 20 orders. We sincerely appreciate your support and are glad you found us!

Rated 5 out of 5 stars

Great quality

Great quality, fast shipping, made it easy to use my own logo

4 March 2026
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hey Gina! We are delighted to hear that you are pleased with our Products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Rated 5 out of 5 stars

I was very happy with the process of…

I was very happy with the process of ordering my automobile door advertisements. Best of signs response was very good and easy to work with. Fairly prompt at returning questions. I’m very happy with the product. Thank you.

2 February 2026
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hey Ryan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Rated 1 out of 5 stars

Very poor costumer service

Very poor costumer service
Long waiting time for a whatever needs to be done response design and all
I been waiting for a week for my design to be done

Newer ever again
I will try to cancel to get my refund back

We will send how it's goes.

14 February 2026
Unprompted review
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Reply from Bestofsigns

Hey Lukasz! As per our records, your concern has been addressed via email and a full refund has been initiated. Thank you for your cooperation throughout. Feel free to contact us in case you require any further assistance.

Rated 1 out of 5 stars

Horible company

Horible company, It takes over 30 mins to talk with anyone there. I have spent 40 mins on hold then they hang up on my. These people will process your order without you signing off on a proof. Horible customer service

23 February 2026
Unprompted review
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Reply from Bestofsigns

Hi Marechu, thank you for your feedback and we’re truly sorry to hear about your experience. As per our records, the proof approval option was not selected during the order process, which is why the order moved forward without a signed proof. However, our team has reached out to you via email with the resolution and further details. We sincerely appreciate your feedback, as it helps us improve our service and communication.

Rated 1 out of 5 stars

Horrible customer service

Horrible customer service. Never shipped. Never responded.
Waste of time. Huge disappointment

17 January 2026
Unprompted review
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Reply from Bestofsigns

Hey Sam! We apologize for the inconvenience caused. Your concern was escalated and we have provided a suitable resolution. We can confirm that your order was successfully delivered on 16 February. If you have any further questions or require additional assistance, please feel free to contact us.

Rated 1 out of 5 stars

This company is a joke

This company is a joke. I purchased two banners and chose upload artwork later. Upon attempting to do so, their website does not allow any file types to be uploaded. When trying to call customer service I was on hold for over 70 minutes while being in queue number one for over 50 minutes. Middle of the day too. Their chat is just a chatbot that always replies with “I don’t understand your request’ no matter what I asked. Never again!

5 February 2026
Unprompted review
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Reply from Bestofsigns

Thank you for sharing your feedback. We are sorry for any inconvenience caused. We’re currently unable to locate an order using the username provided in the review, so we kindly request that you email your order number to reviews@groupbayport.com
so we can look into this matter further and assist you appropriately. Your feedback is important to us and is always reviewed internally to help improve our website experience and customer support processes. We look forward to hearing from you so we can follow up.

Rated 5 out of 5 stars

My table runner looks amazing and will…

My table runner looks amazing and will bring a touch of Class and beauty to my check-in table

19 January 2026
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hey Jennifer! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Rated 1 out of 5 stars

Extremely poor customer service

Extremely poor customer service. Paid $200 for expedited shipping and after issues on Fedex, Best of Signs was unable to provide any assistance with re-routing the package. Said multiple times they would update within a few days and never did. Refused to refund shipping charge. BTW their policy for getting back to you on simple tasks is 24-48 hours...

7 January 2026
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hi Anthony, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Rated 5 out of 5 stars

Excellent Quality and Customer Service

I just want to shout out this company for A+ quality and customer service!! I initially placed my order for 2 big head cutouts. Their prices were very reasonable compared to other companies for the same product. When I received my order…..both of my cutouts were damaged…..one completely broken in half and the other one not completely broken but severely creased and close to breaking. I was very disappointed and knew I only had a few days before the event. I called the company stressed my concerns and urgency to get a replacement. I called on Monday, resolution center contacted me on Tuesday, either I could get a credit or reorder……definitely wanted a reorder because I am that grandma and needed these for my grand daughter’s event. They promised I would get them with express shipping in time for the program. They were delivered on Friday and I am so elated. My granddaughter has no idea I had these made and can’t to surprise her and display them proudly. Thank you Best of Signs and I will definitely be ordering again from this company!!!

8 December 2025
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hey Velda! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Rated 1 out of 5 stars

HORRIBLE

HORRIBLE! I placed my order on September 23, 2025 with a promise delivery date of October 2. Come October 4 I notify them that I have not received anything. To which they respond that I never approved the email they sent me. (No email was sent). So I told them to just print it, and received it October 9. The order comes in with only 1 of the 2 30ft banners I ordered. I contacted them Friday October 10 and was told it would be 24 hours, by email, because they don't do phone. Waited and heard nothing. So I contacted them again on saturday in which they then emailed me on sunday asking for pictures. I sent a pic and video, was told again 24 hours. After not hearing anything I called them monday and was told I would hear something within 3 hours. On Tuesday I called and was told 2 hours, and I said that was unacceptable and spoke to them about the whole issue with not hearing back. They promised I would. I called back after two hours in which they said I would get an email. I said I just needed a refund. I get another email asking me to remove the item from the package. I emailed back that I just needed a refund, and I pointed out the end, and the weight (which obviously couldn't be two banners). And had to order from another company. Customer service is an absolute joke. DO NOT waste your money! They cheap because they scam!.

23 September 2025
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

We sincerely apologize for the inconvenience caused. We can see that our team has contacted you and provided a refund for the one banner as per your request. Additionally, we will certainly consider your feedback to improve the customer experience.

Rated 1 out of 5 stars

I never got my order and never got a…

I never got my order and never got a refund. They charge you for expedited shipping that they can’t deliver on and will just send you an email saying they can’t get it to you on that date even when you pay expedited shipping fees. I still never got the order nor did I get a refund.
INVOICE
#BS360897321757978230-1319901
Date 15. Sep. 2025

15 September 2025
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hi Victoria, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Rated 1 out of 5 stars

I paid $180 for faster shipping

I paid $180 for faster shipping, and never received it on that did, and they asked me to wait more 3 days, when i asked for a shipping refund, they refused.. telling me to reach again if i didn’t receive it in the next 3 days

27 September 2025
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hi Mark, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Rated 1 out of 5 stars

not Sending in time based on their own error

I specifically ordered from this company in order to receive it by a certain date for an event. The company sent a proof with no button to press “approve” but just a comment box where I physically wrote “approved”. They did nothing for 2 days and then sent another proof- again which did not have an approve button. I again commented “approved” and they then sent me an email saying the items would be delivered 4 days later now- due to delay in proof approval (which was NOT a delay on my part). So now I’m going to have not enough time to stuff and finalize our bags before our event even though I did everything right on my end. Would not recommend. This is my first time as a customer and I will not be a repeat customer.

19 September 2025
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hi Lauren, Thank you for sharing your experience. We sincerely apologize for the hassle caused and for the delay in processing your order. We’re unable to locate your order with the username and the information provided, so we kindly request you to email us at reviews@groupbayport.com.This will allow us to review your order and work on a resolution promptly.

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