Bestofsigns Reviews 

Terrible late shipping, they make in India and shipping is terrible late. My Event got screw up with no banner. I wish I could see previous comments of others before order from them. I'm so mad!

I should have done some research and read the reviews before doing business with this company. Stay away do not order for them no matter how enticing he may look. I created the order paid for express shipping and service. Received a phone call from the company confirming my order so they can expedite the production and the shipping. Have never received any tracking for the order and the arrival date is past due. Extremely dissatisfied with this company. Do not use them. You've been warned.

Shipping FAILED! Paid extra to have shipped, week later they say ill get my package on time, its in FRANCE! I cant use for my event so its worthless. India junk scam company

⚠️ WARNING: Worst Company Ever – Avoid at All Costs!

I’ve been a loyal customer for 8 years, but this company has completely fallen apart. My last two orders were an absolute nightmare. I spent over 6 hours on the phone with customer support trying to fix their mistakes, and they still failed to deliver.

I even paid an extra $200 for expedited shipping, yet the package arrived late — AFTER my event — making it completely useless. That’s $700 wasted on this order alone.

Their customer service is incompetent, their shipping is unreliable, and their support team can’t resolve anything. After years of loyalty, I’ll never order from them again. If you value your time, money, or sanity — stay far away from this company.expedided shipping. A wates of $700 for this order. It came afeter my event

I ordered from them when I saw they were a US company. My order shipped and has been stuck in Memphis TN for 9 days now saying it was an international shipment and needed additional paperwork. I contacted them twice, first time told it was in customs (like I didn’t know that) and second time I have had not response. No idea when or if I will ever get this order.

I ordered a vinyl decal but was told the quality of my photo was too low..i just jad a magnet made the same size and requested the artwork that they used as they upgraded the image.

I sent the image that printed on the magnet that printed great, they told me it was still no good. They want to charge me to make the image better, i said no refund me. They will not refund me they are keeping the project on hold. I told them cancel the project the project and rwfund me, they wont

Im going to the FTC a my Atty general to get my money back, what an unethical company Best os sign is!

Response:

Nobody has reached out to me saying the project was cancelled and my refund is being initiated.

As far as recreation, you told me the picture would be slightly different, not what I want. A magnet company was able to upgrade my photo easily and provided a beautiful print.

Your company is low talent and low ethics, youve kept me captive for works by asking me, why do you want to cancel, I think ive answered you ovef 100 times, I am not paying for a low quality product. MOST HORRIBLE COMPANY IVE EVER DEALT WITH!!!

We had two different 8'x8' fabric backdrop signs printed. They are PERFECT! Great fabric and excellent print quality. AND a FANTASTIC price too. We're a non-profit and I shopped all over for the best price till I found Bestofsigns. Took only 2 weeks to receive. We couldn't be happier and will use Bestofsigns again!

I have placed two orders over a period of a month with Best of Signs. Neither order went smoothly at all. The first order came out of the box with a defective item, which took about a week to resolve and several phone calls. The second issue also with the first product order was for a pop up frame that was defective. 2 of the clips that allow the frame to stay open and in place were broken in the bag before I ever used the product. Another round of emails, pictures, and screaming and yelling, and an hour in chat with a representative, who by the way has been very nice, and MAYBE it's all resolved. I even paid 24.00 extra for quick shipping on an item that did not come when promised and as of this writing I still don't have it. They wanted to offer me 50 percent back for the extra shipping that I paid and did not get. Once again, after some screaming, they relented and have refunded me the total of the extra shipping.
My question is not with the end product, but the customer service is lacking in so many way. Why do you people make it so difficult to do business with you?

First they say they shipped my product but it never got to me. I opened a ticket. They promised to do sign on deliver. I did not recive it so I opened a n ew ticket to find out their "fedex label" had no address on it at all, just the town I live in. So I complained about that and they told me it was my fault I left a typo. HOW IS NO ADDRESS ON THE LABEL A TYPO? They won't give me my money back and want to close my ticket. Their own terms of services says they have to ship it to me and I'm going to file a complaint with the BBB.

Terrible company, just a scam, they take my money, garantee me the product would be delivered on time, and just dont deliver it. Filling a claim with BBB now, and calling my credit card company to cancel the order.

**9 days and still no response - i've filed a claim with my credit card company AND reporting the whole incident to BBB***

This company is the worst to deal with, they advertise cheapest prices becasue they come from India without disclosing this information to you. They try to meet the deadline by priority shipping that you pay an arm and a leg for ane eventually don't make it.

I had an event, they confirmed the delivery date and they shipped the items and eventually said the order is complete .. I had to spend over 8 hours on phone calls begging for an answer until finally I get a RUSSEL who is also another worse specimen there.. who after 24 hours of follow up tells me oh there is a 4th tracking number we never gave you and that's only because they wanted the job so they took it anyway, gave me 3 trackings, hid the 4th... then I had to call and beg FedEx who never ade it before the event and we had our booth unbranded due to the unprofessionalism and scam this company plays. I have filed a complaint against them and a claim for.a refund and they did not even BOTHER answer my email asking them for an explanation and a partial refund. I will NEVER work with them again.

This company is a joke and isn’t US based as they claim. All of the “designers” and customer service reps are clearly sitting in a call center in another country. I write this at 2:28AM because 8 hours ago when I spoke to a rep who called me back because you cannot cancel an order with a regular rep, she promised 2-4 hour updates on the designs. speaking of designs? The hire a designer was also a joke. I ended up having to do all of the artwork myself - which I didn’t have time for hence my ordering design services.

Then, as a result of this series of I’m incompetence one of the products wouldn’t even arrive in time and had to be removed. They offered me free expedited shipping but it’s still point less bc they DESIGNS aren’t mocked up to approve! They say that artwork can cause delays after every sentence but fail to mention that they cause the delays.

It’s deceptive marketing and practices and I will be filing complaints and a dispute with my bank.

At this point I am trying to cancel AGAIN and it’s like I’m being held hostage. No miney. No mocks. No product.

And I spent thousands.

beware.

Update 9:33 AM- I am now having to wait 4-6 hours for a supervisor call back to cancel the order OR 1-2 hours to wait on the cancellation team. This is insane in that it has gone on for 4 days and created an issue where I do not have time to order with another vendor and they will not return the payment(s).

I am currently on hold waiting to be connected to ANYONE who can make decisions and while doing that the automated system keeps talking about their quick turnaround, their dedicated design team, and customer service. None of which are truth.

Currently holding for 27 minutes and counting...

AND don't get excited about them responding to the reviews fast - they only do that to give the appearance that they have swift service. THEY DO NOT.

I ordered a banner and delivery date was suppose this past Tuesday and now not getting here til the following Tuesday. I've contacted the company multiple times but the don't care at all. They received my money and thats all they care about. Do not use this company! I did email the company several times with absolutely no action taken!!!! You guys are a joke.

This company should not be in the business of printing signs. Do not believe the self proclaimed accolades about referals, repeat business, and expert design team. I needed a professionally shot black & white photo enlarged and mounted on foam core. After weeks of having to chase down a proof, I approved what looked like the photo only to receive a print that was literally green. when I complained, I was told that this was in an 'acceptable' range of color distortion. I was promised this would be rectified but apparently they are unable to correctly print a b/w photo and opted to refund my money. Polite people but not in any way experts. They apologize for the frustration, mishandling, etc, but just don't get it right in the end. Go elsewhere.

When I placed the order, delivery date was Apr-3.
After the order was shipped, it was changed to Apr-4. It arrived on Apr-7. The wedding took place on Apr-4…!
They never communicated it was shipped from India(!). Shipping times to the US, even with expedite shipping, are impossible.
They also refused to reimburse me anything. They slapped me with the small print: “89% probability of on-time as stated on T&C”

Great service, excellent prices, custom flags as desired, reasonable shipping, fast turn around times.

I have been working with Best of Signs for about 5 years now and they always are great.

Wish I could put zero stars. Their excuse for awful quality work was “based on the shipping method selected”. So I paid for faster delivery and received a worst result. I was happy with my first purchased and they ruined their costumer service by not helping resolve the issue besides an apology, a sad excuse and a 15% “store credit”. So I have to repay for another awful banner print to resolve the issue. Oh and if you want to fix their installment issue they have a video for you to watch too because they don’t check how to properly install the banners before they ship.

Excellent customer service and great products! Repeat customer.

Best online banner company. Great tech support and customer service. Quick turnaround and delivery. I've been using them for years.