Bestofsigns Reviews 

956
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the high quality of the printed products, noting that everything arrives well packaged and accurately matches the online previews. Consumers also appreciate the straightforward ordering process, affordable pricing, and responsive support when making quick design adjustments for their business needs. However, some customers also noted frustrating shipping delays, inflated delivery estimates, and unexpected transit issues that negatively impacted their event schedules. A few other people also felt that customer service was difficult to reach and unhelpful when attempting to resolve these serious order and printing problems.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and delivery, with many customers expressing... See more

Order

Users describe ambiguous interactions with order, highlighting a stark division in their overall experiences.... See more

Customer service

Customers had ambiguous experiences with customer service, as reviews are sharply divided on the support... See more

Quality

Customers consistently note positive experiences with quality, praising the extremely good print definition... See more

Delivery service

Reviewers express mixed feelings regarding the delivery service, reflecting high disagreement among... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I needed window decals for my small business, and BestofSigns had a great selection to choose from. I also ordered 50 customized men's polo shirts, and they all turned out excellent. The ordering proc... See more

Company replied

Rated 4 out of 5 stars

Have used this site many times now and they continue to provide consistent quality. Recently ordered custom banners and table covers for a trade show. Everything arrived well packed and looked profess... See more

Company replied

Rated 4 out of 5 stars

My experience with this site was excellent. I ordered vinyl banners for my store, and the most amazing thing was that there were many sizes, from which I picked the one based on my requirement. The vi... See more

Company replied

Rated 5 out of 5 stars

Ordered canopies for my retail store. The canopie is not just eye catchy but also made with premium quality. My entire staff was impressed with the print quality. The signs were durable and handled wi... See more

Company replied


Company details

  1. Digital printing service

Written by the company

Design Print Banner LLC(DBA: www.bestofsigns.com) was established with a vision to serve customers online. Shopping online has lot of benefit to customers including lower price, faster turn-around time and time saving of going to the retail stores. For companies like us with online only business model it helps to keep our overhead in check and optimize our operations resulting in better product at low price.


Contact info

3.7

Average

TrustScore 3.5 out of 5

956 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(956)

101 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

They got a 4 instead of a 5 because the…

They got a 4 instead of a 5 because the website could do a better job for us new buyers...
No where did I see where I was able to pick the color of the tablecloth...so I had to write it in the comments. I would think that these 2 could be a drop down choice. Called customer service 2x...both times, they did well.

5 September 2024
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hello Paul, Thank you for rating Bestofsigns. We’re sorry to hear that you had difficulty finding the option to choose the tablecloth color. On the product page for Table Covers & Throws, there is a "Background Color" option where customers can select their preferred color.

We're pleased to know that you're happy with the service you received. If you have any other concerns, please don't hesitate to reach out to us.

Rated 5 out of 5 stars

I'm always amazed at the speed at which…

I'm always amazed at the speed at which these orders are filled. If you select faster shipping, they print them in Atlanta.

4 September 2024
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

We are delighted to hear that you are pleased with our turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! 

Rated 5 out of 5 stars

Great company

Great company. Excellent and very responsive customer service. The quality of the product is top notch.

27 August 2024
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hey Kelly! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! 

Rated 5 out of 5 stars

10/10 Will use again

This crap was so much easier than trying to do it through Amazon and it was cheaper. #WillBeUsingItAgain

26 August 2024
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hey Miah! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Rated 5 out of 5 stars

Ask for Henry!

Ask for Henry! He is patient, knowledgeable, and professional. (He called back twice to ensure I had all the information I needed.) Quality (and the bottom line) begins with the staff that manages calls from inquiring callers.

22 August 2024
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hey Max! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! 

Rated 5 out of 5 stars

GREAT services

GREAT services, QUALITY printing, TRUE colorS, GOOD materials, 24/hr customer service, EXCELLENT prices. Now FASTER delivering. UNBEATABLE PRICES for people in USA. You guys are THE BEST. I come back here always to reorder. I ordered lots of Political Banners for Election. God bless you all dedicated Artists and management team of BestofSigns.com. Thank you for your dedication, prices, skills and professional services.

22 August 2024
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hey Mary! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! 

Rated 5 out of 5 stars

I've ordered many custom signs from…

I've ordered many custom signs from BestofSigns. Each one has been wonderful. They are fast & accurate. Great business

12 June 2024
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hey Vicki! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! 

Rated 5 out of 5 stars

They are pretty fast and very helpful…

They are pretty fast and very helpful with your ordering process.

17 August 2024
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hey Tasha! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! 

Rated 1 out of 5 stars

refrigerator magnetic sign instead of Truck sign

I have ordered several signs from best of signs. I ordered a sign 2 weeks ago. They send me a text never received a text from them before asking me to approve the sign. I didn't hit the approval right away. When I finally went to approve the sign it had already been approved and was being shipped. They had never
shipped a sign that fast. I called them and explained to th that I hadn't approved the sign
She tolded what was on the magnetic sign. I knew something was wrong. Again normally I wouldn't receive my order in about 2 weeks. We the sign say that I had cyberstalker with their picture on it
This was a truck sign that I order. Lord and behold when I received my sign a few days later. It was a refrigerator magnetic. I knew something was wrong when the design was already and shipped.l immediately called best of signs asked to speak to a manger. I explained the situation. I guess the wrong up a ticket. Wrote a few days later asking to send pictures of what I received. They shouldn't have been asking me anything they should have been able to pull the invoice or design to see what they send me.
About 3 days later I received and email stating that the ticket was closed. My Invoice clearly saids Truck magnetic sign.
Will be disputing with the bank.
They did not attemp to make it write. They also did not apply my discount. I receive emails with discount codes every date. From them what good is it if they are not going to apply it.

Finding out not a good company.

14 August 2024
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hello Phyllis, we apologize for the inconvenience you’ve experienced. Our goal is always to deliver the product exactly as per the order details and to provide efficient service to every customer. It’s unfortunate that you encountered an issue. Rest assured; our team will be in touch with you soon to address your concerns.

Rated 5 out of 5 stars

Easy order and check out.

13 August 2024
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hey Ronnie! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words! 

Rated 5 out of 5 stars

Easy and fast online ordering

Easy and fast online ordering. Great prices and discounts. Great print! I recommend.

9 August 2024
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hey Snejanka! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words! 

Rated 5 out of 5 stars

So far so good

So far, so good. Will leave future review after receipt of product.

30 July 2024
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hey Hewitt! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words! 

Rated 5 out of 5 stars

Good quality & BEST price

Good quality, BEST price. I have been using and searching around for a good company. This is the BEST. Customer service is ACE. Very nice people and business. Thank you

5 July 2024
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hey Catherine! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words! 

Rated 4 out of 5 stars

I really liked the banner they created…

I really liked the banner they created for me. It's a great price for the product. Just make sure you know how to use their website (write down login info and make sure you can login) and have someone to contact via email or phone; they can also help you with their online chat (very helpful) and they make sure you approve of the final product!

26 July 2024
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hey Catera! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! 

Rated 5 out of 5 stars

Great website

Ordering process was easy and delivery time was outstanding.

17 July 2024
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hey Jonce! We're pleased to know that you found our website user-friendly and happy with the turnaround time. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words! 

Rated 5 out of 5 stars

Bestofsigns understands customer…

Bestofsigns understands customer service. Lucas Jones was very patient with me and the product was perfect.

12 July 2024
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hey Richard! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! 

Rated 1 out of 5 stars

Difficult company to work with

Difficult company to work with, always pay for extra fast shipping and they don't deliver

10 July 2024
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

We are sorry for the inconvenience caused to you. We always look forward to delivering the product on time. Regrettably, we are unable to find the actual order details based on your review comment and name. We request that you share the order number with your concern at grievance@bestofsigns.com. Our team will surely investigate and address the concerns.

Rated 5 out of 5 stars

Happy Customer!

I've ordered from Best of Signs several times for my small business and am always impressed. Great products, the design and review process is awesome and they do take the time to make sure it's exactly what I need. The pricing is hard to beat and shipping has always been smooth. I am very happy with my purchases and will continue to use Best of Signs!

18 June 2024
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hey Airrin! We are delighted to hear that you are pleased with our product, process and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! 

Rated 1 out of 5 stars

FIND A DIFFERENT VENDOR!!!!!!

I placed and order on June 11th and the delivery date on my conformation email was June 26th. I needed my customers banners and flags for an event June 28th. I Made one change to my order, mind you the order had not even been started yet. This one change caused my order to be delayed until July 1st. I sent an email to customer service and let them know that I need my order by June 28th at the latest. The response was as follows:

Upon checking the order, we would like to inform you that, as per the current shipping method, the estimated delivery date is showing as July 1st. However, we do have the option to upgrade the shipping method for early delivery with additional charges.
$115.85 June 26th
$168.38 June 21st

As of now, we have placed the order on hold until we get a confirmation from your end on how to proceed with the order. Kindly note a delay in providing the confirmation may affect the delivery date.

My order has been placed on hold, that's absolutely the best way to expedite the order, let's put it on hold. I am so extremely frustrated with this company, the communication, and the customer service. At least is too late for me to pivot and get the banners from somewhere different. I am stuck with this crappy company one more time. The best part is they don't even care if your upset they just move on to the next customer!

16 June 2024
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hello Jerime, we apologize for the inconvenience. The delivery date depends on the final order details and the timing of changes. The changes were made three days after the order placement, so the system updated the delivery date as per the order changes and selected the shipping method while placing an order. As we can see that our team has sent you a payment link; please complete the payment so we can proceed with your order. Moreover, as your feedback is important to us, and we will consider it to improve the customer experience.

Rated 1 out of 5 stars

Seriously bad company

Seriously bad company, all around bad experience, cost us money to fix their issues

1 May 2024
Unprompted review
Bestofsigns logo

Reply from Bestofsigns

Hello Joe, we apologize for the inconvenience you experienced. We strive to provide quality products and efficient service to every customer, and it's unfortunate that you faced an issue. Regrettably, we couldn't locate the actual order based on the review comment and name. Could you please email your order number and concern to grievance@bestofsigns.com? Our team will review it and surely address your concerns.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look