Really good customer service, they will help you with any of your dilemmas in a polite manner. I really like this booking site.
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See what reviewers are saying
Great service fast payments the reason for only 3 stars is that you cant watch the races on desktop. Upgraded to 5 stars having been contacted by Bet Bright they told me to install firefox and the... See more
Company replied
Poor and sadly the same as most of the other online outfits. Initially thought they were different and something fresh in the market but ...oh dear. I joined Feb 17 and have made deposits of £1450 a... See more
Company replied
Customer services are excellen and super quick to respond. They have some fantastic offers and also exclusive offers that have arrived by e mail and not appear on the site. 100 percent cashback on lo... See more
Company replied
Company details
Information provided by various external sources
BetBright brings the excitement of betting to you through our unique sports and casino betting service available online via desktop, mobile and tablet devices. 18+
Contact info
Heather House, Heather Road, Sandyford Industrial Estate,, D18 X2P7, Dublin, Ireland
- +44 (0) 800 011 9630
- support@BetBright.com
- www.betbright.com
You should know
4.2
Great
545 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from BetBright
Hi Peter,
Thank you for the excellent rated review. We appreciate your feedback and very happy to hear that we're delivering on your expectations.
Kind regards,
BetBright
Good site easy to use and fast…
Good site easy to use and fast withdrawal
6 December 2018
Unprompted review
Reply from BetBright
Hi Paul,
We're always happy when our customers come back with a 5* rating. We strive to make every aspect of our products as easy to use and frictionless as possible.
Kind regards,
BetBright
I've rang about withdrawals & offers…
I've rang about withdrawals & offers and the person I've spoken to as been very helpful 👍🏻
6 December 2018
Unprompted review
Reply from BetBright
Hi David,
Thanks for taking the time to review us. We're very happy that you're enjoying your experience with us and that when you needed assistance the guys in Customer Support provided you with a great service.
Kind regards,
BetBright
Best betting site I have used so far to…
Best betting site I have used so far to be fair
6 December 2018
Unprompted review
Reply from BetBright
Hi Damien,
We're absolutely delighted with your review! It's always a massive morale boost when we are compared to our competitors and come out on top. We'll be cascading your feedback to the wider business and let everyone know to keep up the hard work.
Kind regards,
BetBright
Great service
6 December 2018
Unprompted review
Reply from BetBright
Hi Steven,
Thanks a mil! We appreciate you taking the time to review us and will make sure to feed your comments back to the Customer Support team.
Kind regards,
BetBright
Reply from BetBright
Hi Giovanni,
This review is music to our ears! It's always encouraging to see that our hard work is paying off when we get reviews like this.
Kind regards,
BetBright
A very helpful team sorted my problems…Sam k
A very helpful team sorted my problems out with minimal fuss excellent
26 November 2018
Unprompted review
Reply from BetBright
Hi Sam,
The guys in Customer Support work hard to ensure they can provide a top-notch service as and when customers come through.
Thanks for taking the time to review us.
Kind regards,
BetBright
Very slick and easy to use
Very slick and easy to use. Helpful customer service as well.
19 November 2018
Unprompted review
Reply from BetBright
Hi Steven,
Thank you for taking the time to leave this review for us here. We are delighted that you are enjoying all that our "slick" site has to offer!
Kind Regards,
BetBright
Very prompt at responding and good…
Very prompt at responding and good service
19 November 2018
Unprompted review
Reply from BetBright
Hi Michelle,
Thank you for taking the time to put pen to paper and leave this cracking review of our customer service team.
We are delighted that the you were able to have your issue resolved in a speedy manner.
Kind Regards,
BetBright
Excellent customer service
Excellent customer service. My query was resolved in a matter of minutes. I would highly recommend.
19 November 2018
Unprompted review
Reply from BetBright
Hi Michael,
Thank you for taking the time to review us. The guys in Customer Support work very hard to ensure that our customers receive the best possible service. We'll pass on your comments and due credit to the team.
Kind regards,
BetBright
Have accounts with forthright and paddy…
Have accounts with forthright and paddy power more value for money with betbright
16 November 2018
Unprompted review
Reply from BetBright
Hi Alan,
We welcome all reviews but are especially happy when we get compared to the "big fish" of the industry and come out on top.
We're glad you're enjoying your experience with BetBright and hold us in such high esteem.
Kind regards,
BetBright
No problem at all
No problem at all, and very helpful if you have any problems !
12 November 2018
Unprompted review
Reply from BetBright
Hi Andrew,
Thanks for leaving the review. We're happy to hear you're enjoying your experience and will make sure to pass on your kind comments to the Customer Support team.
Kind regards,
BetBright
I queried a free bet that I was…
I queried a free bet that I was entitled to & got a reply very quickly explains that free bets are put on accounts at 11am
Polite and speedy reply
12 November 2018
Unprompted review
Reply from BetBright
Hi Steve,
Thank you for taking the time to leave this review and commenting on your experience with our Customer Service team. We will, of course, pass your feedback on and let them know to keep up the good work.
Kind Regards,
BetBright
Reply from BetBright
Hi James,
Thank you for taking to the time to leave this cracking review.
We are delighted that you are enjoying all that our site has to offer.
Kind Regards,
BetBright
Good site fast withdrawals but more…
Good site fast withdrawals but more cas bonuses needed lol
9 November 2018
Unprompted review
Reply from BetBright
Hi Ross,
Thank you for taking the time to post this review.
We have passed on your comments to the Casino team.
Our Customer Support team are always happy to review accounts for a free bet or casino bonus for our loyal customers!
Kind Regards,
BetBright
Restricts bets for no reason
Had Betbright account for a time, the app too. One day they wouldn't let me win more than say £50, that's with my account being several hundred pound in the red. Still never came across anything like this before or since.
Apart from that, odds are generally poor compared to more mainstream bookies.
6 November 2018
Unprompted review
Reply from BetBright
Hi Stormy,
We're sorry to hear that your experience didn't live up to expectation but appreciate you taking the time to review us and providing feedback.
After the initial investigation we have been unable to locate any email or account with your contact information provided here, however, we would be happy to look into any issue you are currently having onsite.
Would you mind resending the email onto us again to support@betbright.com?
Kind Regards,
BetBright
very honest and helpful
5 November 2018
Unprompted review
Reply from BetBright
Hi Martin,
The guys in Customer Support work hard to ensure they can provide a top-notch service as and when customers come through. Thanks for taking the time to review us.
Kind regards,
BetBright
Oversight.
Mistake made. Resolved immediately. Very professional and friendly service.
5 November 2018
Unprompted review
Reply from BetBright
Hi Kenny,
Thank you for taking the time to leave this review.
We are delighted to hear that our customer support team were able to resolve your issue in a quick and efficient manner.
Kind Regards,
BetBright
Advisor on web chat was excellent
2 November 2018
Unprompted review
Reply from BetBright
Hi Patrick,
Thank you for taking the time to leave this short and sweet cracking review.
We'll pass on your review to the guys in the customer service team as I'm sure they will be just as delighted as we are with your feedback.
Kind regards,
BetBright
Easy to use and great service
2 November 2018
Unprompted review
Reply from BetBright
Hi Stuart,
We're delighted with your review. It's always a great confidence and morale boost when our customers appreciate the hard work put in behind the scenes and enjoy the end product.
Kind regards,
BetBright
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