An excellent service if you require a quick sale with minimum fuss. Plenty of leads generated which lead to an offer within a couple of weeks band a final sale a few weeks later. Communication was gr... See more
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Whether you’re buying your next home or building your investment portfolio, Bettermove is here to make property simple, transparent, and stress-free. With award-winning service and 5★ reviews, you can move forward with confidence. Our experienced team has helped thousands of buyers and sellers across the UK, combining local knowledge with a nationwide reach. We’re available daytimes, evenings and weekends, so you can speak to us when it suits you, and as proud members of The Property Ombudsman Scheme (TPOS) and the NAPB, you can trust that every transaction is handled with professionalism and care. At Bettermove, we’re passionate about property – but more importantly, we’re passionate about helping people make their move with ease.
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Bridge End, LS1 4DJ, Leeds, United Kingdom

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Replied to 35% of negative reviews
Typically replies within 1 week
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Reply from Bettermove
Great team they give abdate respond calls and emails on time very happy

Reply from Bettermove
Speedy response, courteous and knowledgeable Agent. Unfortunately offer not good enough.

Reply from Bettermove

Reply from Bettermove
Booking process was smooth, customer service was quick, informative and professional.

Reply from Bettermove
Dealt with enquiry & viewing efficiency

Reply from Bettermove
Made a request to view a property, called me back and arranged a visit for the next day. Lovely polite and helpful to deal with

Reply from Bettermove
Picked ip the call very quickly no waiting and the staff talked very nicely and arranged an appointment for me

Reply from Bettermove
My family saw the property Saturday evening on right move, and it looks great! Sent a request to view and hoped to hear next week… to my surprise I had a lovely phonecall Sunday morning, and we were able to arrange a viewing with 1st thing Monday morning.

Reply from Bettermove

Reply from Bettermove
I rung at 9.30 for a viewing the same day if possible, they very kindly managed to arrange an appointment.

Reply from Bettermove
Henry was very helpful and understanding. explained the process.

Reply from Bettermove
Very odd experience, not sure why they took my property on.
When raising my concerns and ending the contract, I just received a response to confirm that contract would cease, no response to address the concerns at all.
No updates throughout the whole process and when I called for information, they were rude and very clearly inconvenienced.
Very fast and smooth process with great customer service

Reply from Bettermove
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