Bettermove Reviews 

Very helpful and understanding. Extremely pleasant

Like many other homeowners, I was promised that my property would be sold within 10–14 days because I was told the company already had buyers lined up. I was offered two options: an instant cash sale at around 20% below market value, or a standard sale where I was assured that finding a buyer would be straightforward and the sale would happen within two weeks.

After my initial discussions with the company, my case was passed to another member of the team. A month later, I had not received a single viewing, despite the assurances I had been given. Following the company's advice, I also removed my property from another estate agent, where I had already received 14 viewings in just one month.

In my experience, the whole process was disappointing. I lost a month of valuable marketing time, and none of the timescales or expectations discussed during the sales process materialised. Based on my experience, I felt the service did not match the representations made to me before I signed up.

I would encourage other homeowners to do their own research, ask detailed questions, and carefully consider their options before using this company.

The better move team obviously go after vulnerable sellers. When they turn up to take photos they take them on an iPhone. Cheap and cheerful. I’ve just seen some of there photos of property and you can see there reflections in most of their pictures.

The reply from better move is fantastic in a way I have photos of the so say professional in a reflection of a shower holding a camera phone.

The operator was very friendly, polite and gave clear helpful information.

Friendly agent, who sorted my request quickly

Bettermove provided us ongoing up to date visits for potential buyers & always kept us informed as to what was going on in a slow market but eventually sold mine & my brothers property , thank you Bettermove!

They have been friendly, helpful, and given me the agreed price with no hidden fees. Very smooth service and I’d highly recommend them to anyone wanting a smooth, stress free sake of their property.

After talks of a quick sale at a decent price I decided to put my flat up for sale with them on a 30 day contract. I then heard absolutely nothing. I followed up with multiple email and phone calls - nothing! when I finally spoke to someone they claimed they had 2 people interested but again after the call ended I didn't hear a thing and luckily my 30 days ended. I have complained but guess what - haven't had a response.
Also be aware that they don't have a pool of investors waiting to take your property, they just put it on rightmove! In our case it was for only 2k less than we had it advertised with a traditional estate agent with no luck previously so oddly enough got no interest!

This company cares about its clients and tries to reach out to people when they enquire.

Fas support

Called on a Sunday, thinking I wouldn’t get an answer. When the call was answered, a professional, polite lady answered. I enquired about a property, she gave me all the relevant information and got me a viewing on a sunday to my surprise!

She was very helpful.

Very professional individual.

Thankyou Meadow!!

Quite professional and got back to me promptly with my enquiries on time

A warm greeting and very easy to talk with, able to answer my questions so super helpful as well. Thank you!

Meadows was great, really helpful

Meadow was great and arranged the viewing very quickly. Thanks for your help.

I enquired about a property online and I was called back by Meadow really quickly!
Meadow was really friendly on the phone and organised a viewing for me whilst I waited on the other line! No hanging around or delays. I found that refreshing.
Thanks so much Meadow for your help today :-) I would highly recommend.

Excellent support from key worker, Megan Swiers.

Better move! Better to move with another company! I took the initial offer for a quick sale on my property. Was told they have in-house surveyor that can be in touch immediately and house to be sold within 7 to 14 days. LOAD OF RUBBISH!

I have waited now nearly 3 weeks to be contact by the 'in-house' surveyor - still waiting...... Made multiple daily email, phone call and official complaints now getting no response. Shambolic.

Obviously my little house is small fry to them and they just cant be bothered. Stay clear! Not worth the hassle - get more money and just as quick going conventional way through estate agents. Lessons learnt on this occasion.

The agent was polite, listened and she is very helpful . The booking process was smooth.

Very quick response from agent and quickly liased with vendor for viewing appointment