Bettermove Reviews 

Super quick response to my viewing request enquiry and very helpful on the phone - it’s the first time I’ve not had to wait to book in a viewing slot it was done straight away on the phone

Polite and friendly customer service

Just called to arrange a viewing, very friendly and efficient service so far. Thank you

Fast and smooth response off Meadow when I rang for a viewing, sorted for the same afternoon. very polite and helpful!

Very fast and effective service.
Excellent communication.
Quick viewings.
Trustworthy.

An excellent service if you require a quick sale with minimum fuss. Plenty of leads generated which lead to an offer within a couple of weeks band a final sale a few weeks later. Communication was great and friendly, 1 slight problem was made good with a simple phone call.
Overall would highly recommend

Failed to sell my property even though I was to pay 17k in commission. The one thing I would want future customers to know (as a seller) is that Bettermove will contact you prior to providing an offer and try to bring your price down, even though they are simply aiming for more commission for themselves.

The company is doing great with prompt response and service delivery. Thank you bettermove.

Was very happy with my experience ,I contacted them on the weekend and heard back first thing on Monday which was fantastic,gentleman was very polite and immediately arranged for us to be able to see a viewing that was convenient for us. And kept us up to date on times. Very good service and highly recommend!!!

Communication and help with every step of the process was constant, precise and extremely quick and easy.

Good service all round

The whole experience was brilliant. The sales team worked hard to secure as many viewing as possible. I would recommend this way of selling a property. The solicitors where thorough.
I can't fault any member of there staff all very helpful. They guide you all the way. My property was in need of alot of work, it was marketed very well.

Great service, A little bit more pushing towards the end of completion would have been good - but overall - helped me sell a rental in great time :)

Poor - sellers beware!
This is the third time I’ve tried to view a house. First appointment was cancelled by Bettermove an hour before, second time nobody turned up. I had yet another appointment today, even had a reminder text but once again no show. Sellers if you want a better move I strongly recommend a better estate agent!!

House viewing cancelled at short notice with the excuse of “the vendor could no longer make the appointment”… it’s a vacant house with no one living there, so no idea why they lied. Emailed back asking if we could reschedule seeing as they didn’t offer to reschedule themselves and have just been ignored. Will look elsewhere and avoid Bettermove in the future. Very dodgy.

Good communication kept in the loop very satisfied

They are nice at the start, and after that they pass you on to others and lie all the time. It is crazy how they get good reviews on here by pushing people to review them soon after their first interactions. There is not a single good review that relates to any interactions with them after the first interaction, i.e. viewing or booking in.

The concept of a guaranteed net sale figure is appealing, and throughout my enquiries the team were professional, patient and happy to answer my questions. My cancellation was also handled promptly and courteously.

However, after carrying out extensive due diligence, I decided not to proceed. Ultimately, I felt Bettermove’s commercial model required too great a leap of faith.

Bettermove’s website refers to an extensive database of investors, cash buyers and pre-approved buyers. While this was an attractive part of the proposition, I couldn’t satisfy myself what practical advantage it offered over a conventional estate agent, or how I would know whether that network had been fully utilised before wider marketing.

Having previously sold property through traditional no sale, no fee estate agents, I also found it much easier to identify my obligations under the agreement than any measurable service commitments on Bettermove’s part. I couldn’t see commitments such as regular progress reports or other service standards that would have given me greater confidence once I had committed to the process.

I’m sure the model will suit some sellers, but it wasn’t the right fit for me.

I was helped with booking my viewing, and they were very kind setting up the visit.