As always , the service is impeccable. I order in the morning and collect in the afternoon. Goods are always ready and the staff on the sales counter are great, welcoming, and informative. Thank you... See more
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I've been a customer of Betts for a relatively short time but over that period they have consistently out performed other comparable UK suppliers. Friendly helpful staff, super fast delivery and... See more
Sent my silver Monday, confirmed receipt and price given by Tuesday and paid directly. Really first class service and more than fair price offered. Really happy with this company as it is always a wor... See more
Company replied
The customer care from Betts Metals has been second to none. Whether in relation to handling our queries or sorting out a minor issue. The grace, speed, and efficiency with which our purchase was h... See more
Company replied
Company details
Written by the company
Founded in 1985 to complement the refining services of Stephen Betts & Sons Ltd, Betts Metal Sales has seen over 25 years of constant growth and is now one of the leading suppliers to jewellers in the UK. Betts Metal Sales focuses on servicing the n...
Contact info
Spencer Street 49-63, B18 6DE, Birmingham, United Kingdom
- www.bettsmetalsales.com
4.7
Excellent
184 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Good items at competitive prices
Good items at competitive prices. Great delivery timings
16 November 2023
Unprompted review
Great service and products
Easy to purchase products and quick delivery , carefully packaged .
Great service !
19 October 2023
Great staff
Great staff, helpful and knowledgeable and great service. Will put a order through quickly if needed
19 October 2023
I depend on the quality that Betts…
I depend on the quality that Betts always delivers
20 October 2023
service and product....thanks
19 October 2023
Reliable SMO Gold
Very fast turnaround. I selected fast delivery via Royal Mail Special Delivery. It arrived the next day. Really helpful staff. Single Mine Origin gold wire received ready to make wedding rings in my wedding ring workshop. Would recommend. Thanks very much.
19 October 2023
Unprompted review
Resolved a stolen parcel very quickly…
Resolved a stolen parcel very quickly without issue. Much appreciated.
20 September 2023
Excellent quality and service.
This was my first order. Excellent quality, communication, and service. Feel confident buying from Betts.
20 September 2023
The betts folks have always been very…
The betts folks have always been very helpful and prompt!
18 September 2023
Happy with everything
18 August 2023
Very helpful in all departments
22 August 2023
Speedy delivery and great service
20 August 2023
Efficient service
I found their website easy to navigate and to place my order. I was really impressed by the speed I received my order - I ordered some silver sheet on the Monday midday and received it first thing on the Tuesday. Wow!
16 July 2023
Highly recommended
Nothing but good things to say about Betts, my iorder was delivered so quickly and great quality
5 August 2023
Unprompted review
Excellent Company to deal with
Excellent Company to deal with, I shall be revisiting again
19 July 2023
Unprompted review
Great choice and prompt delivery.
16 July 2023
Great company to deal with. Best prices on GRS products
I have just purchased a GRS encore benchmate system from betts metal sales, after some research I found they had the widest selection and best pricing compared to other suppliers like Cooksongold and HS Walsh.
I initially made a mistake by ordering the wrong product , after a couple of emails I was called by Jemma who resolved everything very quickly and I’ve now just received my second order.
It’s very easy to pick up the phone and talk so someone at Betts unlike some suppliers like cousins where there are no contact options available at all. A little worrying when buying expensive equipment.
will definitely be using Betts metal sales as my regular supplier going forward.
12 July 2023
Unprompted review
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