As always , the service is impeccable. I order in the morning and collect in the afternoon. Goods are always ready and the staff on the sales counter are great, welcoming, and informative. Thank you... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've been a customer of Betts for a relatively short time but over that period they have consistently out performed other comparable UK suppliers. Friendly helpful staff, super fast delivery and... See more
Sent my silver Monday, confirmed receipt and price given by Tuesday and paid directly. Really first class service and more than fair price offered. Really happy with this company as it is always a wor... See more
Company replied
The customer care from Betts Metals has been second to none. Whether in relation to handling our queries or sorting out a minor issue. The grace, speed, and efficiency with which our purchase was h... See more
Company replied
Company details
Written by the company
Founded in 1985 to complement the refining services of Stephen Betts & Sons Ltd, Betts Metal Sales has seen over 25 years of constant growth and is now one of the leading suppliers to jewellers in the UK. Betts Metal Sales focuses on servicing the n...
Contact info
Spencer Street 49-63, B18 6DE, Birmingham, United Kingdom
- www.bettsmetalsales.com
4.7
Excellent
184 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great company!
Great company. Great communication and was notified about dispatch. Will definitely use again!
6 February 2024
Unprompted review
I have always found Betts a great…
I have always found Betts a great company to buy my equipment from their delivery speed is extremely fast and their prices are always competitive.
18 January 2024
Who else would you need
Who else would you need? Best price-friendly service.
23 January 2024
Unprompted review
Great shopping experience
Item as described , arrived promptly and was well packaged. Very helpful customer service staff, phone answered promptly. Will definitely make further purchases.
2 January 2024
Superb service
29 December 2023
Good communication
Good communication. First time placing an order with the company and won’t hesitate to order again.
29 December 2023
Great range of products for fair price
18 December 2023
Great service great product great price…
Great service great product great price will use again fast delivery and items as described
13 December 2023
Unprompted review
Betts are always 'on the case'
Betts are always 'on the case'! Very efficient, courteous and helpful.
Also their prices are better than other bulion dealers in the area - a big plus in this day and age.
Phil - from philongold.co.uk
11 December 2023
Unprompted review
Jewellers saw blades
Without a doubt, the best jewellery saw blades I've ever purchased
17 November 2023
Faultless service
The goods supplied were as ordered and arrived correctly packed, in good condition and without delay.
17 November 2023
Popped in today on the off chance that…
Popped in today on the off chance that my order might be ready for collection. I received excellent customer service. The staff were very friendly and very helpful. And lots of tool candy to look at whilst I was waiting!! Thankyou
27 November 2023
Unprompted review
Fantastic service from Rebecca at Betts
I visited Betts this morning and couldn’t be happier with my experience. I had some technical questions about the tools I was buying so Rebecca helped me. She talked me through everything I needed to know, it was so helpful to talk to someone who really understands the tools they’re selling! Now I have exactly the tools I need and the knowledge about how to use them. Excellent service!
21 November 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.