BetUS Casino & Sportsbook Reviews 

3,545
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Betus.com is the number one sports betting site in the nation! My account manager Toby Cruz is not only the best account manager but is considered a genuine great friend along the way! Lots of extra... See more

Company replied

Rated 5 out of 5 stars

Bet us Casino is the most satisfying online casino I ever played . The help and customer service is fast and very helpful. Thier amazing they helped me so much step by step and answered every question... See more

Company replied

Rated 3 out of 5 stars

​My overall experience with BetUS has been right down the middle. On the positive side, managing my bankroll is easy since they accept crypto—depositing with Litecoin is fast and lets you get straight... See more

Company replied

Rated 1 out of 5 stars

Sent me junk mail. I have never had any interaction with this site, I want nothing to do with them, I have no idea how they got my address, and they offer no way to stop the spam.

Company replied

Company details

  1. Online Casino or Bookmaker
  2. Bookmaker
  3. Casino
  4. Gambling Service
  5. Online Sports Betting Vendor

About BetUS Casino & Sportsbook

Written by the company

Bet-USlogo BetUS is one of the pioneers in the legal online sports betting industry and is licensed in Curacao. We provide a safe and secure place for sports wagering to more than 1 Million Clients. BetUS started in 1994 and has been in operation for more than 30 years. Our Mission is to provide recreational sports bettors with an unparalleled experience in which to indulge their passion for sports and sports wagering.

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3.8

Great

TrustScore 4 out of 5

4k reviews

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3.8

All reviews

(3,545)

387 reviews in the last 12 months

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Rated 5 out of 5 stars

Really fast and quick customer service…

Really fast and quick customer service with constant explanations on rules and regulations. In addition, bets are always graded instantly, and withdrawals and deposits are seamless.

12 June 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Alejandro,

Thank you for your kind words! We're delighted to hear that you've had a positive experience with our customer service, fast bet grading, and smooth deposit and withdrawal processes.

We appreciate your support and look forward to continuing to provide you with the service you expect.

Rated 1 out of 5 stars

THEY SAY I HAD NO MONEY IN MY ACCT IN…

THEY SAY I HAD NO MONEY IN MY ACCT IN 2022. WELL IN 2022 THEY GAVE ME A 20 DOLLAR BONUS. I BUILD THAT 20 DOLLARS BONUS INTO 1,006 AND WHEN I WENT TO WITHDRAW IT IN 2026 THEY SAID I COULD ONLY HAVE 100 DOLLARS OF IT. THEY SAID THEY TOLD ME THAT IN THE BEGINNING B.S !!THIS SITE SEEMS TO HAVE A PROBLEM GIVING FOLKS BACK THERE WINNINGS COME WITHDRAW TIME !!!! BEWARE !!!!!

10 May 2026
Unprompted review
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Reply from BetUS Casino & Sportsbook

Hello Ron,

We understand your disappointment and appreciate you sharing your concerns. Promotional bonuses are provided subject to specific terms and conditions, including maximum cashout limits, which are disclosed when the bonus is credited to an account.

We recognize that these terms can be frustrating when a bonus balance grows into a larger amount. If you have any questions regarding how your withdrawal was processed, please contact our support team, and we'll be happy to review the details with you.

Rated 1 out of 5 stars

THEY ARE LIARS

THEY ARE LIARS , THEY ARE RUDE , THEY ARE NOT EVEN IN THE TOP 100 SPORTSBOOK RATEINGS, GOOGLE THEM AND YOU WILL SEE FOR YOURSELF ,

8 June 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Fred,

We’re truly sorry to hear about your experience. We take feedback like yours very seriously and are committed to improving. If you’d like to discuss this further, please reach out to our support team so we can better understand and address your concerns. Thank you for your perspective.

Rated 5 out of 5 stars

All good

Have a great selection. Customer service always there if you need them. Fair honest and pay with out hassle in a timely reasonable fashion. 🙄

8 June 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Edward,

Thank you for your kind words! We’re thrilled to hear you had a smooth experience and found our customer service helpful. We really appreciate your support and look forward to continuing to provide you with an enjoyable gaming experience!

Rated 5 out of 5 stars

Bet us Casino is the most satisfying…

Bet us Casino is the most satisfying online casino I ever played . The help and customer service is fast and very helpful. Thier amazing they helped me so much step by step and answered every question I had . And they enjoyed doing it . I tryed other casinos on line and they always had a problem helping . . I recommend BetUS to everyone who wants a Vegas experience at home.

4 June 2026
Unprompted review
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Reply from BetUS Casino & Sportsbook

Hello Robert,

Thank you for your wonderful review and for sharing your experience with us. We're delighted to hear that our customer service team was able to provide the support and guidance you needed throughout your experience.

We truly appreciate your trust and are grateful to have you as part of our community. We look forward to continuing to provide you with an enjoyable gaming experience.

Rated 1 out of 5 stars

Biggest scam website ever

Biggest scam website ever, had a like 500$ rollover attached to my account even with a 0$ balance because they give free plays and then when I deposited it added it to that deposit rollover too, couldn’t withdraw and they won’t let you cancel rollover bonuses as they say they can’t see it on their website, wouldn’t let me withdraw, they won’t even let you close your account without calling in, they don’t let you withdraw, stay far away from this website

5 June 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Bryson,

Thank you for taking the time to share your feedback. We’re sorry to hear that you were dissatisfied with your experience.

We understand that situations involving account terms, promotional requirements, and withdrawals can be frustrating, and we appreciate the opportunity to hear your concerns. Our team is committed to maintaining a fair and transparent environment for all customers, with account activity and promotional offers operating in accordance with our Terms and Conditions.

If you would like us to review your specific situation further, we encourage you to contact our support team directly so we can look into the details of your account and address any outstanding questions.

Rated 5 out of 5 stars

Great site,easy money

28 May 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Fitzgerald,

Thank you for your kind words! We’re thrilled to hear you had a smooth experience. Your feedback motivates us to keep making things easier for our customers. We look forward to serving you again soon!

Rated 1 out of 5 stars

THIEVES AND LIARS

Absolute garbage online casino. They are scammers. They did not let me withdraw the 5000 dollars I won from my casino bonus. After I completed the 40X rollover which is insane then I proceeded to withdraw my winnings they said my winnings have another 40X rollover and when I asked them if they can provide me the rules and regulations stating casino bonus have 40X rollover twice they failed to provide me that information. I am currently disputing all my deposits from and I will not stop disputing all my transactions until they stop sending me voicemails. This online casino is very hideous, avoid it at all cost! They will call your family members and leave nasty remarks if you do not listen to their demands! They violate their own terms and conditions regarding privacy, so I will continue to claim fraud with all my transactions with them until they leave me alone.

28 May 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Mike, thank you for your feedback, please note that all bonuses and withdrawals are subject to our promotional terms and conditions, including rollover requirements that must be completed before funds become eligible for withdrawal. We take concerns regarding account activity, communication practices, and customer privacy very seriously. Our team would like the opportunity to review your case in detail and clarify any misunderstandings regarding the bonus rules and account status.

Rated 1 out of 5 stars

I won $2,000 they told me I had to play…

I won $2,000 they told me I had to play $105,000 just to withdraw $2,000 this site is a major scam do not put your money on them do not I'm telling you 100% I literally had to play the money that's was the only option I put 50 on there and got a 50 dollars bonus so I played the bonus money first and won like 3500..but you have to play 35×50 around 1700 just to get YOUR OWN 50..SO I HAD 2900 WHEN IT RELEASED THE FIRST TIME . ONCE THEY RELEASED IT THAT TOLD ME I HAVE TO PLAY $2900 35 TIME TO GET THE 2900 I WON 2900×35 IS 102000 I had to play 102000 est just to get 2900 who gotta spend $102000 just to get $2900

19 May 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Rayshaun, we’re sorry to hear about your frustration. Withdrawal requirements and bonus wagering terms are clearly outlined in our promotions and terms of service before participation. We understand that these conditions can sometimes be confusing, and we’d like the opportunity to review your account and clarify the situation.

Rated 1 out of 5 stars

My girlfriend won an insane amount of $…

My girlfriend won an insane amount of $ and tried to withdraw. They told her she had a rollover for a sport bet bonus even though it should have been zeroed out a long time before that. These thieves tricked her into believing she had to bet over 60k to withdraw any money!!! When she finally did go broke chasing a rollover that didn't exist they later admitted that she should have been able to cash out. Guess what their solution is to make it right??? $200 lmao. $200. As someone who uses a different site since we both can't have an account on betus I can tell you the other options are zero hassle cashouts no matter how much money it is. Beware if you play here.

Edit: these crooks told her the $200 has to be played over 30x with a max cash out of 1k!!! Talk about the worst scum on earth!!!!

14 May 2026
Unprompted review
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Reply from BetUS Casino & Sportsbook

Hello JB

We appreciate you sharing your girlfriend's experience regarding the withdrawal process and bonus terms. We are truly sorry to hear about the frustration this situation has caused. Please accept our apologies for the difficulties encountered.Our management team is already reviewing this matter internally to conduct a thorough audit of the account history, bonus counters, and previous communications to understand exactly what occurred.

Rated 1 out of 5 stars

Sports Book

Sports Book: when you win the cut off your access to the website. They did this to me twice. As soon as the game was gone the website came back on. I checked with artificial intelligence and they said they have sophisticated software themselves that tells when somebody is a successful winning too much.
So I don’t trust them anymore. And of course, when I tried to cash out that you began to process of jump through hoops. We will see how many hoops I have to jump through to get paid.

24 May 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Ray,

We’re sorry to hear that you feel this way, and we understand how frustrating this experience must have been.

We want to assure you that we do not restrict or target customers based on winnings or betting success. Our goal is to provide a fair, secure, and enjoyable experience for all players.

We also understand that withdrawal processes can sometimes feel inconvenient, but these checks are in place to protect both our customers and the integrity of the platform.

Customer trust and satisfaction are extremely important to us, and we appreciate you sharing your concerns. Our support team remains available to review your case and help ensure everything is resolved as smoothly as possible.

Rated 1 out of 5 stars

Screw this website

Screw this website. The dealer gets blackjack every other hand, regardless of what table you play. And anytime you happen to get a good hand they beat you by 1. crooks

24 May 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Andrew,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. We want to assure you that our platform operates fairly and in full compliance with industry standards and regulations.

Game outcomes are generated independently, and we understand that results can sometimes feel frustrating during gameplay. If you have any concerns regarding your account or experience, our support team is always available through the website and will be happy to assist further.

Rated 1 out of 5 stars

I was playing mystic wilds on a slot…

I was playing mystic wilds on a slot and the slot never gave me my winnings. I sent a secure message and got a response saying I’d get my balance adjusted and haven’t gotten it yet. 34441747. Ridiculous they acknowledged the mistake but won’t give me my money

22 May 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Christopher,

We understand your frustration and sincerely apologize for the inconvenience caused. After reviewing the matter, we can confirm the issue has been escalated with our game provider for further investigation.

Please allow us a little more time while we work with them to resolve this as quickly as possible. We appreciate your patience and understanding in the meantime.

Rated 5 out of 5 stars

Best out there

Good place, fixing my review to 5 stars, sometimes losing takes over emotions, anyways, you win or lose there but, if you win, quick and easy payout

21 May 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello,

Thank you for updating your review and for your honest feedback. We completely understand how emotions can run high when things don’t go your way, and we truly appreciate you giving us another chance.

We’re really glad to hear you’ve had a positive experience overall and that our payouts have been quick and easy for you. Your support means a lot to us, and we’ll keep working hard to provide the best experience possible.

Wishing you the best of luck moving forward, and thanks again for being part of our community!

Rated 1 out of 5 stars

I'm going to post a 1 star rating…

I'm going to post a 1 star rating everyday until I get my money..these people are thieves..they're crooks..cashed out 405 dollars and NEVER received my money..keep telling me wait 24 hours..then 48 hours..then 72 hours..NOTHING..they have no problem taking your money..they also have no problem not paying you when you actually win something..if I could give a negative rating I would..disgraceful and disgusting on their part..don't use this site!

19 May 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Christopher, we’re sorry to hear about your experience and understand your frustration regarding the delay with your withdrawal. We know how important timely payouts are, and we regret that this situation has caused you concern. In some cases, withdrawal processing times may be affected by verification checks or cryptocurrency network delays, but we understand that repeated waiting periods can be very upsetting. Please know that we take payout concerns seriously and would like the opportunity to review your case further.

Rated 1 out of 5 stars

Worst sportsbook ever they have a very…

Worst sportsbook ever they have a very very high bounce rollover and you would not be able to withdraw your money they will always make up something and will not let you withdraw and PLEASE DONT FALL FOR THE BOUNCE its the worest and fakest sportsbook

19 May 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Yasin, we’re sorry to hear that you were disappointed with your experience. We understand that bonus rollover requirements can sometimes feel frustrating, especially if expectations are unclear from the start. All bonus offers and wagering requirements are listed in our promotional terms so players can review them before claiming a promotion. Withdrawal requests are processed according to those terms and our verification procedures.

Rated 1 out of 5 stars

I'm so disgusted right now..I won 405…

I'm so disgusted right now..I won 405 dollars..cashed out using bitcoin..says paid..NEVER RECEIVED MY MONEY..they had no problem taking my money..the one time I win I don't even get paid..bunch of crooks..stay far away.

19 May 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Jennifer, we’re sorry to hear about your frustration and understand how upsetting this situation must feel. Please note that cryptocurrency transactions can sometimes experience delays due to blockchain processing times or wallet verification issues, even after a payment is marked as completed. Please contact our support team with your account details and transaction information so we can investigate this for you as quickly as possible.

Rated 2 out of 5 stars

I have not yet casted out of this…

I have not yet cashed
out of this Casino and I definitely have deposited thousands….. not very happy with this one. Stopped using it about six months ago. I don’t know anyone that’s cashed out of this Casino either.

1 December 2025
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Robert, thank you for sharing your experience. We’re sorry to hear that you left feeling disappointed. Please keep in mind that all of our casino games operate using a certified RNG (Random Number Generator), which ensures that game outcomes are completely random and fair for all players. While many players do complete withdrawals successfully, we recognize that every experience is personal, and we regret that yours did not leave you with confidence in our platform. Your feedback is important to us, and we’re always working to improve both our games and overall player experience.

Rated 3 out of 5 stars

We hope this review is helpful in your…

​My overall experience with BetUS has been right down the middle. On the positive side, managing my bankroll is easy since they accept crypto—depositing with Litecoin is fast and lets you get straight to playing. They have a decent enough selection of casino games to keep things interesting. The downside is that the withdrawal process can sometimes drag out longer than expected, and the site's interface feels a little dated compared to newer platforms. It gets the job done, but it doesn't blow me away

13 May 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Jamie,

We appreciate your positive feedback regarding our game library and the efficiency of our Litecoin and crypto deposit channels. We also take your constructive notes on withdrawal timelines and website navigation seriously. Our team is fully committed to upgrading the platform, and your insights help us target the exact areas that matter most to our players.

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