BetUS Casino & Sportsbook Reviews 

3,546
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Betus.com is the number one sports betting site in the nation! My account manager Toby Cruz is not only the best account manager but is considered a genuine great friend along the way! Lots of extra... See more

Company replied

Rated 1 out of 5 stars

BETUS REPLIES LIKE A CRIMINAL THATS BEEN CAUGHT RED HANDED..FACTS BETUS HAS BEEN SHOWN FACTUAL DOCUMENTS OF THEM BLATENLY KEEPING MONEY FROM WINNING CUSTOMER AND HOW DO THEY RESPOND? BY THANK ME FOR... See more

Rated 5 out of 5 stars

Bet us Casino is the most satisfying online casino I ever played . The help and customer service is fast and very helpful. Thier amazing they helped me so much step by step and answered every question... See more

Company replied

Rated 3 out of 5 stars

​My overall experience with BetUS has been right down the middle. On the positive side, managing my bankroll is easy since they accept crypto—depositing with Litecoin is fast and lets you get straight... See more

Company replied

Company details

  1. Online Casino or Bookmaker
  2. Bookmaker
  3. Casino
  4. Gambling Service
  5. Online Sports Betting Vendor

About BetUS Casino & Sportsbook

Written by the company

Bet-USlogo BetUS is one of the pioneers in the legal online sports betting industry and is licensed in Curacao. We provide a safe and secure place for sports wagering to more than 1 Million Clients. BetUS started in 1994 and has been in operation for more than 30 years. Our Mission is to provide recreational sports bettors with an unparalleled experience in which to indulge their passion for sports and sports wagering.

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3.8

Great

TrustScore 4 out of 5

4k reviews

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3.8

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(3,546)

387 reviews in the last 12 months

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Rated 1 out of 5 stars

Scammer?!

Hello, so I recently made a purchase with credit card which was declined, so I got temp credit till I pay off, I asked to pay crypto because I had. I paid in crypto. The 200$ I played with. Now there telling me to wait 72 hour and asking for so much ID and stuff I sent it All but I feel scammed and not safe I am scared they stole my money! Support keeps telling me misleading!

21 February 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Carmela, we’re sorry to hear about your concerns. The verification process can take time, especially with crypto payments, but we take your security seriously. If you’ve submitted the required documents, our team is reviewing them, and we'll get back to you as soon as possible.

Rated 1 out of 5 stars

Cheaters and theifs

I deposited $25 and have one a total of $458 I use some of the previous amount to bet on tennis to win a total of $2,600 Plus. Apparently they're saying I got a chip so that the max payout is $100 I would have to force it $358 Plus $2600 too withdrawal just the hundred that is not how it works I cleared the rollover both of them so my winnings all of them should be my winnings.

21 February 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Heather, we understand your frustration with the payout process, and we apologize for any confusion regarding the bonus terms and rollover requirements. Our goal is to ensure that all terms are clear, and we want you to have a fair and transparent experience.

Rated 1 out of 5 stars

Payouts ? nope it’s a scam

Good site for betting as long as you never want a payout. Big scam giving you bonuses with 30x rollovers and even when you can complete and win they find every way to scam you out of payouts!

20 February 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Scott, we're sorry to hear about your frustration with the bonus terms and payouts. We strive to be transparent with our terms and conditions, and we’re constantly working to improve the overall experience. If you’ve had issues with withdrawals or bonus requirements, please reach out to our support team, and we’ll be happy to assist you.

Rated 5 out of 5 stars

Good and they are fair

21 February 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Devon, thank you for your positive review! We’re glad to hear you had a great experience. We look forward to having you back soon!

Rated 1 out of 5 stars

There is a reason why the reviews keep…

There is a reason why the reviews keep dropping on betus used to be 4.9 stars then 4.7 now 4.2…. The customer service is terrible.

20 February 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Todd, thank you for your feedback. We’re sorry to hear about your dissatisfaction with our customer service. We take all reviews seriously and are working to improve our support to ensure a better experience for all our customers. If you'd like to discuss this further, please reach out to our support team.

Rated 3 out of 5 stars

I was playing the Baccarat game

I was playing the Baccarat game, and I was winning very well, and I was enjoying it. I have won over $15,000 in this game, but when I started losing out again, I was only able to withdraw $10,000, and I immediately used it to invest with Crop Mines. Now, I'm happy because I was able to make enough profits within ten days of investing with them.

20 February 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Thanks for sharing your feedback! We're happy to hear you had a great time playing Baccarat and were able to enjoy some wins. If you ever have any questions or need assistance, feel free to reach out!

Rated 1 out of 5 stars

Slots have terrible payouts, annoying phone calls

Slots have terrible payouts, gambled about 100-200 dollars total bets and never won more than a 9x.

The literal day after i lost all my deposit, i got a phone call from them asking me to deposit MORE.

I told them maybe after i get paid, and the guy literally started asking "not even $20 today? Just $20."

Terrible slots, terrible marketing, brutally annoying phone calls. I told them to stop calling me, and they said they will call me back in a few days 🤦‍♂️

20 February 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Nathan, thanks for your feedback, and we're sorry to hear about your experience. We understand your frustration with the payouts and the calls. Our goal is to provide a positive experience, and we’ll review our procedures to ensure this doesn’t happen again.

Rated 1 out of 5 stars

RUN!

DON'T PLAY at Betus Casino because when you start winning at the Baccarat game, management will shut down the game.

5 February 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Tony, We appreciate you taking the time to share your concerns. We’d like to clarify that the Baccarat tables referenced were temporarily taken offline as part of a scheduled system upgrade intended to improve overall performance and stability. The timing of maintenance or upgrades is never related to individual player activity or game results. All game outcomes remain independent and system-generated. The tables will be re-enabled once the upgrade process is complete. We’re committed to maintaining a fair and reliable gaming environment for all players.

Thank you for your understanding.

Rated 5 out of 5 stars
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Jimmy, Thank you for the great feedback! We’re glad to hear you’ve had an amazing experience. Our team works hard to deliver strong service and a smooth platform, so it’s always great to see that reflected. We appreciate you being part of the community.

Rated 2 out of 5 stars

I'm kind of aggravated with them they…

I'm kind of aggravated with them they send me a direct message straight through my gaming platform my account with them stating will give you $25 chip if you join us on telegram I did that I contacted them just like the mail says to do then I'm told that oh I don't qualify for that so why is it in my inbox why is it in my inbox I don't understand that's a problem that's false advertisement if you ask me that's my opinion I won't be dealing with them any longer

17 February 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Loretta, we’re really sorry for the confusion and frustration. It looks like the offer you received may have had specific requirements that weren’t clear. We’re reviewing our communications to avoid this in the future. If you’d like further clarification or assistance, please reach out to our support team.

Rated 4 out of 5 stars

The sportsbook is excellent

The sportsbook is excellent, and I made a successful withdrawal within 2 hours. (I only use crypto, it may be harder to withdraw another way). Friendly customer service.
Negative: casino graphics are not very good and the payouts are not real good (7 for a full house in dbl dbl bonus is low).

4 November 2025
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Jack, thanks for the feedback! We're thrilled you had a smooth withdrawal and enjoyed our sportsbook and customer service. We appreciate your thoughts on the casino graphics and payouts – we’re always working to improve and will take your input into account.

Rated 1 out of 5 stars

The bonuses are scams

I'd give 0 stars if I could I bought in for 2k and got a little under 4k in bonuses. I got up to 15k it told me I had completed my bonus took 10k away from me and left me with 5k telling me I had completed it. Shitty but hey atleast I had 5k. Went to with draw it and they canceled it telling me I had to complete another bonus playing through 198000$ in order to withdraw 5k. So even if I manged to get my account up to 280000$ I could only withdraw 5k. Complete scam

15 February 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Owen, we’re sorry to hear about your experience. Please note that the bonus terms and conditions outline specific requirements for withdrawals, and we understand how frustrating this can be. We’d like to help clarify this.

Rated 1 out of 5 stars

Horrible

Horrible. I won $225 from superbowl squares. I’ve called multiple times I get different answers multiple times. I can’t get a payout.

15 February 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Nicholas, we’re sorry to hear about your frustration. We understand how important it is to receive clear answers and timely payouts. We’d like to investigate the issue with your Super Bowl winnings and get this resolved as quickly as possible.

Rated 5 out of 5 stars

Really good experience with BetUS…

Really good experience with BetUS Casino and Sportsbook so far. The site is easy to use, and I like that both sports betting and casino games are in one place. Bonuses were solid, and everything was clearly explained. Deposits and withdrawals have been smooth for me. Overall, it’s been reliable and fun to use.

26 January 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Antonio, thank you for the great feedback! We’re thrilled to hear you’ve had a positive experience with our Casino and Sportsbook. We work hard to make the site user-friendly and ensure smooth transactions, so it’s awesome to know you’re enjoying it.

Rated 1 out of 5 stars

I wouldn’t recommend to anyone, please just pay attention if you do!

They do not stand up and do what they say there gonna do. They asked me to fill out a survey for a bonus so I did and now they’re saying I don’t meet the requirements for this bonus which I have the email
And there’s nothing on there about anything they’re saying you have to have.Not sure why I even care good luck winning any money there and don’t fall for those 100% bonus don’t you think it’s funny how you have to select one provider and play the whole bonus on there games and if you notice only the low rtp games are there. I will admit I thought they were good until I started playing at other casinos and I actually won at the other sites. I can show proof to where I’ve deposited over $20000.00 and haven’t withdrawn a dime because I’ve never won enough to
Withdraw and if you don’t have the exact card you used the first time they will not pay you. I’m sorry but in my opinion they are scammers doing legal off shore so they get away with it. Good luck to you all and try other sites you might be surprised you really can win at a few of them.

12 February 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Daniel, we’re really sorry to hear about your experience and understand your frustration. We take all feedback seriously and always strive for transparency in our bonus terms and conditions. If there’s been any confusion regarding the bonus requirements or withdrawals, we’d like to get to the bottom of it.

Rated 3 out of 5 stars

in my OPINION

in my OPINION, these are all rigged. They have you win a few times, get you hooked, and then it's just so funny to me how when you're gaining ground, their "dealers" miraculously come up with the perfect blackjack hand. Every. Single. Time. Don't waste your money unless you don't mind losing it all. Or, you can take it out in the back yard and do a number on it there. Same thing.

12 February 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello, we’re sorry to hear you feel this way, and we appreciate you sharing your thoughts. We take fairness and transparency very seriously, and all our games are regularly audited to ensure they operate fairly and according to industry standards.

Rated 4 out of 5 stars

Cool website

Cool website

11 February 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello James, thank you! We appreciate the support and are glad you’re enjoying the site

Rated 3 out of 5 stars

Not sure about sports book but…

Not sure about sports book but truthfully casino in horrible rtp 300 plays so far and like .40 to .50 a spin no bonuses at all and barely a line hit

9 February 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello Christopher, thanks for taking the time to leave your feedback. While game outcomes can vary greatly and are based on random number generators (RNG), we continuously monitor player feedback to improve the overall experience. We want to make sure everyone has fun and gets a fair chance.

Rated 1 out of 5 stars

Terrible customer service and very bad…

Terrible customer service and very bad practices.

8 February 2026
Unprompted review
BetUS Casino & Sportsbook logo

Reply from BetUS Casino & Sportsbook

Hello , we’re really sorry to hear about your experience. Customer service is a top priority for us, and we’d love to understand what happened

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