BetUS Casino & Sportsbook Reviews 

I was a consistent depositor about 2 years ago. I live in NY and lost access to crypto currency which is why I stopped depositing initially. Once I was able to find a way to buy crypto again I had every intention of depositing to BetUs again
But their arrogant unhelpful and lying support staff has drove me off AGAIN,!! This is the 4th time that I have thought about and was about to make a deposit until I realized that theses people will NEVER CHANGE! This time around I received a casino scratch card bonus for$25 in the mail. AND WAS ALSO CREDITED WITH A $25 FREE PLAY in my account. After finishing my scratch card bonus, I asked if maybe I would be able to covert my free play for sports into a casino chip. They agreed took my free play out of my account and never gave me a casino bonus. Their reason was ridiculous, they told me I already used it. No matter how many times I tried explaining to them that I had a free play and a scratch card bonus they didn't care. So because I asked for it to be converted into a casino bonus it cost me my $25 free play. They have documented times of when my free play was removed from my account and when I completed my scratch card bonus. The evidence speaks for itself, my free play for sports was removed after I had already completed the scratch card bonus.. THAT'S BECAUSE I ASKED FOR to convert my sportz free play into casino. That's when they removed my free play and said I would get a casino bonus. But now they change their whole story and want me to believe that I used up my free play credit. Then they closed my account when I called them out on their BULLCRAP. 4 times I have thought about coming back and depositing again, all 4 times they have done something grimy and dishonest like this. THERE WILL NOT BE A 5TH TIME. MY ACCOUNT CAN STAY CLOSED. SCREW YOU SCUMBAGS!!

I lost thousands of dollars on this site and finally got up 3000 and requested a payout (after I was able to get through all the rollovers).
They take my money in an instant and help you get money off credit cards and debit cards within minutes yet they say a wire takes 15 business days.

Ok, so I got through all the documents and requested 3000 to be wired to me at the beginning of of February.
The wire was approved by them on February 13th and today is march 11, and still no wire.
They say they are having. Issues with their provider. Honestly, I do not care about your issues. I could call right now and you’ll take 500 but 15 days for a wire and now you aren’t giving me my money.

I don’t want or understand crypto.
I want my money.

I will continue to write an update everyday until I get the mneh

Great gaming

I have enjoyed playing at BetUS for a few years. I was just mostly doing the NFL squares during football seasons but recently started playing their Poker Tournaments as well as some slots and video poker. Ran it up a little and did a btc withdrawal and had it within like an hour or so.

Great Job!!!!

i like the way i get paid so quickly and i have a great account manager

A payout was approved for $1800 on January 19,2026 for funds that I had won on their website. It is now March 5th and I have still not received the funds. I have given them all the required documents from the bank on 2 different occasions as proof that I have not yet received the money. I have gotten several different excuses. They're now claiming the wire transfers are experiencing delays. I was told that the payout would be wired within 15-18 business days beginning from January 19th, it has now been over 45 days. Their resolution was for me to cancel the payout and request payment in Bitcoin. That is not an option for me. When I deposited money in my BetUs account the money immediately went into the account, now its going on 2 months for me to receive a payout. I am not sure if this Company is incompetent or just a fraudulent business. I strongly recommend using another Website service. This has been the worst experience I've had with a Company ever. Update as of 3/11/26, I was told by BetUs that I would receive my payout by 3/10/26, this still has happened. I will update again when I am paid.

I was recommended BetUS as a trustworthy sportsbook for betting on E-Sports titles on r/Reddit. I had deposited 120 USD in BTC, and shortly after had a notification and an email asking if I wanted an exclusive 125% bonus for Sports or Casino. I was interested in Sports, and they only mentioned the limitations of 16x rollover with crypto, which I was fine with. Unfortunately, they didn't let me know that E-Sports titles were excluded to count towards the rollover, and the Free Play balance is ineligible for E-Sports. Although I'm aware that I should look through all the terms and conditions, it felt like the support didn't do their best to disclose all the limitations. I was unaware of any deposit bonuses until the popup on screen right after depositing. I'll likely just burn my deposited funds and Free Play balance on random things to lose it all just to deposit again, and it really sucks.

Say you’re one deposit away to get another bonus. Make the deposit then they say you are still one away. Stick clear of these BS tactics to get you to deposit.

This is the absolute worst book I’ve ever used. Do not use this mediocre site. If you deposit, you can’t withdraw for 72 hours. When you withdraw they take forever to pay you out. The odds and lines are terrible. They charge you a fee for depositing. I can go on and on and on. Can’t use free play on parlays. Account managers don’t do anything. It’s just an actual shit show. Screw this site. Do not use it.

This platform fraudulently OVERCHARGED my transactions by $20+. I sent them screenshots of my credit card statements and that wasn't good enough for them, because I used a virtual card. So the information mismatches my original payment method. So I filed chargebacks. You can close my account I don't CARE. If I get one more threatening or aggressive phone call from you I will be filing a report with the Curaçao Gaming Control Board. I mean that with every fiber of my being. I understand being overcharged a couple dollars for processing, but $20-30 of an overcharge is INSANE. I never had that happen to me with ANY online casino. And I gamble A LOT.

Support staff is so rude and aggressive. The worst I have ever dealt with. And I gamble ALL OVER THE INTERNET.

Call me one more time, and I will file a report with the GCB.

BetUS Sportsbook is the worst betting site I have ever experienced. I requested a withdrawal through bank transfer two months ago, and I still have not received my money. This is completely unacceptable and shows a serious lack of respect for customers.
Customer service has not been helpful at all. Every time I contact them, they just tell me to “wait” and that the money will arrive soon. I have been hearing the same response for two months with no solution.
I am not someone who usually writes negative reviews, but this situation has gone beyond all reasonable limits. No one is taking responsibility or helping to resolve the issue. I strongly recommend that others be very cautious before using this sportsbook.

I played on Betus via deposit as well as freeplay I fulfill the rollover requirements I utilized a virtual card to make the deposit I attempted to make a withdrawal but was blocked I provided proof of identification and an account statement I'm now being told that my statement needs to display my virtual card number I am confused by this request as I can only provide what I have access to and there's no possible solution that customer provides customer service is very poor not helpful at all.

I feel they need to come up with a better plan for payouts 1-2 BUSINESS DAYS kinda sucks when you hit jackpot on Friday!!!!! Ouch. But all in all they put up with my attitude 😬good customer service they all try very hard. Little about out to jamal to make it happen my man

Customer service. Theres always someone to talk to about your issues

I’ve been with them for a long time , all sudden they blocked and deleted my account for no reason. I called support they cannot help me unless I have my account #. I don’t remember my account #. It why closed my account when I asked for my loyalty complementary? And I’m a gold member btw weak ass support

The best time you can have while not feeling restricted on any provider from any platform and have the bezt of A1 customer service come try and u wont forget the 25 free play u get when sighing up

This casino has the potential to be the best one online but has 2 flaws. Withdrawals(Crypto)take 2 days every time I’ve done one and even (crypto)deposits take at least a half hour sometimes an hour to post. Every other casino I play completes withdrawals in under 10 minutes the majority of the time and deposits take less than a minute. I’m talking about once the transfer has been confirmed sent. But I’ll tell you what, they have the best game selection and I won on there several times. But who wants to wait two days to get paid. I really wish they could fix that. All the top casinos pay out immediately. This would be my favorite if they did too.

Stay away from BetUs. They kind of force you to use crypto deposits to avoid big fees, this is also so you have no way to get your money back, as getting your money out is a endless cycle of excuses and obstacles. They make withdrawal nearly impossible. My advice is to NOT use crypto for deposit.

Because u give us satisfaction game

BE CAREFUL THEY WILL TAKE YOUR MONEY AND IF YOU WIN THEY WILL CLOSE YOUR ACCOUNT AND DISAPPEAR!!