Bewley Homes Reviews 

313
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers had a great experience with this company. Customers frequently commend the staff, especially the sales and aftercare teams, for being exceptionally helpful, knowledgeable, and friendly, making the home-buying process smooth and stress-free. Many people appreciated the personal attention and support provided. Locations are often praised for being peaceful and well-designed, with some homes noted for their beautiful construction and quality finishes. However, some customers also noted issues with construction quality, citing poorly built homes and shoddy workmanship, alongside unresolved snagging. A small portion of people experienced dissatisfaction with customer service, mentioning poor communication, ignored inquiries, and slow problem resolution after the sale.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Reviewers highlight positive aspects of service, particularly praising the sales team for being helpful,... See more

Location

People report positive experiences with location, with many expressing satisfaction with developments like... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers expressing disappointment... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers reporting positive experiences with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Our experience with Bewley has been great and mostly due to the wonderful Aly in the Monarchs Grove sales team. His level of knowledge and attention to detail has been impressive, giving us reassuran... See more

Company replied

Rated 4 out of 5 stars

Bewley made the whole process of buying a new home very easy, from the initial viewing through to actually moving in. The personal attention their team afforded throughout the process was very much ap... See more

Company replied

Rated 5 out of 5 stars

My Daughter, Son in Law and Granddaughter have recently moved into their stunning new home on the Kings Water Development at Ashton Keynes. Their whole experience has been excellent to date. They... See more

Company replied

Rated 5 out of 5 stars

The whole process has been smooth from first viewing to fixing of small snags after completion. Would highly recommend. We were nervous about buying a new build due to horror stories you hear but we h... See more

Company replied


Company details

  1. Home Builder

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Welcome to Bewley Homes  


Contact info

4.1

Great

TrustScore 4 out of 5

313 reviews

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4.1

All reviews

(313)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

Our experience has been brilliant so…

Our experience has been brilliant so far, all our thanks to Aly at Monarch Grove for answering all of our (many) questions, and being so helpful throughout. When we had queries or wanted to make some last minute adjustments nothing was ever to much bother. Aly is a credit to Bewley for his fantastic customer service and we hope he gets recognition for his hard work. Sarah & Hayden

14 September 2025
Unprompted review
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Reply from Bewley Homes

Thank you so much for your wonderful feedback! We’re delighted to hear that your experience at Monarch's Grove has been so positive. Aly will be thrilled to know his support made such a difference and helped make the process enjoyable for you. We’re proud to have a team that truly goes the extra mile for our customers. Wishing you all the very best as you settle into your new home, and thank you again for choosing Bewley Homes.

Rated 5 out of 5 stars

Caroline & Roisin at willow fields

Caroline & Roisin at willow fields, have been so welcoming, respond so quickly and will do anything to help, can’t recommend them enough!

All the best Aaron & Leah

8 September 2025
Unprompted review
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Reply from Bewley Homes

Dear Aaron and Leah, thank you for your positive review about your experience at Willow Fields with Caroline and Roisin. They will be delighted that you are pleased with your Bewley experience. Please don't hesitate to get in touch if you have any further queries. Many thanks, Bewley Homes

Rated 5 out of 5 stars

The process was made easier by…

The process was made easier by considerate & helpful staff. Any small snags were dealt with promptly & in good humour, nothing was too much trouble. The house is well designed, light & airy with some good design features. We cannot fault it.

29 July 2025
Unprompted review
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Reply from Bewley Homes

Thank you for taking the time to give us your positive feedback! We really appreciate your kind words. We wish you a warm welcome and many happy memories in t your new home. Thank you again for choosing Bewley Homes.

Rated 1 out of 5 stars

We purchased an apartment from Bewley…

We purchased an apartment from Bewley Homes. It has been nothing but trouble from the start, when Bewley refused to complete the snagging list. Still finding things wrong that Bewley created due to shoddy workmanship!

5 December 2024
Unprompted review
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Reply from Bewley Homes

Good afternoon Sandra. We are sorry to hear that you have been experiencing problems. We would be delighted to discuss this with you further. Please could you send your contact details to sales@bewley.co.uk and we will contact you directly to discuss. We look forward to hearing from you.

Rated 5 out of 5 stars

Great service - highly recommend

So far, our experience with Bewley Homes at The Oaks at Willow Fields in Alfold has been brilliant. As first-time buyers, we’ve felt completely supported throughout the process. Roisin and Caroline have been incredibly friendly, helpful, and willing to go the extra mile to ensure we have everything we need – and always with a smile, making the process smooth and enjoyable. The level of service we’ve received really stands out compared to other developers we previously contacted. Thank you!

23 August 2025
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Reply from Bewley Homes

Thank you so much for your wonderful feedback! We’re delighted to hear that your experience at The Oaks at Willow Fields has been so positive, especially as first-time buyers. Roisin and Caroline will be thrilled to know their support made such a difference and helped make the process enjoyable for you. We’re proud to have a team that truly goes the extra mile for our customers. Wishing you all the very best as you settle into your new home, and thank you again for choosing Bewley Homes.

Rated 5 out of 5 stars

Excellent

Excellent, personable, friendly sales team who helped me in every step of the way purchasing my new home on my own.
Excellent site team making sure every part of the build of the house was top quality.
The location of King’s Water and attention to detail of house positions means that houses are not over looked, they are spaced into clusters so that it is easy to make friends and build communities.

13 August 2025
Unprompted review
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Reply from Bewley Homes

Thank you for taking the time to share such a lovely review. We’re so pleased to hear that both our sales and site teams were able to support you throughout your homebuying journey and ensure your new home met the highest standards. It’s wonderful to know you’re enjoying the thoughtful design and community feel at King’s Water – creating welcoming neighborhoods is something we truly value. We wish you every happiness in your new home and thank you again for choosing Bewley Homes.

Rated 5 out of 5 stars

Kings Water a beautiful site and fantastic sales advisor

What a wonderful experience we had when recently visiting the King’s Water sales office in Ashton Keynes, my partner and I are looking to downsize and went in on the off chance, and what a beautiful site! We were greeted by a remarkable young man called Clint who is apart of the sales team, he was visibly busy on our arrival as had a meeting taking place as well as the phone ringing in the background, however he still found time to give us a wonderful detailed overview of the site and show us the showhome which is a home of dreams! We had a look at a finished 3 bed which had been built, we had such a great experience, he was very polite, calm and explained the site so well, it was a refreshing approach to selling! Wonderful representation of the company and he deserves a pay rise! Site is stunning and the homes by the lakes will be special, we would highly recommend and will be back when the site advances further, we have our eye on a bungalow by the lakes.

4 August 2025
Unprompted review
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Reply from Bewley Homes

Thank you so much for sharing your wonderful experience at King’s Water. We’re delighted to hear that you were impressed with the development and that Clint made such a positive impact during your visit. His professionalism, knowledge, and welcoming approach truly reflect the values we strive for at Bewley Homes, and we’ll be sure to pass on your kind words to him. It’s fantastic to know you enjoyed exploring the homes and that you’re considering one of our bungalows by the lakes. We look forward to welcoming you back as the site progresses and helping you find the perfect new home.

Rated 5 out of 5 stars

I visited Bewley Homes’ new development…

I visited Bewley Homes’ new development at Alford in Surrey and was shown around by a lovely lady named Roshein. She was incredibly welcoming, knowledgeable and took the time to answer all my questions thoroughly. Roshein made the whole experience feel relaxed and informative, giving me a clear picture of what the development has to offer. The homes themselves are beautifully designed with great attention to detail. Overall, a fantastic visit – I left feeling very impressed. Thank you, Roshein, for such a warm and helpful introduction to the site!

2 August 2025
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Reply from Bewley Homes

Thank you for your wonderful feedback. We’re so pleased to hear that your visit to our Alfold development was such a positive experience. Roisin will be delighted to know that her warm welcome, knowledge, and support made such an impression. We’re also glad you enjoyed seeing the homes and the attention to detail that goes into each one. We truly appreciate your kind words and hope to welcome you back again soon.

Rated 4 out of 5 stars

Fantastic Sales team

Our experience with Bewley has been great and mostly due to the wonderful Aly in the Monarchs Grove sales team. His level of knowledge and attention to detail has been impressive, giving us reassurance that all requests/ extras have been delivered to perfection. Buying a new home is such a personal experience and you need individuals like Aly to help enjoy the process. Thank you for being amazing!

1 August 2025
Unprompted review
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Reply from Bewley Homes

Thank you for sharing your experience at Monarchs Grove. We’re delighted to hear that Aly has been such a great support throughout your homebuying journey. His knowledge, attention to detail, and commitment to ensuring every request is taken care of truly reflect the service we aim to provide. Buying a new home is indeed a very personal experience, and it’s wonderful to know Aly made it such an enjoyable one for you. We’ll be sure to pass on your kind words to him – thank you again for choosing Bewley Homes.

Rated 5 out of 5 stars

Willow Fields, Alfold

We had excellent experience with the sales team in Willow Fields, Alfold. Special thanks to Caroline who went above and beyond, provided us with excellent customer service, very kind and professional.

20 July 2025
Unprompted review
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Reply from Bewley Homes

We had excellent experience with the sales team in Willow Fields, Alfold. Special thanks to Caroline who went above and beyond, provided us with excellent customer service, very kind and professional.

Rated 5 out of 5 stars

Excellent sales team

So far our experience with Bewley Homes has been excellent - we were initially shown around properties by Roisin who was very friendly and knowledgeable. Whilst the sale has been progressing we have been supported throughout by Aly who has been simply excellent- keeping us updated on the build progress, calming our various anxieties and really stepping up to get the sale through to exchange. So far we've been extremely pleased with the service provided. (Monarch's Grove, Deepcut). We have now moved in and are delighted with our new home. Special praise goes to Rick (site manager) who has been excellent at helping us with sorting out any small issues we have encountered since moving in. He again has made the experience a very positive one. Thank you to all at Bewley.

24 July 2025
Unprompted review
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Reply from Bewley Homes

Thank you for sharing your experience at Monarch’s Grove. We’re delighted to hear that both Roisin and Aly have provided such excellent support, from your first visit through to exchange. It’s wonderful to know you’ve felt reassured and well looked after throughout the process.

Rated 5 out of 5 stars

Bewley Homes in Calne (Alexandra Gate)…

Bewley Homes in Calne (Alexandra Gate) have been exceptional. Even though our purchase of a property at this development wasn't successful the care, attention and transparency was incredible. Cherie-Anna and the team at this office truly go above and beyond. I want to thank them for all the time and effort they put into helping us. Hoping that maybe the development in Holt will be our next home.

24 July 2025
Unprompted review
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Reply from Bewley Homes

Thank you for your lovely feedback. We’re so pleased to hear that Cheri-Anne and the team at Alexandra Gate provided such caring and transparent support, even though this purchase didn’t go ahead. We truly appreciate your kind words and hope to welcome you to a Bewley home in Holt soon.

Rated 5 out of 5 stars

Quality build and great people to work with,

Start to completion Bewley @ Kings Water treated us a a valued customer and were with us every step of the way. Nothing was too much trouble for the sales team of Clint & Danielle. Polite, courteous and responsive offering outstanding service. Our sense is that Bewley Homes are a cut above most of the larger developers in all round service and build quality. On site Mark and Dave have been ever helpful in sorting snagging which of course is natural on a new build. We have no hesitation recommending Bewley Homes from our experience so far and there is back up once the house is finished with any issues.

8 June 2025
Unprompted review
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Reply from Bewley Homes

Thank you for taking the time to share your experience at King’s Water. We’re delighted to hear that Clint, Danielle, Mark, and Dave provided such excellent support from start to finish. It’s wonderful to know you felt valued throughout the process and appreciated the care and attention our team puts into both the service and the build quality. We truly appreciate your recommendation and wish you every happiness in your new home.

Rated 5 out of 5 stars

Bewley made the house buying process…

Bewley made the house buying process really smooth and easy for us as first time buyers. Great communication throughout the process and very quick to send people out to help us/ amend anything needed in the house.

16 March 2025
Unprompted review
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Reply from Bewley Homes

Thank you for your review Amy. We’re delighted to hear that your home-buying journey with Bewley was smooth and easy, especially as first-time buyers. Clear communication and quick support are at the heart of what we do, so it’s wonderful to know you felt well taken care of throughout the process. Wishing you all the best in your new home – if you need anything in the future, we’re always here to help!

Rated 5 out of 5 stars

Client support on a smooth off plan build.

What has made my experience brilliant so far, has been the direct support not only in driving through the exchange but selections process and now site visits including supply of photos on current progress on construction I.e. keeping the client updated.

19 April 2025
Unprompted review
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Reply from Bewley Homes

Thank you so much for your wonderful feedback! We’re delighted to hear that you’ve had such a positive experience with us so far. Providing clear updates, supporting the selections process, and offering site visits and progress photos are all part of making sure you feel informed and involved throughout the journey. It's great to know this has made a difference for you, and we’ll continue to be here to support you every step of the way as your new home takes shape!

Rated 5 out of 5 stars

Really helpful throughout the process…

Really helpful throughout the process of buying and settling into a new home The people involved really seem to care.

16 April 2025
Unprompted review
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Reply from Bewley Homes

Thank you for your kind words! We’re so pleased to hear that you found the process of buying and settling into your new home smooth and supported. It’s wonderful to know that the team’s care and dedication made a difference to your experience. Wishing you all the best as you continue to make your new home your own!

Rated 5 out of 5 stars

Great personal service from purchase to occupation

I am a civil engineer who recently purchased a home from Bewley Homes. Bewley Home's personal service from the sales team to after sales team has been exemplary and swift. Interactions with groundworkers to landscapers and electricians to building contractors has been a pleasure while construction around my plot finishes. Thank you for prioritising the client experience Bewley Homes.

24 March 2025
Unprompted review
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Reply from Bewley Homes

We really appreciate you taking the time to write this fantastic review, thank you.

Rated 5 out of 5 stars

Bewley home is a great property developer

Great company, excellent customer service and good quality and high end finish of their properties. Especially, Aly was truly helpful with all our queries.

Also, we believe that the design of Wilton park property project is great and lovely to live in this environment.

6 March 2025
Unprompted review
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Reply from Bewley Homes

We are so happy that you've settled in at Wilton Park and are as proud to live there as we are to deliver the beautiful homes there.

Rated 5 out of 5 stars

Great all round service

I have been in my home since 2023 and can say i have been pleased with the house itself and all of the support received after i moved in, the team have always been happy to help and offered to visit when needed if i have been unsure on defects however these have been in the main small items. All in all very pleased and felt looked after

4 March 2025
Unprompted review
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Reply from Bewley Homes

Thank you for your reivew, we are thrilled to hear that you've been so happy in your Bewley home.

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