Bewley Homes Reviews 

Bellmount - Faringdon

Comparing house prices, the site has probably added around 50-60k on top of current market under the umbrella of high spec (it isnt high spec, its a cheap house).

The site is beyond disorganised, communication with owners is poor and inadequate.

The experience of buying a house in this estate has been beyond unsatisfactory. The number of snags has been high, all work done with contractors, some of very poor quality and poor behaviours (ie i was around working I thought id try and see if i can pop in and do the work in your house - no appointment, no comms, could be anybody…)

Snags have not finished in 10 months, some havent been completed because they thought hiring solicitors to back us off is better than having a happy customer.

Overall, we remain unhappy with Bewley and would advise customers to avoid.

Nicole and Katy made the experience of buying my new home stress-free and very pleasant. Extremely friendly, helpful and professional at all times.

"From the moment we engaged with the Bewley team on the Kings Water open day, the genuine interest and commitment in meeting the personal aspirations of each and every client, was visible This was maintained throughout and nothing became too much trouble.

This represented our first move in thirty years and the investment the Bewley team made to ensure we felt 'special',and ensured that we remained properly informed at each and every stage, was significant. They expressed a real interest in making the whole process stress-free for the client. Given how important a house move is for everyone, personally this experience made Bewley's stand out in terms of exceptional customer care and on this basis, they are a rare find to be applauded.

Margaret and Peter Settle

I did not want a new build particularly but we had to move for work and we have been genuinely pleased with the experience. Gavin and Katie in the sales team, were brilliant very professional, supportive and helpful pre completion, and after sales with Site manager George has exceeded expectations, other than a few minor snags, house quality is very good, our structural engineer inspected mid way through build and all very much in order and well executed. Would recommend Bewley Homes, as they are in a different league to the large developers - Thanks to all in the Bewley team who built our new home!

We purchased a 4 bed detached house (£725k) on their Victory Fields development in Tongham in Sept 2022., Overall, the build quality and the quality of the internal finish is dreadful - since moving in we've reported 200+ snags, ranging from the serious to the cosmetic. They are great when you’re buying, but once you move in, their post sales and customer service is atrocious - unresponsive, evasive, defecting, dismissive, etc. We've been in the property for 20 months and we are still experiencing leak at the front of the house (this was reported in Dec 2022), a general drainage issue in the garden (reported when we moved in Sept 2022 and a serious pooling issue on the drive way. We would never purchase another house from Bewley Homes and I would recommend that you avoid them too.

Bewley have been great in every department. The sales team are very friendly and knowledgeable, and customer service very efficient in getting any snags rectified. The Bewley Bond is a brilliant idea.

Katy and Nicole in tandem with their sales manager have taken what was a very stressful, seemingly unending process of buying a new home into a short, relaxing and enjoyable process. We have felt incredibly valued throughout the process and have ended up with a beautiful home that we cannot wait to move into. No question and query is too much and the knowledge and understanding of both Katy and Nicole was fantastic. I would highly recommend.

The team at Bewley Homes Wilton Park have been amazing. From our first introduction, the team have been helpful, considerate and patient. They have gone over and beyond to support myself and my family and more recently with my mum who was selecting her new home. Their support has been invaluable.
The quality of the property builds and the care and attention that the team on site provide are second to none.
The Bewley experience has been excellent and I have no hesitation in recommending their knowledge and experience in this field.

I was helping my parents look for a new home and came across the King’s Water site is Ashton Keynes, Bewley was new to us and we didn’t no much about them, I was nervous as my parents haven’t moved in over 30 years, upon our first enquiry we met Clint who is the sales advisor for the site, he did an amazing job in giving us the most thorough overview of the site and talked us through the homes and how the process works, nothing was to much trouble, we felt cared for, we then had a site visit organised and were even given Bewley hard hats! The site is stunning, such history and beauty, Mark the site manager we thought was also brilliant and answered all our questions, unfortunately due to timescales a move to phase 1 just wouldn’t work however we are set on moving to Kings Water and will be looking at a plot in the next phase, we just wanted to pass our thanks to Clint for a great experience and he is a real asset to the Bewley team, can’t recommend enough.

The whole experience has been good, from the sales team to the site manager Karl nothing has been too much trouble , if any issues have been raised they have been dealt with straight away, and I would have no problems in recommending my friends towards living on the site, which comes across and a nice village .

I’d like to take this opportunity to express my genuine gratitude to Katy and Nicole (at Alfold) who were exemplary in their professionalism, courtesy, their insights and depth of knowledge. Above all they were both approachable and accommodating to myself and my wife. Whilst we didn’t buy at the Alfold area it did help us make a decision to stick with them for their upcoming development. Nicole was terrific when showing us round the show home and her knowledge was impressive. Spending time with her and not being rushed. Equally Katy’s attention to the process of buying a Bewley home helped make our decision all the more easy. They both had a personal, real world, humanistic touch when dealing with our queries. This positive experience with them both is the reason why my mind was made up to buy a Bewley home. Thankyou both so much for helping us pave a positive next step! S and V

We recently moved into our home on Bellmount View in Faringdon. The quality of the house is superb, we are really pleased to have made the decision to buy a Bewley home. The sales team- Danielle, Debbie and Steve were fabulous and made the purchase really easy.They go out of their way to provide outstanding customer care.
Sally and John

Bellmount View:

Amazing team at the sales office with Danielle, Debbie & Steve supporting us through quite a stressful move, and with us every step of the way to our beautiful new home; fantastic customer service with Gemma once we moved in. We will always be thankful for all their help and support

We absolutely love our new forever home
Debbie & Dave

Speedy & quick service. Anything i have needed help with Sasha has been very helpful & made sure it’s seen too right away. Thank you very much for always helping me

Bishops Gardens - Wickham
Moved into our Bewley Home in November and have no regrets - beautiful house, beautiful location. Have a great relationship with the sales team Gavin and Katie we dealt with most and have always had great service and some fun with them they were always happy to answer questions and let us go round the plot prior to moving in. Since moving in we have had some snags which is normal and we are very fortunate to have Rick as the site manager - Bewley should be so very proud of him - nothing is too much trouble and he goes above and beyond to make sure the owners are happy. All the contractors that we have come across in the snagging have always been friendly and tidy. I wouldn’t hesitate to recommend Bewley Homes they have a positive reputation for a reason they deserve it.

I recently purchased a property from Bewley Homes and they knocked my socks off with their customer care. They went above and beyond what I would expect from a property development company and what I have experienced in the past from other similar companies. I felt genuinely looked after and cared for. Never once did I feel at all pressurised to make a purchase and when I did decide to buy the property, their care didn’t stop there. I honestly can’t rate them highly enough. Thank you so much Bewley Homes.

Aly at Wilton Park, wow what a professional! His sales talk for about 1 hour, showing 2 houses. I don’t think he missed any information necessary for any buyer, to assist me, helping my son interested in Beaconsfield. All the marketing materials of a very high quality.Bewley be proud of Aly.

Thank you
Sheila Sawyer

We arrived at Bellmount View without an appointment but were still very warmly welcomed by the sales team. We asked to view the Show Homes and then were invited to return to the office if we would like any further information.
The homes looked well built and attractive, and the surrounding area is beautiful countryside.

After several visits and many questions, I finally chose the property I wanted, but I was told it wouldn’t be ready for several months, so during that period, my daughter and I came several times to view the progress of the house. The team were extremely helpful, warm and welcoming and never made us feel a nuisance. We were taken to view the building progress each time and any queries and concerns were answered satisfactorily.
I was constantly emailing the team with various questions and they would write back to reassure me with their answers.

There were a few ups and downs prior to moving in, but Bewley’s were very accommodating and helpful and were able to address the problems as each arose.

I have now been in the property almost a month and really love it. The interiors are of a high quality and the overall look, one of elegance.
The purchasing of a property is a major decision in one’s life and it was such a relief to have the advice and support of the sales team behind me, so very many thanks to them.

I am now in the process of dealing with ‘The Snagging List’ team, which is a somewhat slow and ongoing process, however any problems are gradually being addressed but it can be extremely frustrating when communication between the client and the team is somewhat lacking. I do understand that several homes are occupied during the same week or two of completion and consequently, we are all demanding to have any snagging problems rectified ASAP!
As a Customer Care Team, COMMUNICATION, should be
of the UPMOST IMPORTANCE and clients should be notified of any changes in time or dates when ‘snagging’ problems are due to be dealt with. One doesn’t expect be given an arrival time, of a workman, only to find no one turns up, or a workmen arrives and they are not even expected! The result is anger, frustration and resentment by the client, due to the fact that both their time has been wasted and there has also been a lack of thought and consideration by the team. One would hope that the client would be, all important, both pre and post purchase of their property.

However, I do realise that the Customer Care Team have to also rely on subcontractors to do their snagging jobs, and if something changes with those workers, and they can’t get to the job, the company don’t think to notify The Bewley Customer Care Team, so that they can let the client know of any delays or cancellations.

Perhaps this is an area Bewley’s
needs to address, in order to provide an efficient and satisfactory ‘post purchase’ service.

I would recommend Bewley Homes. They made the whole experience of buying a new home as stress-free as possible. Good communications, helpful and caring sales team and high quality, beautiful homes.

We’re 2 months in now and still utterly delighted with the property. The standard of workmanship and the level of quality from Bewley is outstanding. And the Customer is unbelievable - every little thing gets taken care of, nothing forgotten and everything done right away! Thank you Bewley!!