I ordered several mystery boxes. On their website that they wrote that I wouldn't get duplicates if I didn't order same themed boxes. I followed their instructions and ordered just one of each theme b... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I ordered several mystery boxes. On their website that they wrote that I wouldn't get duplicates if I didn't order same themed boxes. I followed their instructions and ordered just one of each theme b... See more
Company replied
I’ve shopped Beyond Polish for over two years, with excellent experiences and outcomes each time. Their products are fresh, their shipping is fast, and their products range from what’s newest... See more
I ordered by first order from Beyond Polish on April 19th and received it on the 28th. While shipping took a little longer, I would expect that during the Covid pandemic. I ordered the CND starter kit... See more
Just wanted to say this was my 1st order with your company and I was soooo impressed with my delivery! Lately everything has arrived banged up, late, or so delayed that I forgot what I ordered! My ord... See more
Since we launched in 2014, Beyond Polish has grown into a flourishing family business with a team of passionate and dedicated people. Our team is devoted to handpicking quality products, curating inspiring collections, and discovering brands you desire. We offer a wide variety of products from top names including OPI, CND, Essie, NYX Professional Makeup, and more.
4730 S. Fort Apache Rd. Suite 300, 89147, Las Vegas, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love the colors and the fact that it does not take long to dry, and being able to have an option on the same color (matte or glossy). I am happy I found this brand cause I also get a lot of compliments :)
Scam. They placed a sticker over another polish that looked completely different. Return address was not from a business at all, it was from a house.
I ordered a specific color which I’ve bought many times before from other places. Always getting a beautiful neon pink. However, I was sold the same Make You Blink Pink by Gelish from this seller. It clearly was not neon and not pink at all! It is Lavender! When I called to complain I was told colors vary online. Umm no they don’t. What you put in the bottle and sell for $18 varies. I was told they couldn’t help me and basically to suck up my purchase! Would not recommend.
I love the colors! The polishes are always nice and not old. Shipping is fast and packaged so there isn’t any damage.
A great place to get a variety of polish brands & nail related items. I love that they carry a lot of brands, it's a one stop shop. Items ship quickly & arrive safely, well packaged. Shopped here many times and always 100% pleased with the experience.
I had a small issue with receiving a lacquer instead of a gel polish, and the customer service department was able to fix my issue and send me a replacement within the week. Very pleased with the prices and the customer service. :)
Superior customer service and excellent pricing on hard-to-find nail polishes. I am so impressed with the selection, fast shipping and personalized emails thanking me for my business. I highly recommend Beyond Polish!
From the ordering process to the speedy delivery, it was a pleasure!
Good company to purchase from. Originally I purchased a nailpolish but it got lost in mail. They offered a store credit and when I used the stor ecredit to purchase another nailpolish, thet transaction went smooth and fast.
I’ve shopped Beyond Polish for over two years, with excellent experiences and outcomes each time.
Their products are fresh, their shipping is fast, and their products range from what’s newest and hottest, to what’s rarest, and hardest to find! Not to mention, very reasonable prices, and sales!!
When it comes to nail polish, I rarely get it from anywhere else, and I don’t see that changing!
I have ordered from Beyond polish several times and I have been satisfied with the entire experience. My shipments are timely, I receive quality products that are carefully packaged. I will forever be a Beyond Polish customer!
I have had great experiences with Beyond Polish! Customer service was quick to respond when needed. My order shipped very quickly. The bottles were packaged perfectly and safely. Zero complaints!
I placed an order a month ago. I received defective items. I reached out to the company Beyond Polish
and was promised a replacement and it would be sent right away. The next day I received an E-Mail with no response just a Gift Card with enough money on it to cover the defective item. Upon further investigation discovered the item was no longer in stock on their site and no clue as to when it would be in stock. I want to know why I wasn't refunded the full amount of my bill? Paying for just the defective item which is no longer available and leaving me to pay more Shipping Fees and Taxes when reordering if I get to reorder is just really bad business. I had $7.80 added to my bill the first time around. So, you can bet I'm not going to use the Gift Card, and I won't be shopping with you ever again!! YOU RIP PEOPLE OFF AND YOUR CUSTOMER SERVICE SUCKS!!

Reply from Beyond Polish
I have been pleased with the exceptional service! Always answered my questions and provided me with options but never needed the options. Great Company!
The gel mystery box was fun. It included 3 gel polishes, 2 matching DND nail lacquers, 40 OPI gel removal pads with attached foils and plastic nail swatches in sets of 10 for displaying your new nail colors on a chain.
First, their shipping is super fast. I think I got my order in like 2-4 days after I ordered it. Second, I noticed I accidently ordered two of the same product a day after I ordered and when I reached out to customer service, they responded in like 5 seconds and updated my order . Super attentive, kind, and amazing customer service! When I received my order, everything was bubbled wrapped and nothing was broken or spilled. All of the products were as advertised on the website. Since they have sale items, I am also able to try different gel polish brands. So, overall super impressed with their service, order delivery, and everything. I have already placed a second order and will be using their site frequently from here on out. :)
Purchased two sets of polish from them I want to exchange it but can’t get anybody to answer my email and there is no working phone number experience very bad right now

Reply from Beyond Polish
Best customer service (I’m shocked, really). Most importantly, I was able to order products I couldn’t find elsewhere (like CND). Shipping is prompt (USPS sometimes doesn’t update the tracking in a timely manner, don’t be fooled - BeyondPolish ships very quickly, and delivery is on time).
I forgot to add a discount code to a recent order and shot them an email. They issued a refund for the discount amount within 30 minutes! The order came promptly and was really well packaged. Really great customer service!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.