Bigfoot Beard Co Reviews 

426
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the quality of their products, especially for beard care. Customers frequently highlight how the products make their beards feel softer, look healthier, and smell amazing, often noting the effectiveness in taming hair and eliminating dryness. Many also appreciate the variety of scents, finding them pleasant and long-lasting without being overpowering, and commend the fast delivery and secure packaging. However, some reviewers were not happy with certain scents, describing them as disappointing or smelling artificial, and a few experienced issues with product effectiveness, such as oils causing itching or drying. Additionally, a small portion of people felt that communication regarding delivery times was non-existent, leading to unexpected delays.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the quality and effectiveness of... See more

Quality

People report positive experiences with quality, with many reviewers praising the products for making their... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick and fast delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Order arrived in a timely fashion, well presented box, small issue with my order and they rectified straight away which was great ! Everything smells good and im noticing a difference with my beard a... See more

Rated 5 out of 5 stars

I’ve been using this company for quite a long time now. Very satisfied with everything they produce. I have tried all less scents and never been disappointed with any. I don’t use any of the bea... See more

Rated 5 out of 5 stars

I have been using Bigfoot beard care items for the last 2 months now and love them. I have used many other products on line and also shops. But I have found them lacklustre, especially when som... See more

Rated 5 out of 5 stars

Great smelling products that have helped tame my beard and left it feeling softer and smoother. I’ve been using the oil, shampoo and fluff as directed and they’ve not only improved how my beard l... See more


Company details

  1. #29 of 68 best companies in Cosmetics Industry

Written by the company

Welcome to Bigfoot Beard Co, your premier destination for handcrafted, high quality beard care products. Proudly based in South Wales, we specialize in producing small-batch beard oils, balms, and grooming essentials that meet the highest standards of quality. Each product is carefully formulated to nourish and protect your beard, using only the finest natural ingredients.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

426 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.7

All reviews

(426)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My husband loves the fluff

My husband loves the fluff, wouldn’t order from anywhere else A+++++

27 September 2024
Bigfoot Beard Co logo

Reply from Bigfoot Beard Co

Hi Sarah, thank you so much for taking the time to leave a review. We're really pleased your husband is enjoying Bigfoot Beard Co's products.

Rated 5 out of 5 stars

Will always be first choice

Grew a handle bar mustache with a small beard coming off the chin a few years ago liked the products and decided to do something similar again and bigfoot beard company was the only choice

27 September 2024
Bigfoot Beard Co logo

Reply from Bigfoot Beard Co

Hi Wayne, thank you so much for taking the time to leave a review. We are thrilled you have chosen Bigfoot Beard Co as your beard care supplier.

Rated 3 out of 5 stars

The products I bought have been great

The products I bought have been great. The beard oils are good and leave my beard feeling soft. The shampoo I also good; however the pump system for the shampoo is inefficient and annoying. Why use a pump with a short nozzle? Why use a pump at all? I will not be buying the shampoo again while it has an annoying pump.

28 August 2024
Rated 5 out of 5 stars

Love the products

Love the products, this is definitely my go to brand for beard products. They feel and smell great

4 September 2024
Unprompted review
Bigfoot Beard Co logo

Reply from Bigfoot Beard Co

Hi Adam, thank you for taking the time to leave a review. We look forward to seeing what you order next. We are really pleased to see you are happy with your products

Rated 5 out of 5 stars

New to Bigfoot beard company

New to Bigfoot beard company.
I recently bought a full range of products from Bigfoot beard company after seeing them recommended on a Facebook group.
I bought the fruit salad range. All great products and definitely a fruity fragrance, that has been commented on by my family.

27 July 2024
Unprompted review
Bigfoot Beard Co logo

Reply from Bigfoot Beard Co

Thank you so much for this review. We love the fruit salad range and to see that others feel the same is brilliant.

Rated 1 out of 5 stars

Will not be ordering again

Will not be ordering again. I filled out the form for my delivery, I clicked pay and as soon as my order was confirmed I noted my google pay had changed my address from the one I put it, I immediately emailed the company/persons from both my email address to change the address to my actually address i got no response, I emailed the next day once again no response, I emailed again on the Monday twice and no response. My efforts to communicate and get what was meant to be part of a birthday present sent to the correct address was and still is ignored by the sellers.
As someone whom also owns a small business, this is not how you deal with customers, people work hard for their money and to spend it and never see what you ordered because of the lack of communication is absolutely disgusting!.
How I'm meant to get my items from over 200 miles away who knows.
I will be contacting my bank as all efforts to communicate with sellers was ignored and item was not received by me

27 July 2024
Unprompted review
Bigfoot Beard Co logo

Reply from Bigfoot Beard Co

Hi Kristera, we have had a few operational changes throughout July and i believe this is where your email has been been missed. Please accept my apologies. If you can drop us a direct message via Facebook or Instagram, i will pick this up and resolve the matter for you.

Kind regards,

Rhys

Rated 5 out of 5 stars

Does what it says on the tin.

These are great products that literally do what is on the tin. These are now my go to products to keep my beard in good condition.

24 June 2024
Bigfoot Beard Co logo

Reply from Bigfoot Beard Co

We are really pleased you're happy with your new, go too, beard care

Rated 5 out of 5 stars

Smells amazing

Smells amazing,my beard feels great really happy with the products I got. I got the shampoo,conditioner & beard oil in coconut & vanilla my wife loves the smell also great value

28 May 2024
Rated 2 out of 5 stars

No smell

Brought the beard balm which was more of a wax. Was meant to smell of invictus but had no smell at all just a waxy smell

24 April 2024
Rated 3 out of 5 stars

Products are quite good

Products are quite good, but not as good as I thought they would be for the prices. Shipping was awful as they use Royal Mail. And I sent an email regarding the order and never got a response?

28 March 2024

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