Easy ordering experience, pallet delivery was spot on with a 2 hour window and the delivery driver very helpful. The egg was very easy to put together and lighting for the first time was easy as well.... See more
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After taking delivery of my big green egg I can confirm that it is probably the most versatile piece of cooing equipment I’ve ever come across. All guides are extremely useful and cover all the top... See more
We recently bought a BGE from a local supplier, what swayed us was the CS feedback and warrantee. After purchasing the egg we ordered more accessories online. Gosh am I glad we made the decision we... See more
Fantastic cooking bit of kit, it cooks everything so well, the charcoal and accessories are of a high quality also. I have been barbecuing for years and am a trained chef and this green egg has elevat... See more
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Company details
- #9 of 15 best companies in BBQ Area
- #5 of 6 best companies in Grill
- #3 of 3 best companies in Barbecue area
- #21 of 35 best companies in Barbecue Shop
About Big Green Egg UK
Written by the company
THE ORIGINAL.
THE BEST.
SINCE 1974.
SHARING EXPERIENCES FOR 50 YEARS.
Big Green Egg is more than 50 years old, and it’s our expectation that the EGGs we sell today will still be turning out flavour-packed food in 50 years’ time. The materials we use are premium quality, including NASA-grade ceramics. The engineering is second to none. That’s why we have the confidence to offer a lifetime warranty, and it’s why we hold such store in our customer service. Rather than a one-time purchase, we want our customers to think of their EGG as an investment – one that will keep paying them back in fantastic food and unforgettable experiences for decades to come.
OUR EGG RANGE
EXPLORE
EXPLORE ACCESSORIES
EXPLORE CHARCOAL
JOIN THE CLUB
Lifetime Warranty
A lifetime with the EGG
We were the first ceramic grill maker in the world to stand behind our products by offering a Limited Lifetime Warranty – something we've done for over 50 years.
Today, each Big Green Egg is inspected and certified to be the highest quality product of its kind, and we continue to offer best-in-class customer service and warranty support to our customers.
Contact info
United Kingdom
- 01962 793800
- info@biggreenegg.co.uk
- www.biggreenegg.co.uk
4.7
Excellent
2k reviews
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If only every interaction with a…
If only every interaction with a company could be like this. Sal and Alex visited me today to service my Egg. They kept me updated on arrival time from the outset and were extremely professional, competent and very helpful. They went out of their way to assist me with obtaining a warranty repair for my Egg also which they organised with the company there and then. The other Alfresco Concepts staff have been equally as good and I would not hesitate to recommend them as your Egg supplier and maintenance team.
8 April 2026
Unprompted review
Free postage recommendation
I brought a brisket slicer for my husbands birthday costing £40. Delivery was £10 but free for spending over £50, so I added some hot sauce to my order. Delivery was quick and items were packaged well.
30 March 2026
Great product
Great product. Great service. White glove team obviously love their job and explained everything to me with contagious enthusiasm.
16 March 2026
I’ve just bought a Large Green Egg and…
I’ve just bought a Large Green Egg and I’ve purchased a few accessories from the guys at BGE. From order to delivery it’s been great. My first three cooks have gone really well and I can’t wait for some better weather to try lots more recipes.
My son-in-law a a BGE and we’ve cooked our Christmas turkey on for the last four years - it’s been fantastic!!
Not that I have my own I’m looking to do so much more and I know that the guys at BGE will help me on the way. Thanks for all your help and your great service it really does make a big difference!
13 March 2026
The BGE is a very different and…
The BGE is a very different and interesting way of cooking lots of different foods. Flavours are excellent. Need to follow the start up instructions, but once you are familiar very straightforward.
Ordering from BGE for accessories quick and easy.
27 March 2026
From ordering to delivery the service…
From ordering to delivery the service was excellent. Quick and satisfactory answers to my queries and a timely and friendly delivery service with the driver going "the extra few yards" to make my life much easier.
13 March 2026
May use AI-assist with repliesRead more
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One box had been damaged and bag of…
One box had been damaged and bag of charcoal torn open inside box. Complete mess,box had just been taped up to keep charcoal in.
27 March 2026
Reply from Big Green Egg UK
Hello Tony,
Thanks for taking the time to leave us a review.
We're sorry to hear that part of your order arrived damaged, this is certainly not something we would ever expect.
We will work to get this resolved for you ASAP and a member of our team will be in touch with you today to discuss this further.
Best wishes,
Big Green Egg Customer Service Team
Always great service
Always great service, easy to use and kept updated throughout until delivery.
11 March 2026
Egg is now 10 years old
Egg is now 10 years old. Still looks like new and any replacement parts are of good quality.
23 March 2026
Very knowledgeable about their products…
Very knowledgeable about their products and they were very happy to spend time to explain and resolve my inexperience with the GreenEgg
20 March 2026
Quality BBQ built to last
After seversl other brands conceded to purchase the EGG over quality, accesories, and robustness that has given very good service over the years that has paid back the cost in controlled cooking for a basic cook in bucket loads all year round.
20 March 2026
Brilliant company who respond quickly…
Brilliant company who respond quickly and efficiently to any issue.
16 March 2026
I lLOVE my egg..
I lLOVE my egg... Using it and always learning new things. Ordering accessories and delivery's are alwasy timely as well. I Just wish the pricing on the accessories was more reasonable and that the website was more user friendly for members..
18 March 2026
I love my Big Green Egg
I love my Big Green Egg. Everything I cook on it is far better than when I used to have an 'ordinary' BBQ. I've had it 10 years now and always had great customer service from BGE.
23 March 2026
Unprompted review
Free delivery and good price
16 March 2026
Straightforward process to order and…
Straightforward process to order and very prompt delivery as indicated
24 February 2026
I had my egg serviced
I had my egg serviced , the team were excellent and nothing was too much trouble !
5 March 2026
Excellent service
We ordered online and contacted customer service regarding the delivery, we received excellent service throughout and are very happy with our egg!
19 February 2026
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