BIGO LIVE Reviews 

1,014
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Evaluating 100 reviews, most reviewers were unhappy with their experience overall. Many people were dissatisfied with the app's functionality and management, citing issues like glitches and freezing. There were widespread complaints regarding staff conduct, with some experiencing inappropriate behavior, unfair account actions, or a lack of moderation. A significant number of users reported issues with virtual currency or money, especially when playing games, with claims of unfair outcomes and missing diamonds. However, some customers also found the app a good tool for connecting with others globally and building a sense of community. Reviewers appreciated the opportunity to interact with a diverse range of individuals and enjoy genuine, unpolished content. Conversely, a small portion of people felt that the platform allowed inappropriate content, raising concerns about content suitability.

What people talk about most

Application

Reviewers mention significant dissatisfaction with the app, with many describing it as unhelpful and useless,... See more

Social media

Consumers find social media to be ambiguous, with some reviewers praising platforms like Bigo Live for... See more

Product

Clients share ambiguous opinions on the product, with some reviewers expressing significant dissatisfaction,... See more

User experience

Customers consistently note ambiguous experiences with user experience, with some finding the app... See more

Staff

Reviewers highlight negative aspects of staff, with many reporting that hosts are often abusive, kick users... See more

Reviews shaping this summary

Rated 3 out of 5 stars

An international communication tool for live streaming that allows users around the world to interact in real time and enjoy a wide variety of genres.

Company replied

Rated 3 out of 5 stars

We as this website generation now we need to do better we need to get rid of the AI off the app we need to change our platform and make it more better for people and for our fans and make it more bett... See more

Company replied

Rated 1 out of 5 stars

They have stolen from my bank account not once but 3 times over £300 taken . This app had made me dislike other foreigners Asians. They still won’t allow me to win on yummy they steal all my diamonds... See more

Company replied

Rated 1 out of 5 stars

Just been on BIGO app playing their game and spent over £30 I did not win 1 diamond back and I recorded it all. Just shows you its owners are cheating paedophiles and this app should be boycotted

Company replied


Company details

Information provided by various external sources

Bigo Live allows you to live-stream your favorite moments, and make friends from all around the world. We enable people to showcase their talent, discover, and stay connected in a positive, healthy, and creative way.


Contact info

2.2

Poor

TrustScore 2 out of 5

1k reviews

5-star
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1-star

No recent history of asking for reviews

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Replied to 83% of negative reviews

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2.2

All reviews

(1,014)

176 reviews in the last 12 months

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Rated 1 out of 5 stars

Very Disappointing – No Transparency or Help”

My account (ID: star3pink) was hit with a 10-year ban for an alleged “underage” violation, even after I submitted valid ID proving I am not underage.

Customer support keeps denying my appeal with generic responses and refuses to explain what I supposedly did, when it happened, or what evidence was found in their investigation.

It’s unfair how consumers are treated being banned without any real explanation is not okay. Saying “underage” without giving details about the incident is unacceptable, especially when proof of age has been provided.

This needs a proper review and transparency.
-BIGO ID (Star3Pink)

19 March 2026
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Hi, your account (Star3Pink) was restricted due to speech harmful to minors. After a review, your account is now fully restored. We apologize for any inconvenience caused.

Rated 1 out of 5 stars

What a shit app they have stolen around…

What a shit app they have stolen around £500+ from my account and diamonds. They don’t play fair and they use 10 years old girls nearly naked suggesting rude comments. I urge you BOYCOTT THIS APP

21 February 2026
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We take these allegations very seriously. Bigo Live has a strict zero-tolerance policy for underage users and inappropriate content. Please contact us immediately at feedback@bigo.tv with your Bigo ID and payment details so we can investigate the unauthorized charges and ban any violating accounts.

Rated 1 out of 5 stars

BIGO ignores harassment cases

BIGO ignores harassment cases. My agency manager threatened me and they won't release me."despite adding me up without my consent And the agency still blocked me and still wants to get commission from me when l stream and get gifted with beans

17 February 2026
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Your safety and well-being as a broadcaster are our top priorities. Unauthorized agency additions and threats completely violate our policies. Please email feedback@bigo.tv with your BIGO ID and screenshots of the conversations. Our team will review your case urgently to protect your account and earnings.

Rated 1 out of 5 stars

Be very careful this aperture information be leaked be very careful

So now I've been brought here this application if you're address is on someone's actual profile it's very hard to get taken down it's very hard to get in contact with anybody because nobody answers a phone I'm over it my personal information has been spread on this app and they're allowing it over reported it on the app and by email both times I've been responded to saying that it would be taken seriously but here it is still up there this is not right this is illegal

10 February 2026
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We sincerely apologize for this distressing experience. Protecting your privacy is our top priority, and doxxing is strictly prohibited. We need to escalate this immediately. Please email feedback@bigo.tv with the subject "URGENT: Privacy Leak" and the offending profile ID. Our specialized safety team will remove the content ASAP.

Rated 1 out of 5 stars

BIGO are a rip off and thieves

They have stolen from my bank account not once but 3 times over £300 taken . This app had made me dislike other foreigners Asians. They still won’t allow me to win on yummy they steal all my diamonds at least 24000 and when I complain they just block my account. They also have children aged under 12 years old nearly naked and suggesting rude sexual positions. Paedophile I want my diamonds and money back

24 January 2026
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We are alarmed by your report regarding unauthorized charges and safety. Please email feedback@bigo.tv with proof of payment for an immediate review. However, we must remind you that Bigo Live does not tolerate hate speech or racism against any nationality. We maintain a safe environment for everyone. Please use our official channels to report safety violations rather than attacking other users.

Rated 2 out of 5 stars

Toxic misleading app

I was on bigo live talking to some women and when I was talking to the woman on live stream she kicked me out the live stream for no reason by her administrator and I am not been funny I will be not going on the website anymore because there is too many administrators run the live stream is it ai or real people who are the administrators on bigo live and another thing I don’t like the app because it is run by Chinese spy’s

17 January 2026
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Hello, we regret your frustration. Being kicked is usually a decision made by the Host's personal moderators, not Bigo official staff or AI. We empower hosts to manage their own communities. Additionally, we take user security very seriously and comply with international standards to protect your data. We hope you'll give us another chance to show you the positive side of Bigo.

Rated 1 out of 5 stars

I recently joined the app bigo live and…

I recently joined the app bigo live and let me tell you its near impossible to talk to a girl one on one without she being live i think its an app that just want other guys to compete with each other.

10 January 2026
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Hello! We’re sorry for any frustration. BIGO LIVE is designed for group interaction and broadcasting, but private 1-on-1 video chats are possible with friends you follow. We encourage you to connect with streamers in their live rooms first to build friendships! We are constantly working to balance our social features for everyone. Thanks for giving us a try.

Rated 1 out of 5 stars

Why I cannot stand bigot live . Should be called bigot live

BIGO live has frozen my account which contained 1700 diamonds. Account was only frozen after 1700 diamonds had been bought and paid for with cash. Most BIGO live video rooms are a farce. I have been booted from most BIGO live video room after being repeatedly baited to join the video room and without even having said one word to the video room live audience. Most video rooms consist of drugged out looking people screaming over each other.

10 January 2026
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Hi Matthew, we are very sorry for this experience. Please email feedback@bigo.tv with your Bigo ID and payment receipts immediately so we can investigate your frozen account and 1700 diamonds. We strictly prohibit 'drugged' behavior or bullying in rooms. Please report such users via the in-app function so we can ban them. We want to help resolve this for you.

Rated 5 out of 5 stars

Bigo is an amazing app

Bigo is an amazing app! I've been using this app on and off for 7 years ! it's a great way to meet new people and also match with them (if you want to of course 😉) it's a great way to disconnect from the real world, and do what you like the most, interact with people, and sing along to music! I have a lot of connections from this app alone ! also beware of bots, if it seems to good to be true, thats because it is, don't fall for it! great app so far.

1 January 2026
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Wow, 7 years! 🥳 Thank you for being such a loyal part of our family, Zoe. We're overjoyed to hear that BIGO LIVE has helped you disconnect, sing, and make meaningful friendships. It’s users like you who make this community so special! We appreciate your vigilance about bots—our safety team works 24/7 to remove them. Here's to many more years of music and connection!

Rated 1 out of 5 stars

I've tried my best on Bigo

I've tried my best on Bigo. But it's tricky. Don't buy the diamonds. Some people have been charged more. Some how. I watch people. Some just stare at the camera. Or not doing anything. Some do a good broadcast. But don't buy anything.

19 December 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Hi Christopher, we're sorry your experience felt tricky. Bigo Live maintains transparent pricing, and overcharges are not standard. If you suspect an error, please contact feedback@bigo.tv so we can investigate. We are also constantly working to improve content quality by encouraging talented broadcasters. Give us another chance!

Rated 1 out of 5 stars

Innappropriate content

Again moette goddess was half naked on a bed. @BIGO allowed her inappropriate behavior although many people were reporting her. Do not download this app. It’s disgusting.

19 December 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Dear Sequoa, we are sorry you encountered such content. It violates our Community Guidelines. While our AI and teams work 24/7, sometimes violations slip through briefly. Your specific report helps us act faster. We are investigating the user "moette goddess" right now to ensure a clean environment.

Rated 5 out of 5 stars

This app is my escape from the constant…

This app is my escape from the constant doom and gloom of the news. It's just people, being people. The audio can be a bit hit-or-miss in the multi-guest rooms, someone's always got a dodgy mic, but that's part of the charm, I suppose. It's unpolished and real.

30 November 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We love being your happy escape! It’s awesome that you embrace the raw, authentic vibe of our community—'unpolished and real' is exactly what we aim for. As for the audio quirks, while we work on tech improvements, we agree they do add a bit of unique character!

Rated 1 out of 5 stars

Bigo Live allows their hosts to sexually harrass other hosts

I am writing this review to address an issue that has been repeatedly reported, continuously overlooked, and deeply concerning for many users on the BIGO Live platform. The situation involves a host who goes by the name MoetGoddess, whose behavior has created a hostile, uncomfortable, and unsafe environment for numerous BIGO hosts. For an app that claims to prioritize user safety, fairness, and professionalism, the lack of response from BIGO’s administrative team is extremely disappointing.

Over an extended period of time, multiple hosts have reported feeling harassed, stalked, or targeted by this individual. Several creators have described inappropriate interactions, boundary-crossing behavior, and persistent unwanted attention that has made them feel uncomfortable on the app. What makes this situation even worse is that many of these concerns were formally reported to BIGO, only to be dismissed, ignored, or minimized. The expectation from hosts is that BIGO, as a global platform, would act promptly when users’ personal safety and comfort are compromised. Instead, many of us have witnessed a pattern of inaction that raises questions about how seriously the platform takes safety complaints.

What is most disturbing is that some affected hosts have publicly stated that they are now considering seeking restraining orders because of the repeated incidents and the lack of intervention from BIGO headquarters. When creators feel the need to take legal measures outside the app just to protect themselves, it is a clear sign that something within BIGO’s moderation and enforcement systems is failing. No content creator should have to fear another user, nor should they be forced to choose between their personal safety and their ability to earn income through streaming.

Equally troubling is the apparent lack of accountability from the host’s agent and administrators. Despite numerous reports, concerns, and complaints, MoetGoddess has been allowed to continue her behavior with no visible consequences. Many users feel that the app selectively enforces rules, protecting certain hosts while disregarding the well-being of others. This not only damages trust in the platform but also discourages new creators from participating or investing their time and energy into BIGO.

BIGO Live is a major platform with millions of users, and with that level of influence comes a responsibility to keep the community safe. Ignoring repeated warnings and allowing ongoing misconduct to continue unchecked is not only unprofessional — it is dangerous. Users deserve transparency, fair rule enforcement, and a moderation team that responds seriously to reports involving harassment or safety concerns.

In its current state, BIGO Live is failing its creators by allowing problematic behavior to continue without action. Until the platform takes safety complaints seriously, investigates thoroughly, and enforces consequences consistently, many hosts will remain unprotected and unheard. As a long-time user who has watched this issue escalate, I can no longer recommend BIGO Live as a safe or professionally managed environment.

12 August 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We take allegations of harassment and user safety extremely seriously. Bigo Live has a strict zero-tolerance policy for the misconduct described. Please contact us immediately at feedback@bigo.tv with specific details so our Trust & Safety team can conduct a priority investigation into this user and the reported incidents.

Rated 1 out of 5 stars

DONT GO ON THAT APP THEY DONT TALK …

DONT GO ON THAT APP THEY DONT TALK THEY BULLING ASK SEE YOUR HOUSE THEY WILL HARSS U SCREENSHOOT EVERYTHING THEY WILL COME AS VISTER AND STALK SO CAN REC U THEY NEVER SPECK THEY TRY USE U THEY WILL TRY FOLLOW THEY WANT SEE YOUR KIDS SO CAN REC IT THEY WILL CALL CPS IF U HAVE KIDS NOT SAFE APP FOR YOUR FAMLEY DONT GO ON THAT APP KEEP YOUR FAMLEY OFF THE APP THEY ARE VERY MESSY DREW BABY ONES THEM

8 December 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We are deeply alarmed by your report. The safety of you and your family is our top priority. We strictly prohibit harassment, stalking, and threats involving children. Please immediately send screenshots and the User IDs involved to feedback@bigo.tv so our Safety Team can investigate and ban these individuals.

Rated 5 out of 5 stars

The amount of talent on BIGO is…

The amount of talent on BIGO is actually insane. You gotta sift through some stuff, yeah, but then you'll stumble upon someone with the voice of an angel just singing in their bedroom. You can request a song and they will actually sing it for you! It feels so much more real and connected than just watching some polished performance on YouTube. It's my go-to for just chilling out at the end of the day.

2 December 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Thanks for the amazing love! We’re thrilled you’ve discovered those 'hidden gems' in our community. Connecting you with authentic talent and real interactions is exactly what we strive for. We hope you continue to find more angelic voices and enjoy your chill time with us!

Rated 5 out of 5 stars

Great experience at Big O Tires at in Castle Pines.

I've gone to Big O Tires at Castle Pines, CO for decades. Visits for tires, service jobs, etc., have been quick, and employees courteous and respectful. The latter was especially true working with Dennis during my most recent visit. He was very sociable, and I enjoyed discussing various topics which had nothing to do with auto-services. My interaction with Dennis easily convinces me to return to this store and hopefully him.

2 December 2025
Unprompted review
Rated 1 out of 5 stars

Terrible app full of fake accounts…

Terrible app full of fake accounts scammers

27 November 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We apologize for the bad experience. We are actively fighting against fake accounts and scammers with 24/7 monitoring systems. If you encounter suspicious profiles, please use the in-app 'Report' feature or contact feedback@bigo.tv immediately. Your reports help us clean up the community faster!

Rated 4 out of 5 stars

Yeah

Yeah, nah, it's pretty decent. Good way to kill a bit of time and see what people are up to. Haeps of variety in the streams, which is cool. You get the odd dodgy profile trying to message you, but they're easy enough to block. Overall, a solid app.

21 August 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Thanks for the feedback! We're glad you reckon BIGO LIVE is a solid app for killing time and enjoying the heaps of variety in streams. Regarding those "dodgy" profiles, you're doing exactly the right thing—blocking and reporting them helps us keep the platform clean. We are constantly improving our security measures to minimize them. Cheers!

Rated 3 out of 5 stars

We as this website generation now we…

We as this website generation now we need to do better we need to get rid of the AI off the app we need to change our platform and make it more better for people and for our fans and make it more better for the people who coming on the app we have the morning crew the late night crew the evening crew the early afternoon crew and the early morning crew people around the world who be coming on this app I understand that you trying to make sure nobody don't smoke or drink in the camera but they can listen to music they can talk and associate with a friend's and family on the app or off the app they can't have their kids in the camera if they have to if they want to they can dance in the camera if they want to they can't listen to music if they want to your AI is controlling this website and for me being the manager for this app in the US we need and you need to make this app better it's a lot of drama fussing cussing acting a fool every single day people go to panels people get kicked out out of panels we need to do better people fussing and cussing their family acting a pair of fool we need to do better starting in November after the holiday this app will change

14 November 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

Thank you for your detailed feedback and passion for the community. We strive to balance user freedom with necessary safety measures to maintain a positive environment for all time zones. We take your concerns about content moderation and the platform atmosphere seriously. Please share your specific suggestions at feedback@bigo.tv so we can work together to improve the experience for everyone.

Rated 5 out of 5 stars

Aus is a bloody huge country

Aus is a bloody huge country, and living a bit regional can be isolating. BIGO's been great for that. Yeah, my internet can be a bit dodgy so the stream quality isn't always perfect. Being able to just jump on and chat with someone in Melbourne or Perth in real-time is unreal. It makes the country feel a whole lot smaller and more connected. True blue lifesaver.

12 September 2025
Unprompted review
BIGO LIVE logo

Reply from BIGO LIVE

We are thrilled to be your "lifesaver" in connecting with friends across Australia! Bridging distances and overcoming isolation is at the heart of our mission. It is wonderful to hear that despite the "dodgy" internet, BIGO LIVE makes the country feel smaller for you. Thank you for the "true blue" support and for being part of our community!

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