It was so easy sorting out my C2W bike. Once logged in and set up with an account, communications were clear and only when required. Voucher came through as soon as my employer had set up payment so v... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great way to buy a bike! The Bike 2 Work Scheme does slow the ordering process down a little, but if you're patient enough to wait a few more days then it absolutely makes sense. I ordered my bike o... See more
Company replied
I had an issue where the bike i had intended to purchase was withdrawn by the shop. My voucher had already been generated. B2WS were able to quickly resolve the issue for me, I selected an alternative... See more
Company replied
They are quick to respond to any queries. Answers provided are, in my experience very clear and helpful. They provide timely updates regarding progress of quotes and vouchers. They process clearance... See more
Company replied
Company details
- #10 of 15 best companies in Human Resource Consulting
Information provided by various external sources
As the UK's no.1 independent provider of the Government Cycle to Work scheme, we believe that bikes are good for everybody. Because healthier, happier employees mean a more productive staff for Employers. The Bike 2 Work Scheme scheme offers tax free bikes to employees.
Contact info
Number Sixty One Tithebarn Street, L2 2SB, Liverpool, United Kingdom
- 03300884765
- info@bike2workscheme.co.uk
- www.bike2workscheme.co.uk
4.6
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
very fast communication
19 April 2026
Reply from Bike 2 Work Scheme
Hi Becky,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Reply from Bike 2 Work Scheme
Hi Matthew,
Thanks for your feedback, Happy Riding!
Regards
Bike2WorkScheme
Reply from Bike 2 Work Scheme
Hi Kay,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Efficient Process
The process from start to finish has been quick and easy. Recommend this service
14 April 2026
Reply from Bike 2 Work Scheme
Hi Simon,
Thanks for your feedback, Happy Riding!
Regards
Bike2WorkScheme
Very smooth and easy process
Very smooth and easy process. I went to look at bikes on the Sunday. I put my request through for the voucher and by Tuesday afternoon I had received my voucher. I went back to the bike shop of Friday and took the bike home that day. It could not have been simpler.
5 April 2026
Reply from Bike 2 Work Scheme
Hi Hannah,
Thanks for your feedback and enjoy your bike.
Regards
bike2WorkScheme
Highly Recommend
The process was really simple to understand and easy to complete. I now have my new e-bike ordered from a local supplier and will have all the necessary back up I might need locally.
31 March 2026
Reply from Bike 2 Work Scheme
Hi Eileen,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Not received my bike yet but if its…
Not received my bike yet but if its anything like the service i have had buying it im sure its goin to be 100%
Brilliant top company recommend to anyone thats wants a great service
10 April 2026
Reply from Bike 2 Work Scheme
Hi Martin,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Really easy process to follow and…
Really easy process to follow and delighted with my new e-bike
Lots of trips being planned
Would recommend to all
8 April 2026
Reply from Bike 2 Work Scheme
Hi Sue,
Thanks for your feedback, Happy Riding!
Regards
Bike2WorkScheme
Reply from Bike 2 Work Scheme
Hi Jackie,
Thanks for your feedback, Happy Riding!
Regards
Bike2WorkScheme
Reply from Bike 2 Work Scheme
Hi Noel,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Sneaky charge at the end of the scheme!
the experience of getting the bike was very easy. the customer service was also 5*. At the end of the loan they want you to pay a fee so that you can own the bike or they want it back. you are given 30 days to pay this or the price goes up. this was not made clear when you are signing up to scheme.
This should have been a 5* review and would have been if they didn't add a sneaky charge at the end of the scheme.
15 April 2025
Reply from Bike 2 Work Scheme
Hi Alexander,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
After receiving confirmation by email…
After receiving confirmation by email that my bike application was successful 69670A
I received a further email that I could not use the voucher at Halfords making the application useless
30 March 2026
Reply from Bike 2 Work Scheme
Hi Robin,
Thanks for your feedback.
The first notification would of came from your company, unfortunately Halfords have their own scheme and are not partnered with us. If you call 03300884765 one of our staff will help you find a bike thanks.
Regards
Bike2WorkScheme
Reply from Bike 2 Work Scheme
Hi Adam,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Reply from Bike 2 Work Scheme
Hi Mihajlo,
Thanks for your feedback, Happy Riding!
Regards
Bike2WorkScheme
Reply from Bike 2 Work Scheme
Hi Chris,
Thanks for your feedback and enjoy your bike.
Regards
bike2work Scheme
Reply from Bike 2 Work Scheme
Hi Chris,
Thanks for your feedback and enjoy your bike.
Regards
bike2work Scheme
Seamless
The automated system meant I wasn't hanging around waiting for approvals etc. Thoroughly seamless experience
26 March 2026
Reply from Bike 2 Work Scheme
Hi John,
Thanks for your feedback, Happy Riding!
Regards
Bike2Work Scheme
Reply from Bike 2 Work Scheme
Hi Darren,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Quick and easy
Quick and easy. Quote on Saturday, in on Monday, code on Monday picked up Wednesday what more could you ask for.
Good professionalism at the bike shop and did not try to sell me something i did not want
16 March 2026
Reply from Bike 2 Work Scheme
Hi Chris,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Very easy to use and quick
Very easy to use and quick. Only took 10 days from start to delivery
19 March 2026
Reply from Bike 2 Work Scheme
Hi Dave,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
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