That was really good experience. I bought bicycle as a gift for my wife. We were surprised about lot of small nice features included together with bicycle. The only concern we have is quality of the b... See more
Company replied
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See what reviewers are saying
Really happy with the service from the cycling company! The team is friendly, helpful, and well-organized. Everything was handled smoothly, and the experience was great from start to finish. Highly re... See more
Company replied
I have recently bought washing machine from LG F4Y5EYP6WOF Which is I found exactly what I was expected. 11 kg of capacity and A class energy and sound pretty quiet. Highly recommend!
Company replied
The delivery was on time with 30min pre-notification via SMS and the staff were friendly. Unfortunately the assembly of the bike was not done 100% properly, there were several screws not tightened c... See more
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Company details
About Bilka
Written by the company
Du ka' finde alt, hvad du behøver til familien, huset og haven i Bilka. Vi har et stort udvalg til lave priser og hver uge nye skarpe tilbud. Bilka Live arrangerer masser af events i hypermarkederne. Besøg din lokale Bilka eller besøg os på Bilka.dk, hvor dine valgmuligheder er endnu flere.
Du ka’ anmelde såvel dit butiksbesøg som din handel på bilka.dk her på Trustpilot.
Du ka’ anmelde såvel dit butiksbesøg som din handel på bilka.dk her på Trustpilot.
Written by the company
Returner i butik og online
Du kan altid returnere dine køb både i butik og online
Ligegyldigt hvor du køber, kan du altid returnere din vare i vores butikker eller sende den til os.
Contact info
Rosbjergvej 33, 8220, Brabrand, Denmark
- 89303000
- support@bilka.dk
- www.bilka.dk
4.0
Great
62K reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Super levering
27 January 2024
Reply from Bilka
Hej Kim,
Mange tak for din anmeldelse.
Det er dejligt at høre, at du havde en god oplevelse i forbindelse med leveringen af din ordre.
Vi håber, du bliver glad for varen, og så glæder vi os til at tage imod dig igen på Bilka.dk
Rigtig god dag.
Med venlig hilsen
Helene
Bilka
Alt i alt en super måde at handle på…
Alt i alt en super måde at handle på vh. Stig Holm
26 January 2024
Reply from Bilka
Hej Stig
Tak for din anmeldelse.
Hvor er det bare skønt, at du havde en god oplevelse med vores Click & Collect.
Det er så dejligt, når det hele går op i en højere enhed.
Vi glæder os til at finde flere varer til dig i fremtiden.
Med venlig hilsen
Malene
Bilka
Top of the pop
25 January 2024
Reply from Bilka
Hej Jacob
Tak for din anmeldelse.
Hvor er det bare skønt at høre, at du har været tilfreds med din oplevelse hos os.
Vi er glade for, at vi kunne leve op til dine forventninger, og vi håber på at se dig igen en anden gang.
Med venlig hilsen
Christine
Bilka
It was easy to order online and it was…
It was easy to order online and it was delivered exactly how it was ordered. We wanted a vegetarian friendly cake so, ordered online and picked up in chosen date and time.
18 January 2024
Unprompted review
Reply from Bilka
Hi Kather
Thank you for your review.
We’re so glad to hear that you got a five star experience when you ordered food from us.
We hope we can cook even more delicious food for you in the future.
Kind regards
Malene
Bilka
Easy to find what I wanted and to order…
Easy to find what I wanted and to order online
21 January 2024
Reply from Bilka
Hi Sharon
Thank you for your review.
It’s so nice to hear that our website was easy to navigate and made it a breeze to order exactly the things you needed.
We hope your order finds you well and look forward to welcoming you back in the future.
Have a nice day!
Kind regards
Malene
Bilka
Reply from Bilka
Hej Kim
Tak for din anmeldelse.
Hvor er det bare skønt, at du havde en god oplevelse med vores Click & Collect.
Det er så dejligt, når det hele går op i en højere enhed.
Vi glæder os til at finde flere varer til dig i fremtiden.
Med venlig hilsen
Malene
Bilka
Hurtig ekspedition og levering
20 January 2024
Reply from Bilka
Hej Bjørk.
Mange tak for din anmeldelse.
Det er dejligt at høre, at vi leverede din ordre hurtigt.
Vi håber, du bliver glad for varen, og så glæder vi os til at tage imod dig igen på Bilka.dk.
Rigtig god dag.
Med venlig hilsen
Line
Bilka
Nemt at handle online
20 January 2024
Reply from Bilka
Hej Connie.
Mange tak for din anmeldelse.
Hvor er det godt at høre, at vores hjemmeside var overskuelig og gjorde det nemt at finde lige præcis det, du stod og manglede.
Vi håber, du bliver glad for varen og glæder os til at tage godt imod dig igen i fremtiden.
Rigtig god dag.
Med venlig hilsen
Line
Bilka
Godt sted at handle
18 January 2024
Reply from Bilka
Hej Frank
Tak for din anmeldelse.
Hvor er det bare skønt at høre, at du har været tilfreds med din oplevelse hos os.
Vi er glade for, at vi kunne leve op til dine forventninger, og vi håber på at se dig igen en anden gang.
Med venlig hilsen
Pernille
Bilka
Lynhurtig ekspedition
14 January 2024
Reply from Bilka
Hej Alice,
Tusind tak for din anmeldelse.
Hvor er det godt at høre, at du oplevede lynhurtig ekspedition hos os - det er jo lige præcis sådan det skal være.
Vi håber, at du bliver glad for varen.
Rigtig god dag.
Med venlig hilsen
Helene
Bilka
Reply from Bilka
Hi Grx.
Thank you for your review.
We’re happy to hear that your experience with our webshop has been satisfactory, and that you’d gladly recommend us to others.
We look forward to welcoming you back in the future.
Kind regards
Line
Bilka
Reply from Bilka
Hej Vera.
Tak for din anmeldelse.
Det er godt at høre, at vores hjemmeside var overskuelig og gjorde det nemt at finde lige præcis det, du stod og manglede.
Vi håber, du bliver glad for varen og glæder os til at tage godt imod dig igen i fremtiden.
Med venlig hilsen
Line
Bilka
Delicious cakes!highly recommended
7 January 2024
Unprompted review
Reply from Bilka
Hi Assel
Thank you for your review.
We’re so glad to hear that you got a five star experience when you ordered food from us.
We hope we can cook even more delicious food for you in the future.
Med venlig hilsen
Malene
Bilka
Great deal
We ordered the meat package about four or five times the past year, always nicely packed with fresh, good quality meat.
Pick up is easy.
8 January 2024
Unprompted review
Reply from Bilka
Hi Daniella
Thank you so much for your review.
It’s great to hear that the meat packages tasted great and was exactly to your liking. That it was all easy to approach only makes it better.
We hope we’ll get to cook for you again another time.
Kind regards
Malene
Bilka
Worst online shopping experience
Worst online shopping experience, placed an order online with availability but then got a text saying it was actually unavailable then they said they don’t move orders between their own stores that actually have the item available. Do not use their online shop. And its been 8 days and still haven’t got my refund.
8 January 2024
Reply from Bilka
Dear Jack,
Thank you for your review.
Your feedback is highly valued and appreciated.
Naturally we're sorry to hear that your order was sols out, and we I understand the disappointment you feel.
When you place an order through Click & Collect, we retrieve the items directly from the shelves in our stores.
These shelves are accessible to both our customers, like yourself, and our staff. Occasionally, another customer may have managed to acquire the last item before our colleague could reserve it for you. Which is why, to prevent any wasted trips to the store, we send an email to confirm the availability of the item.
Once again, I apologize for any inconvenience this may have caused.
Kind regards,
Christine
Bilka
Reply from Bilka
Hej Torben
Tak for din anmeldelse.
Vi er glade for at høre, at vores Click & Collect system bare har virket, som det skal. At kunne få fat på en vare på under 2 timer er jo præcis, som det skal være!
Vi håber på at tage imod dig igen en anden gang.
Du ønskes en rigtig god dag.
Med venlig hilsen
Christine
Bilka
Super service
5 January 2024
Reply from Bilka
Hej Mohamed.
Tusind tak for din fine anmeldelse.
Hvor er det godt, at vores kollegaer i kundeservice stod klar med lige den hjælp du havde brug for!
Vi håber, at vi kan give dig samme gode oplevelse en anden gang.
Med venlig hilsen
Line
Bilka
God service
5 January 2024
Reply from Bilka
Hej Malene
Tak for din anmeldelse.
Vi er glade for at høre, at vores Click & Collect system bare har virket, som det skal. At kunne få fat på en vare på under 2 timer er jo præcis, som det skal være!
Vi håber på at tage imod dig igen en anden gang.
Du ønskes en rigtig god dag.
Med venlig hilsen
Pernille
Bilka
Professionel og god service
2 January 2024
Reply from Bilka
Hej Rober,
Tak for din anmeldelse.
Hvor er det godt at høre, at du oplevede professionel og god service hos os.
Vi glæder os til at tage godt imod dig igen en anden god gang.
Rigtig god dag.
Med venlig hilsen
Helene
Bilka
Skønt at shoppe online
2 January 2024
Reply from Bilka
Hej Tom,
Tak for din anmeldelse.
Hvor er det godt at høre, at du havde en god oplevelse med at handle hos os.
Vi håber, at du bliver glad for varen.
Rigtig god dag.
Med venlig hilsen
Helene
Bilka
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