Tbh I didn’t think I’d be accepted having an average credit score but these guys helped me out. Amazing help with everything applied a they did all the work for me other than selecting the bike. Swift... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
What an amazing and professional experience I have had with Edwin especially. He has gone above and beyond to make sure I found the right car that was suitable for me. Nothing was ever too much has... See more
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My experience buying my first car was absolutely fantastic. The customer service was excellent from start to finish, and the team went above and beyond to make sure I had everything I needed. Their wi... See more
Company replied
Great service with Billing finance. I took out a loan and the process was very quick with a variety of lends, repayment plans and options. Professional staff who were easy to talk to, no hi... See more
Company replied
Company details
- #56 of 61 best companies in Car finance and loan company
Information provided by various external sources
Getting you where you need to be
Coronavirus Update
TALK TO US
We know many of you are worried about how your finances might be affected by coronavirus (COVID-19).
If you've been affected by coronavirus (due to illness or self-isolation) and are worried about what this might mean for you financially, there are things we can do to help. The sooner you are able to get in touch, the more we may be able to do.
If you would like to speak with us regarding your agreement, please call us on 01604 402 204 where an agent will be happy to assist you. Please be aware we are currently operating with a reduced number of staff. Due to this, you may experience longer wait times than usual when calling in to speak with us.
Contact info
Billing House, The Causeway, Great Billing, Northampton, NN3 9EX, Northampton, United Kingdom
- 01604402204
- info@billingfinance.co.uk
- www.billingfinance.co.uk
4.6
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Billing Finance
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated. We hope you enjoy your new vehicle.
My account Manager Pedro
My account Manager Pedro, bless him was of great help! He calmed me down when I was anxious, he took time to explain things to me so that I can fully understand. My journey with him was brilliant. Many thanks to him and the rest of the team!
17 July 2025
Reply from Billing Finance
Theresa, we're happy to see that you had a 5-star experience using Billing Finance. Thanks for sharing.
With Billing finance all problem solve
With Billing finance all problem solve
I would recommend them again and again
11 July 2025
Reply from Billing Finance
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5-star as we strive to provide just that for all our customers.
“Best Car Finance Experience I’ve Ever Had”
I couldn’t be happier with my experience using Billing Finance. From start to finish, the process was smooth, transparent, and completely stress-free. As someone who has dealt with various finance companies in the past, I can honestly say that Billing Finance stands out for all the right reasons.
First, the application process was straightforward. Their team took the time to understand my needs and worked with me to find a finance plan that suited my budget. I appreciated how clear they were about the terms and conditions—no hidden fees, no confusing jargon, just honest and professional service.
What really sets Billing Finance apart is their customer support. Every time I had a question or concern, their team responded promptly and with genuine care. They made me feel valued, not just like another number. It’s rare to find a finance company that treats customers with this level of respect and kindness.
Thanks to Billing Finance, I now drive a reliable car with a finance plan that gives me peace of mind. I’d recommend them without hesitation to anyone looking for a trustworthy and supportive car finance provider.
They’ve earned every one of these five stars. If you’re considering car finance, don’t look anywhere else—Billing Finance is the way to go!
10 July 2025
Reply from Billing Finance
We are really pleased to hear of your positive experience with Billing Finance. As a company that puts people and customer service first, this is music to our ears! Enjoy your vehicle.
Perfect support
17 July 2025
Reply from Billing Finance
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated. We hope you enjoy your new vehicle.
11 out of 10.
I haven't had much to do with getting finance on a car or motorcycle to date but I do have to say this.
Billing finance are GREAT.
Helpful, understanding and polite:
I had problems with the car and they didn't hesitate to help me. 11 out of 10.
16 July 2025
Unprompted review
Reply from Billing Finance
Thank you for taking the time to tell us about your experience of dealing with us. At Billing Finance we work hard to achieve the best outcomes for our customers. Enjoy your vehicle!
Still waiting for proof that I now own…
Still waiting for proof that I now own the bike nearly two weeks later I had a buyer but not anymore totally useless all they have to do is press a button
7 July 2025
Unprompted review
Reply from Billing Finance
We apologise that our service did not satisfy your expectations. Please reach out to discuss this on 01604 402204 at your earliest convenience.
Reply from Billing Finance
Hi Terry, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with Billing Finance; our staff will be happy to read your review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Reply from Billing Finance
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5-star as we strive to provide just that for all our customers.
Reply from Billing Finance
Thank you for taking the time to tell us about your experience of dealing with us. At Billing Finance we work hard to achieve the best outcomes for our customers. Enjoy your vehicle!
Great company
23 June 2025
Reply from Billing Finance
Andrew, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5-star as we strive to provide just that for all our customers.
It's been soo good working with you
It's been soo good working with you. I went through everything successfully without any issues and I am now driving my car. Thank you once again
20 June 2025
Reply from Billing Finance
Putting customers at the heart of what we do and making them happy is something we continually strive for at Billing Finance. Thank you for your comments and enjoy your vehicle.
Easy Car Finance
Hassle free service assurance. I am pleased to deal with your company, and I will obviously recommend you to anyone looking for car finance. Well appreciated and thanks very much.
17 June 2025
Reply from Billing Finance
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with Billing Finance; our staff will be happy to read your review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
absolute rubbish company
absolute rubbish company they take so long to make a decision for no reason they approve you and ask you 101 things after they approve you they basically waste your time they also discriminate anyone and all those other comments that are praising them are fake.
That is all well and good but when you have the company that uses you already prewarning that this company takes super long to make a payout. Then approve a person to then decline them sounds very much like your trying to hit the approval targets. It’s not a problem cause got finance else where for more which I’m sure I’ll have a long great lasting experience as well as happy stress free journey with them. The mad thing is I don’t have bad credit it’s in the 800’s I have a high Amex limit all my bills are paid on time and I have enough money in my bank to get a car so you didn’t really have any reason to decline and you give to people with bad credit as you advertise but yet you declined a good credit person with no adverse credit or ccjs I really don’t need your response it’s called a review since I’ve written this a lot of people have come out the woodworks
And said they just can’t be bothered with you as they have moved on and gone else where I wrote a review due to your false advertising and your weird process
20 June 2025
Unprompted review
Reply from Billing Finance
Thank you for taking the time to give your feedback. We are sorry that your experience at Billing Finance didn’t quite match your expectations. Unfortunately sometimes new information comes to light and we take our responsibility for responsible lending very seriously. Thank you
Reply from Billing Finance
Howard, we're happy to see that you had a 5-star experience using Billing Finance. Thanks for sharing.
Reply from Billing Finance
Hi Kerri, thank you for taking the time to tell us about your experience of dealing with us. At Billing Finance we work hard to achieve the best outcomes for our customers. Enjoy your vehicle!
Reply from Billing Finance
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated. We hope you enjoy your new vehicle.
Reply from Billing Finance
Putting customers at the heart of what we do and making them happy is something we continually strive for at Billing Finance. Thank you for your comments and enjoy your vehicle.
Great customer service
Great customer service, transparent all through process
no hidden clauses(that I could see).
professional service would recommend.
23 May 2025
Reply from Billing Finance
We are really pleased to hear of your positive experience with Billing Finance. As a company that puts people and customer service first, this is music to our ears! Enjoy your vehicle.
Reliable and good to work with them.
13 June 2025
Reply from Billing Finance
Hi Isaac, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with Billing Finance; our staff will be happy to read your review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
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