Great service, had queries about delivery, answered promptly on phone. Wonderful bike came with good instructions on the remaining assembly and was packed in a way to avoid any damage
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Booked my emtb in for the "resurrection" service. The guys worked wonders replacing several key parts including chain, brake rotors, pads, cranks and cassette. Collected the bike on Saturday morning a... See more
Company replied
Many thanks to Neil, Liam & all the staff who work tirelessly to keep folk on their bikes during these difficult times. Service is of the highest standards & job well done. Whether you're looking to b... See more
Company replied
We had great service from the beginning. Apart from quality advice through the buying process, they delivered out on the West Coast. After a minor guarantee problem, they resolved this for us quickly... See more
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Company details
- #14 of 92 best companies in Bicycle Shop
- #8 of 32 best companies in Bicycle repair shop
Written by the company
We are a family owned, independent bike shop with a proud Glasgow heritage. Opened in the Saltmarket in 1980 by decorated Scottish Olympic cyclist Billy Bilsland, the shop is now owned and run by his son Neil, backed up by a team of 15 passionate cyclists across many disciplines. We are experts in all kinds of bicycles; road, mountain, gravel, e-bikes and kids bikes. Our busy workshop deals with all kinds of bicycle repairs and servicing and we have a dedicated bike fit studio. More than a bricks-and-mortar store, we now have a thriving website delivering bikes and accessories to every corner of the British Isles.
Contact info
176 Saltmarket, G1 5LA, Glasgow, United Kingdom
- 0141 552 0841
- sales@billybilslandcycles.co.uk
- www.billybilslandcycles.co.uk
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Reply from Billy Bilsland Cycles
Excellent service when purchasing a new…
Excellent service when purchasing a new bike. Wife was able to try 3 bikes out with no pressure on her to make a decision. Further, she had a mini bike fit to ensure she was comfy

Reply from Billy Bilsland Cycles
Friendly very helpful team
Great assistance with my purchase, would definitely go back again

Reply from Billy Bilsland Cycles
Giant TCR
I phoned . About my bike seat being too high and they told me to bring the bike in on Saturday 13 4 24 and the helpful staff told me that the seat was ok for my height and it was the handle bars that needs adjusting the bike is fine now and will be back in the future great service TNolan

Reply from Billy Bilsland Cycles
Customer service you expect from a LBS
Shop informed when shipped earlier than stated on the website and it arrived earlier than expected. Well packaged. I would buy from them again.

Reply from Billy Bilsland Cycles
Neil and his team really know their…
Neil and his team really know their stuff. Wouldn’t go anywhere else for a bike.

Reply from Billy Bilsland Cycles
Great service and care
Very quick delivery. Great communication. I had a few questions after I bought the bike, which were answered quickly. Great service.

Reply from Billy Bilsland Cycles
Great experience buying a bike.
Lovely folks, very quick response time and helped me out along the way!

Reply from Billy Bilsland Cycles

Reply from Billy Bilsland Cycles
Fantastic communication
Fantastic communication, great delivery services, well packaged, top quality product, all in all one happy customer

Reply from Billy Bilsland Cycles
Neil was fab
Neil was a great help, and patient too. I e-mailed several times with questions, and he always got back to me quickly (within minutes!) with clear and sound advice. I now have the exact spec of bike I wanted, and at a great price too. Would definitely recommend.

Reply from Billy Bilsland Cycles
Great service
Neil went above and beyond to supply a kids bike at very short notice for Christmas. Tremendous service from a great independent Glasgow store.

Reply from Billy Bilsland Cycles
Excellent shop
Great experience shopping here. Dougie was very friendly and knowledgeable and was able to answer all of my questions and give me some great recommendations.

Reply from Billy Bilsland Cycles
Friendly Knowledgeable and Responsive
Friendly, knowledgeable and responsive team at Billy Bilsland Cycles made my purchase an excellent experience both online and face to face

Reply from Billy Bilsland Cycles
A great bike shop run by real cyclists.
A great bike shop run by real cyclists.
Helpful staff made the whole experience an easy and efficient one.
Thanks for a great service guys 👍🏻

Reply from Billy Bilsland Cycles

Reply from Billy Bilsland Cycles
Excellent Experience and Service
Just bought my new Pinarello X after having a bike fit on another bike. Bike fit by Barry was excellent and I have been riding it many miles since the bike fit and I am so pleased with it.
Decided to go for the Pinarello X and I am so pleased with it. All of the staff here are superb and it’s great to support a local bike shop and I hope it keeps on going for years to come as they all deserve it.

Reply from Billy Bilsland Cycles
After hunting around for a Cervelo…
After hunting around for a Cervelo Soloist (What a bike), I came across Billy Bilsland Cycles. It was a great experience, Neil was super helpful making sure I got the right size and components and answering my endless questions. From London to Glasgow! Thank you.

Reply from Billy Bilsland Cycles
Fast and Friendly
Ordered online and my Wizard Works bag was ready for collection by lunch. Collected it and was met by a friendly member of staff. What more could I want. Great shop.

Reply from Billy Bilsland Cycles
Inadequate packaging
Inadequate packaging meant the rear mudguard arrived twisted. I should have sent it back but thought that would be too much hassle. I tried to bend it back but it seems to be permanently twisted now. It has proved very difficult to mount on the bike so it provides coverage without rubbing the rear tire. The packaging looked like black bin liner with some packing tape. The end section of the rear mudguard and flap had no protection and ended up permanently bent out of shape.

Reply from Billy Bilsland Cycles
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