Love the products form this company which are cleaner than most supplements that use synthetic ingredients. The speedy delivery is a bonus too. Also, the fact that you have experts you can speak to in... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bio-care are an extremely efficient company. They provide really beneficial supplements and they are very prompt with our orders with no cut off time apart from closing at the end of the day.
Company replied
I take bio-acidophilus forte plus on a regular basis as I have had stomach issues in the past, I am happy with the product and I have not had stomach issues for a while which is a good thing:) I call... See more
Company replied
My order always arrives next day, it is well packed and I have never found a product to be out of stock. The female biotic is a life saver, I have previously taken an antibiotic for a kidney condition... See more
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Company details
- #34 of 272 best companies in Vitamin & Supplements Shop
- #29 of 233 best companies in Fitness and nutrition
About BioCare
Written by the company
At BioCare, we care. And have done for over 35 years. We care about helping people around the world be the healthiest version of themselves. We do this by creating advanced, effective food supplements without the use of unnecessary additives, made in the UK. And we pride ourselves on giving free expert advice, support and education.
While we've been here for over 35 years, we haven't stopped challenging and pushing forwards, always seeking a greater understanding: of health so we can continue to be the trusted experts, of science and research so we can formulate the right solutions and of our customers' needs.
BioCare has always been focused on playing a key role in shaping a healthier society - locally, nationally and around the globe. Not only researching and developing the most effective solutions but also offering the highest levels of advice, support and education.
- The brand you can talk to – Free advice from our Clinical Nutritionists Team 5 days a week.
- Clinically effective solutions - developed over 35 years
- Free Delivery - on every order over £40
- Next Day Delivery – for orders placed before 5pm
Contact info
1 Hedera Road, B98 9EY, Birmingham, United Kingdom
- 0121 433 3727
- customerservice@biocare.co.uk or clinicalnutrition@biocare.co.uk
- www.biocare.co.uk
4.9
Excellent
7k reviews
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Reply from BioCare
Dear Munna
Thank you for your review.
We’re delighted to hear you’re happy with the product. We really appreciate your support.
Kind regards
BioCare Customer Care Team
My most recent order wasn’t delivered…
My most recent order wasn’t delivered but when I rang and reported it, a very helpful person re-ordered it for me and it was delivered successfully the following day.
24 August 2026
Reply from BioCare
Dear Mrs Terry,
Thank you for taking the time to leave such a lovely review. We’re sorry that your original order wasn’t delivered, but we’re pleased that our team was able to help resolve this quickly and arrange a replacement for you.
It’s great to hear that your replacement was delivered successfully the following day. We really appreciate your understanding and kind words about our service.
Kind regards,
BioCare Customer Care Team
Great products that are quickly…
Great products that are quickly dispatched and carefully packaged.
22 August 2026
Reply from BioCare
Dear Will
Thank you for your review.
We’re delighted to hear that you’re happy with our products, quick dispatch and careful packaging.
Thank you for your continued support.
Kind regards
BioCare Customer Care Team
Biocare products are superior in…
Biocare products are superior in everyway. I have used them for years.
6 August 2026
Reply from BioCare
Dear Catherine,
Thank you so much for your wonderful review!
We’re delighted to hear that you’ve been using BioCare products for many years and continue to value their quality.
Your trust and loyalty are greatly appreciated, and we’re pleased to have you as a long-standing customer.
Kind regards
BioCare Customer Care Team
Very happy customer
Friendly helpful person taking the order on the phone. Order arrived promptly & was correct. Very happy customer
20 August 2026
Reply from BioCare
Dear Jayne,
Thank you for your lovely review!
We’re so pleased to hear that you received friendly and helpful service when placing your order, and that everything arrived promptly and correctly. I
It’s great to know you’re a very happy customer. Thank you for choosing us!
Kind regards
BioCare Customer Care Team
Excellent customer service
Excellent customer service. Fast efficient delivery. Expert advice. Trusted supplements without the unwanted additives. Highly recommended.
19 August 2026
Reply from BioCare
Dear Gilly,
Thank you so much for your fantastic review!
We’re happy to hear that you were pleased with our customer service, fast delivery and expert advice. It’s wonderful to know you value the quality of our supplements and our commitment to providing products without unwanted additives.
We really appreciate your recommendation and continued support!
Kind regards
BioCare Customer Care Team
I got different products then I…
I got different products then I ordered. I received Magnesium taurate while I ordered magnesium citrate+malate. Unfortunately I took it to another country and only then realised the mistake. That's why I didn't approach you about it.
20 August 2026
Reply from BioCare
Dear Sarit
Thank you for your review.
We’re sorry to hear about the confusion regarding your order. We have checked the details and can confirm that the product ordered was Magnesium Taurate, which is the product that was received. We understand that you were expecting Magnesium Citrate + Malate, however, the item supplied matches the product listed on the order.
You can return any unopened items to us within 30 days of your return to the UK.
Kind regards
BioCare Customer Care Team
Very good service and support on…
Very good service and support on product. Have used bio oil for years.
20 August 2026
Reply from BioCare
Dear Thomas,
Thank you for your lovely review!
We’re delighted to hear that you received very good service and support with your product. It’s wonderful to know you’ve been using the product for so many years — we truly appreciate your continued support and loyalty!
Kind regards
BioCare Customer Care Team
Helpful, with quick delivery
Helpful staff via the customer service line.
Quick delivery.
Would recommend.
19 August 2026
Reply from BioCare
Dear Laura,
Thank you so much for your kind review!
We’re delighted to hear that you found our customer service team helpful and that your order was delivered quickly.
We really appreciate your recommendation and thank you for your custom.
Kind regards
BioCare Customer Care Team
Great speedy delivery & straightforward…
Great speedy delivery & straightforward service thank you
19 August 2026
Reply from BioCare
Dear Sheila,
Thank you for your lovely review!
We’re delighted to hear you were happy with the speedy delivery and straightforward service. We really appreciate your support and look forward to serving you again soon!
Kind regards
BioCare Customer Care Team
Love the products form this company …
Love the products form this company which are cleaner than most supplements that use synthetic ingredients. The speedy delivery is a bonus too. Also, the fact that you have experts you can speak to instead of chatbots is an absolute must for me. I always go back to this company.
14 August 2026
Reply from BioCare
Dear HK,
Thank you so much for your fantastic review!
We’re delighted to hear how much you love our products and that you appreciate the speedy delivery. It’s also wonderful to know that being able to speak directly with our knowledgeable experts, makes such a positive difference to your experience.
Your continued support and loyalty mean a great deal to us. Thank you for choosing BioCare.
Kind regards
BioCare Customer Care Team
Reply from BioCare
Dear Diane,
Thank you for your wonderful review.
We’re pleased to hear that you were happy with the quality of our product and the speedy delivery. We really appreciate your support and look forward to serving you again.
Kind regards
BioCare Customer Care Team
Very professional and prompt
18 August 2026
Reply from BioCare
Dear Sheila,
Thank you for your kind review!
We’re delighted to hear that you found our service professional and prompt. We really appreciate you taking the time to share your feedback and look forward to helping you again in the future.
Kind regards
BioCare Customer Care Team
Great products and always a very prompt…
Great products and always a very prompt delivery.
22 July 2026
Reply from BioCare
Dear Diane
Thank you for your review.
We’re thrilled to hear that you’re happy with our products and that you’ve found our delivery service consistently prompt.
Kind regards
BioCare Customer Care Team
Supplement help strengthen my teeth.
I have periodontal disease, after taking supplement multi vitamins and minerals, I found my teeth are stronger and the dentist never say I have gum disease problem again.
16 August 2026
Reply from BioCare
Dear Miss Sandra
Thank you for your review.
Thank you so much for sharing your experience with us. We’re delighted to hear that you’ve noticed a positive difference since taking our Multivitamins & Minerals and that your dental check-ups have been going well.
Kind regards
BioCare Customer Care Team
Reply from BioCare
Dear Mrs Thomas
Thank you for your review.
We’re delighted to hear that you’re pleased with the product and are hoping to place another order.
Thank you for your continued support.
Kind regards
BioCare Customer Care Team
everything!
14 August 2026
Reply from BioCare
Dear Julia
Thank you for your review.
We are pleased that you are happy with everything.
Thank you for your continued support.
Kind regards
BioCare Customer Care Team
Biocare is brilliant!
Biocare is so efficient - my order was sent out the same day, even though I placed it in the late afternoon - and their customer service and advisors are always so helpful.
28 August 2026
Reply from BioCare
Dear Amanda
Thank you for your feedback.
We’re delighted to hear that you were impressed with the speed of our service and that our customer service team and advisors have always been helpful.
Kind regards
BioCare Customer Care Team
I have been a customer since 1985
I have been a customer since 1985, although now I am retired and living in South Africa the occasional purchase of Glutenzyme for my wife, hardly counts, in comparison to the large volume of items I used to obtain from you.
I have never found BioCare anything other than helpful, efficient, and prompt in sending out stock.
Even when you have sent out the order to SA, and it managed to disappear once it was in Johannesburg International Airport, you sent out a replacement promptly, and without complaint.
BioCare is a great company and I would not hesitate to recommend your products
Mervyn Cole
12 August 2026
Reply from BioCare
Dear Mervyn
Thank you for your feedback.
It truly means a great deal to us to hear about your experience, especially having been a customer since 1985.
We’re delighted to know that you’ve always found us helpful, efficient and prompt, and we’re very grateful for your kind words and recommendation. It’s wonderful to have customers like you who have supported us for so many years.
We hope your wife continues to benefit from Glutenzyme.
Thank you for your continued support.
Kind regards
BioCare Customer Care Team
I am very grateful to BioCare
I am very grateful to BioCare ! Great products and easy to order and delivery excellent. Thank you
13 August 2026
Reply from BioCare
Dear Suzie
Thank you for your feedback.
We’re delighted to hear that you’re happy with our products and that you find ordering and delivery easy and efficient.
Kind regards
BioCare Customer Care Team
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