BioCare Reviews 

7,102
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 723 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and overall effectiveness of the natural supplements, noting valuable long-term health benefits and reliable daily nutritional support. Reviewers consistently mention the remarkably fast delivery service, often receiving their ordered parcels safely on the very next day. Consumers also appreciate the professional, friendly staff who provide knowledgeable and helpful advice whenever contacted. However, some people mentioned occasional minor inconveniences regarding unexpected delivery charges, oversized packaging, or specific product formats. A few reviewers also experienced isolated difficulties with order accuracy or online account management details.

What people talk about most

Product

People report high satisfaction with the products, frequently praising their excellent quality,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the remarkably swift,... See more

Quality

Customers expressed great satisfaction regarding product quality, highlighting that supplements are clean,... See more

Service

Clients share deep satisfaction with the service, consistently praising the friendly staff, reliable... See more

Order

Customers consistently note positive experiences with order processes, frequently highlighting fast next-day... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love the products form this company which are cleaner than most supplements that use synthetic ingredients. The speedy delivery is a bonus too. Also, the fact that you have experts you can speak to in... See more

Company replied

Rated 5 out of 5 stars

Bio-care are an extremely efficient company. They provide really beneficial supplements and they are very prompt with our orders with no cut off time apart from closing at the end of the day.

Company replied

Rated 5 out of 5 stars

I take bio-acidophilus forte plus on a regular basis as I have had stomach issues in the past, I am happy with the product and I have not had stomach issues for a while which is a good thing:) I call... See more

Company replied

Rated 5 out of 5 stars

My order always arrives next day, it is well packed and I have never found a product to be out of stock. The female biotic is a life saver, I have previously taken an antibiotic for a kidney condition... See more

Company replied


Company details

  1. #34 of 272 best companies in Vitamin & Supplements Shop
  2. #29 of 233 best companies in Fitness and nutrition

About BioCare

Written by the company

At BioCare, we care. And have done for over 35 years. We care about helping people around the world be the healthiest version of themselves. We do this by creating advanced, effective food supplements without the use of unnecessary additives, made in the UK. And we pride ourselves on giving free expert advice, support and education.

While we've been here for over 35 years, we haven't stopped challenging and pushing forwards, always seeking a greater understanding: of health so we can continue to be the trusted experts, of science and research so we can formulate the right solutions and of our customers' needs.

BioCare has always been focused on playing a key role in shaping a healthier society - locally, nationally and around the globe. Not only researching and developing the most effective solutions but also offering the highest levels of advice, support and education.


  • The brand you can talk to – Free advice from our Clinical Nutritionists Team 5 days a week.

  • Clinically effective solutions - developed over 35 years

  • Free Delivery - on every order over £40

  • Next Day Delivery – for orders placed before 5pm

Contact info

4.9

Excellent

TrustScore 5 out of 5

7k reviews

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4.9

All reviews

(7,102)

725 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Polite

Polite, efficient order line and excellent products.

13 August 2026
BioCare logo

Reply from BioCare

Dear Barbara

Thank you for your feedback.

We’re delighted to hear that you found our service polite and efficient, and that you’re pleased with the quality of our products. We really appreciate your support.

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars
BioCare logo

Reply from BioCare

Dear Fiona

Thank you for your feedback.

We’re delighted to hear that your order arrived on time and that you’re happy with the products. We really appreciate you taking the time to share your experience.

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

Arrived promptly and seems like a good product

Arrived promptly. The product itself is pleasant and easy to take.

12 August 2026
BioCare logo

Reply from BioCare

Dear Didi

Thank you for your feedback.

We’re so pleased to hear that your order arrived promptly and that you’re finding the product pleasant and easy to take. We really appreciate you taking the time to share your experience.

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

excellent services

excellent services

12 August 2026
BioCare logo

Reply from BioCare

Dear Rafiq

Thank you for your feedback.

We’re delighted you’re happy with our service.

Thank you for your continued support.

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

Great products

Great products, always delivered quickly. Advice at the end of the phone, when you need it, and from qualified professionals.

11 August 2026
BioCare logo

Reply from BioCare

Dear Tracey

Thank you for your feedback.

We’re delighted to hear you’re happy with our products, speedy delivery, and the advice and support from our qualified team.

We’re always here when you need us.

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

The order arrived next day

The order arrived next day, all correct

7 August 2026
BioCare logo

Reply from BioCare

Dear Patricia

Thank you for your feedback.

We’re delighted to hear your order arrived the next day and everything was correct. We really appreciate your support.

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

Best Quality Products

Delivery is in time, quality of products is excellent and their R&D is exceptional
I only use their products, one of items was broken , they sent me new next day

7 August 2026
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Reply from BioCare

Dear Walid

Thank you for your feedback.

We’re delighted to hear you’re happy with our product quality, delivery and research and development. It means a lot to know you choose our products consistently. We’re also glad we could resolve the issue with the broken item quickly and get a replacement to you the very next day. We appreciate your continued support.

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

First rate in every way

Great product I take 4 of their products and find them all excellent.

My biggest delight is the prompt delivery.

The quality and variety of their produces are also excellent.

20 August 2026
Unprompted review
BioCare logo

Reply from BioCare

Dear Fee

Thank you for your feedback.

We’re delighted to hear that you’re enjoying all four of our products and are so pleased that you’re happy with their quality and variety.

It’s especially wonderful to know that you appreciate our prompt delivery — we know how important it is to receive your order quickly and reliably.

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

great product and service

I take bio-acidophilus forte plus on a regular basis as I have had stomach issues in the past, I am happy with the product and I have not had stomach issues for a while which is a good thing:)
I called them once and it is refreshing that they want to speak to their customers or give advice, and it enhances the customer experience. Most companies these days make it impossible to speak to them. Great product and great service

6 August 2026
BioCare logo

Reply from BioCare

Dear Carolina

Thank you for your feedback.

We’re delighted to hear that Bio-Acidophilus Forte Plus has been working well for you and that you’ve been feeling good.

It’s also lovely to hear that you appreciated being able to speak to our team directly. We really value our customers and believe that being available to answer questions and offer advice is an important part of providing great service.

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

It really does the job

I haven’t been sick in nearly a year 🤯

25 September 2025
BioCare logo

Reply from BioCare

Dear Matthew

That’s amazing to hear!

So glad it’s been working well for you and that you’ve stayed healthy for nearly a year. Thanks so much for sharing.

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars
BioCare logo

Reply from BioCare

Dear John

Thank you for your feedback.

We’re delighted to hear you’re happy with the product and our swift delivery.

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

Wonderful customer service

Wonderful customer service, and good product.

3 August 2026
BioCare logo

Reply from BioCare

Dear Felicia

Thank you for your review.

We’re delighted to hear you’re happy with both our customer service and the product.

Thank you for your continued support.

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

Great service and fast delivery

Great service and fast delivery. Always on time and always available for advice

30 July 2026
BioCare logo

Reply from BioCare

Dear Michelle

Thank you for your review.

We’re delighted to hear that you’re pleased with our service and fast delivery and that our team is always available to provide advice and support.

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

Always quick delivery

Always quick delivery

31 July 2026
BioCare logo

Reply from BioCare

Dear Ginny

Thank you for your review.

We’re delighted to hear that you’re happy with the speed of our deliveries.

Thank you for your continued support.

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

Variety of products and sizes

Reliable and quick.

30 July 2026
BioCare logo

Reply from BioCare

Dear Philippa,

Thank you for your review! We’re delighted to hear you found our range of products and sizes useful, and that you received a reliable and quick service.

Thank you for your custom, we really appreciate it.

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, easy ordering

30 July 2026
BioCare logo

Reply from BioCare

Dear Suzanne,

Thank you for your lovely feedback! We’re so pleased to hear that you found ordering easy and your delivery prompt. We really appreciate you taking the time to share your experience!

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

Well worth it

I love Biocare products, they have such a lot of supplements for everyone’s needs. I have been using them for a number of years, and will continue using them for as long as.
They are just a phone call away if you need any professional advice too.

29 July 2026
BioCare logo

Reply from BioCare

Dear Jacqueline,

Thank you so much for your wonderful feedback! We’re delighted to hear that you’ve been enjoying BioCare products for so many years. It’s fantastic to know that our range and professional advice have been helpful to you.

We truly appreciate your continued support!

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

It was quick and easy

It was quick and easy, sales person was friendly and helpful.Excellent service, thanks.

29 July 2026
BioCare logo

Reply from BioCare

Dear Peter,

Thank you for your lovely feedback! We’re so pleased to hear that you found the process quick and easy, and that our team member was friendly and helpful. We really appreciate your kind words and are delighted you received excellent service.

Thank you for choosing BioCare!

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

Excellent products from a company…

Excellent products from a company that’s always very helpful and knowledgeable when I have a question. Can’t recommend highly enough!

10 November 2025
BioCare logo

Reply from BioCare

Dear Emmy,

Thank you so much for your fantastic feedback! We’re delighted to hear that you’re happy with our products and that our knowledgeable team is always on hand to help when you have a question. Your recommendation means a lot to us!

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

great service next day delivery ..

great service next day delivery ... Quality products

29 July 2026
BioCare logo

Reply from BioCare

Dear Kim,

Thank you for your great review!

We’re delighted to hear you were happy with our service, next-day delivery and the quality of our products. We really appreciate your feedback and custom.

Kind regards
BioCare Customer Care Team

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