BioCare Reviews 

7,102
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 723 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and overall effectiveness of the natural supplements, noting valuable long-term health benefits and reliable daily nutritional support. Reviewers consistently mention the remarkably fast delivery service, often receiving their ordered parcels safely on the very next day. Consumers also appreciate the professional, friendly staff who provide knowledgeable and helpful advice whenever contacted. However, some people mentioned occasional minor inconveniences regarding unexpected delivery charges, oversized packaging, or specific product formats. A few reviewers also experienced isolated difficulties with order accuracy or online account management details.

What people talk about most

Product

People report high satisfaction with the products, frequently praising their excellent quality,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the remarkably swift,... See more

Quality

Customers expressed great satisfaction regarding product quality, highlighting that supplements are clean,... See more

Service

Clients share deep satisfaction with the service, consistently praising the friendly staff, reliable... See more

Order

Customers consistently note positive experiences with order processes, frequently highlighting fast next-day... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love the products form this company which are cleaner than most supplements that use synthetic ingredients. The speedy delivery is a bonus too. Also, the fact that you have experts you can speak to in... See more

Company replied

Rated 5 out of 5 stars

Bio-care are an extremely efficient company. They provide really beneficial supplements and they are very prompt with our orders with no cut off time apart from closing at the end of the day.

Company replied

Rated 5 out of 5 stars

I take bio-acidophilus forte plus on a regular basis as I have had stomach issues in the past, I am happy with the product and I have not had stomach issues for a while which is a good thing:) I call... See more

Company replied

Rated 5 out of 5 stars

My order always arrives next day, it is well packed and I have never found a product to be out of stock. The female biotic is a life saver, I have previously taken an antibiotic for a kidney condition... See more

Company replied


Company details

  1. #34 of 272 best companies in Vitamin & Supplements Shop
  2. #29 of 233 best companies in Fitness and nutrition

About BioCare

Written by the company

At BioCare, we care. And have done for over 35 years. We care about helping people around the world be the healthiest version of themselves. We do this by creating advanced, effective food supplements without the use of unnecessary additives, made in the UK. And we pride ourselves on giving free expert advice, support and education.

While we've been here for over 35 years, we haven't stopped challenging and pushing forwards, always seeking a greater understanding: of health so we can continue to be the trusted experts, of science and research so we can formulate the right solutions and of our customers' needs.

BioCare has always been focused on playing a key role in shaping a healthier society - locally, nationally and around the globe. Not only researching and developing the most effective solutions but also offering the highest levels of advice, support and education.


  • The brand you can talk to – Free advice from our Clinical Nutritionists Team 5 days a week.

  • Clinically effective solutions - developed over 35 years

  • Free Delivery - on every order over £40

  • Next Day Delivery – for orders placed before 5pm

Contact info

4.9

Excellent

TrustScore 5 out of 5

7k reviews

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1-star

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4.9

All reviews

(7,102)

725 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service from the time I called to the time of delivery, both the sales person and the advisor I spoke to, took time to make sure I got the best care!

28 July 2026
BioCare logo

Reply from BioCare

Dear John,

Thank you so much for your lovely review! We’re delighted to hear that you received such a high level of care from our team, from your initial call right through to delivery. We really appreciate your kind words and are pleased that our sales and advisory teams were able to help you find the best solution.

Thank you for choosing us!

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

Thoroughly reliable product and…

Thoroughly reliable product and professional service, from ordering to deliver was just 24 hrs.
I always use this company to buy Biocare liquid B6 and D3 for my daughter.
Highly recommend the company.

28 July 2026
BioCare logo

Reply from BioCare

Dear Caroline,

Thank you so much for your wonderful review and continued support! We’re delighted to hear that you’ve found both our products and service reliable, and that your order was delivered within 24 hours.

We really appreciate your recommendation and are pleased to be your trusted supplier of BioCare Liquid B6 and D3.

Thank you for your custom, we really appreciate it.

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

Easy to order with quick delivery

Easy to order with quick delivery

28 July 2026
BioCare logo

Reply from BioCare

Dear Melanie,

Thank you for your great review! We’re pleased to hear that you found the ordering process easy and that your delivery arrived quickly.

We really appreciate your feedback and custom.

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

Excellent product

Excellent product, promptly delivered! Great service.

28 July 2026
BioCare logo

Reply from BioCare

Dear Lis,

Thank you so much for your fantastic review! We’re delighted to hear that you’re happy with the product and that it arrived promptly. We really appreciate your kind words about our service.

Thank you for your custom, we really appreciate it.

Kind regards
BioCare customer Care Team

Rated 5 out of 5 stars

Satisfied customer

I think BioCare is very knowledgeable around its products so I was able to get good advice on what I needed. The goods were promptly sent, indeed they were here they within two days.
I have found the product very helpful so it is something I will need from time to time so it's good to know that you are there when I need it.

27 July 2026
BioCare logo

Reply from BioCare

Dear Customer,

Thank you so much for your lovely review! We’re delighted to hear that you found our team knowledgeable and that we were able to provide helpful advice on choosing the right product for you. It’s also great to know your order arrived promptly and that you’ve found the product helpful.

We really appreciate your continued trust in BioCare and look forward to being here whenever you need us. Thank you again for choosing BioCare!

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

So far so good

So far so good. have been using this product for a few months now. I am sleeping better and have more energy. I have increased my exercise routine and generally feel better

27 July 2026
BioCare logo

Reply from BioCare

Dear Kim,

Thank you for sharing your experience! We’re delighted to hear that you’ve noticed positive changes in your sleep, energy levels and overall wellbeing. It’s wonderful to hear that you’ve also been able to increase your exercise routine.

We really appreciate your feedback and wish you continued success!

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

Very good experience buying first…

Very good experience buying first purchase
Now waiting for good effect

27 July 2026
BioCare logo

Reply from BioCare

Dear Rajesh,

Thank you for sharing your experience! We’re delighted to hear that your first purchase with us was a positive one. We hope you’re happy with your supplements and wish you all the best.

Thank you for choosing BioCare!

kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars
BioCare logo

Reply from BioCare

Dear Marion,

Thank you for your review.

Because we care, we put customers at the heart of everything we do, and it’s great to hear you are happy with your purchase.

Thank you for your custom, we really appreciate it.

Kind regards,
BioCare Customer Care Team

Rated 5 out of 5 stars

Excellent service as usual

Excellent service as usual. Easy to use website, fast delivery by Royal Mail.

18 July 2026
BioCare logo

Reply from BioCare

Dear Gillian,

Thank you for your lovely review! We’re delighted to hear that you’ve enjoyed our service as usual and found our website easy to use. It’s great to know your order arrived quickly with Royal Mail too.

We really appreciate your continued support!

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars
BioCare logo

Reply from BioCare

Dear Customer,

Thank you for your feedback.

We’re delighted to hear that you are happy with our products and service. Our team works hard to ensure every customer feels supported and it is always rewarding to receive such positive feedback.

Kind regards,
BioCare Customer Care Team

Rated 5 out of 5 stars

ALWAYS EXCELLENT RELIABLE products and…

ALWAYS EXCELLENT RELIABLE products and super fast delivery

15 July 2026
BioCare logo

Reply from BioCare

Dear customer,

Thank you so much for your fantastic review! We’re delighted to hear that you can always rely on our products and that you’re happy with our fast delivery. Your continued trust and support mean a great deal to us!

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

Easy to order and super fast delivery

Easy to order and super fast delivery

24 July 2026
BioCare logo

Reply from BioCare

Dear Bo,

Thank you for your review.

We work very hard to ensure that all orders placed before 5pm are dispatched the same day by Royal Mail tracked 24. Therefore, it is good to read that the delivery time is quick.

Kind regards,

BioCare Customer Care Team

Rated 5 out of 5 stars

Excellent customer adviser,very…

Excellent customer adviser,very friendly and knowledgeable,so helpful.
Next day delivery.

24 July 2026
BioCare logo

Reply from BioCare

Dear Rachel,

Thank you for your lovely feedback! We’re so pleased to hear that you found our customer adviser friendly, knowledgeable and helpful. We’re also delighted that your order arrived the next day. We really appreciate you taking the time to share your experience!

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

I have been buying BioCare supplements…

I have been buying BioCare supplements for many years and shall continue to buy them as they are superior to other brands.

24 July 2026
BioCare logo

Reply from BioCare

Dear Mary,

Thank you so much for your wonderful review and for choosing BioCare for so many years. We’re delighted to hear that you consider our supplements superior to other brands. Your continued trust and loyalty mean a great deal to us, and we look forward to supporting you for many more years to come!

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

Ease of communication to order the…

Ease of communication to order the product and without delay the product was delivered within 24hrs excellent service

22 July 2026
BioCare logo

Reply from BioCare

Dear Eifion

Thank your for your review.

We're so pleased to hear that ordering was easy and that your product was delivered within 24 hours. It's great to know you were happy with the service and we really appreciate you taking the time to share your experience.

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

Great product and brand

Great product and brand, it is really important for me to take supplements with high quality and I always reach out to BioCare!

7 July 2026
BioCare logo

Reply from BioCare

Dear Miss Aleksandra

Thank your for your review.

We're delighted to hear that you trust BioCare for your supplements and that our commitment to quality is so important to you.

We appreciate your continued support.

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars
BioCare logo

Reply from BioCare

Dear David

Thank your for your review.

We're delighted to hear you found our service prompt and efficient. We really appreciate your support.

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, purchased Polyzyme, they are helping with my digestive issues

21 July 2026
BioCare logo

Reply from BioCare

Dear Ruth

Thank your for your review.

We're delighted to hear your order arrived quickly and that Polyzyme is helping with your digestive issues. We really appreciate you sharing your experience and hope you continue to see great results.

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

Excellent service and product

Excellent service and product as always. Very friendly staff and easy to contact them if needed

21 July 2026
BioCare logo

Reply from BioCare

Thank you for your review.

We're delighted to hear that you consistently receive excellent service and are happy with our products. Our team works hard to ensure every customer feels supported and can easily reach us when needed.

Thank you for your custom, we really appreciate it.

Kind regards
BioCare Customer Care Team

Rated 5 out of 5 stars

Quick and easy service

Quick and easy service. Highly recommend! Product is great!

21 July 2026
BioCare logo

Reply from BioCare

Dear Daniela,

Thank you for your wonderful review.

We're delighted to hear you found our service quick and easy, and that you're happy with the product. Your recommendation means a lot to us, and we truly appreciate your support.

Kind regards
BioCare Customer Care Team

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