BiP Solutions Reviews 219

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Just renewed our annual contract and signed up for three years. Fantastic service throughout from John-Joe Smith who walked us though the renewal and then took time in a follow up demo to ensure we a... See more

Company replied

Rated 5 out of 5 stars

Our account manager Brandon Coghill has been helpful throughout the set up for our company. He always makes time to help and assists with our queries. The portal is user friendly and contains all the... See more

Company replied

Rated 1 out of 5 stars

Well - what can I say about this awful company? Back on 23rd May 2024 we were looking at Compete For when we were called by their Mathew Roger from their sister company BiP Solutions to suggest we loo... See more

Company replied

Rated 5 out of 5 stars

The only business to business portal you should choose in the UK, the webinars,the training, and a dedicated account manager were all top drawer. No other portal investigated came anywhere near. Every... See more

Company replied

Company details

  1. Business development service
  2. Media and Marketing Agency

Written by the company

BiP Solutions helps businesses of all sizes grow through engagement with the public sector supply chain; and helps public sector buyers engage with their suppliers compliantly and efficiently. BiP's customers can rely on the expertise and experience that's accumulated in more than 38 years of business. Over nearly four decades our product set has evolved to become the most comprehensive range of online intelligence and analysis solutions and consultancy, marketing and events services in the market. However, the idea that started it all way back in 1984 hasn’t changed: to help businesses and governments to work together more effectively and successfully to the benefit of all. Our business intelligence services are the most advanced available; blending powerful data research (we own the UK's largest database of government contracts, awards and spend data) with AI and data visualisation. We make it easier for suppliers to find opportunities relevant to them - and to identify potential future opportunities that have yet to be tendered. Early engagement is core to our philosophy and supported via our 200,000 strong database of public sector procurement decision makers and influencers. This database, allied with our skills in Business to Government (B2G) marketing and content creation makes us the only partner you will need.

BiP Solutions

Written by the company

Focused on delivering success for our customers
Now in its 40th year, BiP Solutions is the leading provider of services that support successful engagement within public sector supply chains. We recognise the power of the public sector as a customer, and have grown massively since our beginnings in a portable cabin in Glasgow. BiP Solutions has come a long way but our core values remain unchanged – we continue to remain at the heart of the buyer/supplier relationship and support our customers through all stages of the procurement journey. Our services are all designed to help businesses grow, within the largest and most diverse marketplace of all. From online business intelligence services through to market engagement and proven industry events, there is no better way to engage with the public sector supply chain.

Contact info

4.1

Great

TrustScore 4 out of 5

219 reviews

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Replied to 33% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Valuable alerts and market intel

We worked with Colin Stewart to create a subscription that worked for multiple license holders, spending time on tailoring our profiles to provide targeted tender alerts. We use the market intel and spend analysis to better understand our position in the market and to track contract developments.

23 September 2020
Unprompted review
Rated 5 out of 5 stars

Never go MIA again!

No need to go MIA, or Miss Out On Action ever again;
As a product/service, the DCi contracts finder is a first class tool, alerting us to many opportunities that might otherwise be missed.
As a company, BiP Solutions have a great team, who have worked with us to tailor a solution for maximum effectiveness. As individuals, the people working with us are wonderful; personable, understanding and efficient

22 September 2020
Unprompted review
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Reply from BiP Solutions

Hi A - great review; may need to use that MIA line... Glad DCI is working well for you - we take pride in providing not just an online service but also the support to help customers get the most from it: delivered by actual humans.

Rated 5 out of 5 stars

Excellent

Excellent, fast service. Very helpful.

18 September 2020
Unprompted review
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Reply from BiP Solutions

Thanks for your great review; we appreciate the feedback.

Rated 5 out of 5 stars

Highly Recommend

I have worked with Stuart on a lot of campaigns over a number of years for our events and have had great responses and success in generating registrations and attendees. With the obvious synergy between our events and BiP I am looking forward to continuing to work with Stuart as we launch new events next year.

18 September 2020
Unprompted review
BiP Solutions logo

Reply from BiP Solutions

Thanks James for your great review! We look forward to working with you to promote future events!

Rated 5 out of 5 stars

BIP Solutions - Great Service

“An invaluable product if you want to identify and win public sector contracts. The support from our dedicated account manager, Colin Stewart, exceeded our expectations. Always available at the end of the phone and he was always in touch throughout our subscription to ensure we were getting the most from it. Can’t recommend DCI highly enough!”

16 September 2020
Unprompted review
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Reply from BiP Solutions

Thanks Tony for a great review! We always strive to ensure our customers are encouraged to really get the most out of our products so it's great to hear you are benefiting from this support. Thanks once again

Rated 5 out of 5 stars

Efficient Marketing Support

We have worked with Stuart Parkinson on a number of email marketing projects and have had great success with generating new and genuine enquiries. Thank you for the support.

15 September 2020
Unprompted review
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Reply from BiP Solutions

Thanks for the great review - we look forward to supporting more of your future projects!

Rated 5 out of 5 stars

Solid option for demand generation, with excellent staff

We've been working with BiP to generate demand as our business moves into the UK and Ireland from the US. From the first call, Chris has been an absolute pleasure to deal with; knowledgeable, and quick to offer advice or suggestion to maximise results. Likewise Heather is a great writer, and working with her to craft great messaging is pain-free. The BiP databases are solid and tick boxes for both quality and quantity.

14 September 2020
Unprompted review
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Reply from BiP Solutions

We're delighted with your review Matthew - thank you for the positive feedback on the service you've received from Chris, Heather and the team; we look forward to supporting your future growth ambitions.

Rated 5 out of 5 stars

Stuart and Stephen went above and…

Stuart and Stephen went above and beyond to maximise our audience and reach. They are very patient with our requests, and are also helpful, for example by forwarding efficiently all the direct replies - - making it easy. Definitely looking forward to working again with them soon.

9 September 2020
Unprompted review
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Reply from BiP Solutions

Thank you Jane - we appreciate your feedback and are delighted that Stuart, Stephen and the team are helping you achieve your goals.

Rated 5 out of 5 stars

Great service and quality

Great service from all members of the team I have dealt with and a very honest personal approach to providing support.

13 August 2020
Unprompted review
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Reply from BiP Solutions

Thanks for the great review James - glad you are benefiting from our support.

Rated 1 out of 5 stars

Relentless spam e-mails.

Relentless spam e-mails.
Unsubscribe after unsubscribe e-mail ignored.
Comments on here highlight these two contacts as being responsible for dealing with these issues.
Grahame Steed
Sandra Peet
Stop sending e-mails about your dubious events.

12 August 2020
Unprompted review
BiP Solutions logo

Reply from BiP Solutions

*Updated reply*
Hi James, further to my reply below and my email to you, I have not had a response. I wanted to confirm we have opted your email address out of receiving any further communications from BiP Solutions and have also disabled your Delta account, so you do not receive any further communications from Delta, including any service announcements.
I hope this resolves your query but if you have any further questions, please do respond back to my earlier email and I will come back to you asap.

Hi James, whilst I disagree with your comment regarding our events, I'm sorry to hear that you're continuing to receive our marketing emails despite requesting that these stop. At BiP, we take this very seriously so, therefore, please can you contact me at sandra.peet@bipsolutions.com, and I'll check into it personally for you. Best regards Sandra

Rated 5 out of 5 stars

Unbelievably successful portal

The only business to business portal you should choose in the UK, the webinars,the training, and a dedicated account manager were all top drawer. No other portal investigated came anywhere near. Every member of staff talked to gave the same high market intelligence intensity vibe. It worked first time used. A blue chip client asked for our marketing information within minutes. Martin Russell : Midland Components Ltd.

10 August 2020
Unprompted review
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Reply from BiP Solutions

We live for reviews like this! Thanks for posting this Martin - we're delighted that our service is delivering the results you need, and so quickly too. Glad that the support provided is so beneficial for you also - there's a huge amount happening in the marketplace, so this is all designed to help you find and win opportunities.

Rated 4 out of 5 stars

A good tool for purchasers............

I have been using the Delta e-sourcing tool for over 12 years. It is easy to use, reasonably intuitive (there is always something but then I am quite old!) and is good value for money. We can feedback tweaks and improvements via our Account Manager and these requests usually happen.

Overall it is reliable and the Helpline really is!

3 August 2020
Unprompted review
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Reply from BiP Solutions

Thanks for the great review Bob; we're glad that Delta is working for you; especially since you are such a long-standing customer. We do take customer feedback on board and are constantly striving to make our services better. Appreciate the mention of our Helpline too - this support is what makes the difference for many of our clients.

Rated 5 out of 5 stars

Great marketing services & support

The marketing team at FlowForma Process Automation have been delighted with the support and services provided to date. Thank you to Stuart and the rest of the Client Services team (Heather, Stephen & Rob) at BiP Solutions, we are very excited for our upcoming marketing campaigns and look forward to working together over the coming years.

29 July 2020
Unprompted review
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Reply from BiP Solutions

Thanks for your review Ursula . Stuart, Heather, Stephen, Rob and the rest of the team at BiP Solutions work hard to delight their clients, so it is fantastic to see this recognised. We look forward to supporting your business for many years to come.

Rated 5 out of 5 stars

Pleasure to work with

The team are more than happy to work with you and your budget to ensure you're getting the best out of it. Really friendly and a pleasure to work with, especially Stuart Parkinson.

29 July 2020
Unprompted review
BiP Solutions logo

Reply from BiP Solutions

Delighted that our service, with Stuart's support, is working for you Jess. Thanks for taking the time to post your positive experience!

Rated 5 out of 5 stars

Really good product

Really good product, Tracker Intelligence with supportive help from Colin Masia and the team. I've won business which I would not have identified without the tracker so it's been very valuable.

27 July 2020
Unprompted review
BiP Solutions logo

Reply from BiP Solutions

Thanks for the positive review of Tracker, Ben. The service is all about finding and winning new business so we're delighted that this has been your experience. Thanks for mentioning Colin's support too - this is a really important part of the service we offer.

Rated 5 out of 5 stars

Great company to work with...

Cranfield School of Management master's student recruitment team have been working with BiP Solutions for the last 4 years and have been really happy with the service and support we receive from the team. We have run various direct email campaigns for a number of our master's level apprenticeship programmes, and have been pleased with the results. We have recruited new students onto our courses as a direct result, and have developed our own pipeline of prospects from these campaigns. We plan to work with BiP Solutions again over the coming year.

22 July 2020
Unprompted review
BiP Solutions logo

Reply from BiP Solutions

Hi Jo - thank you for your great review. We are delighted that you are driving results from your campaigns and look forward to supporting Cranfield School of Management on future projects.

Rated 5 out of 5 stars

I started working with Stuart Parkinson…

I started working with Stuart Parkinson in July demonstrating my business through the public sector database. Stuart has been operating through the Cadence marketing branding and has generated me two enquiries so far and I recommend using Stuart and Cadence moving forward. I John Afonso with Victory Courier Services we are very happy with the campaign Stuart Parkinson did for us. Well done Stuart Parkinson. Thanks for all your support.

21 July 2020
Unprompted review
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Reply from BiP Solutions

Hi John, thanks for your fantastic review! It's great to hear the campaign has generated responses for you and I'm sure Stuart and Rob from our content team will be delighted to read this.

Rated 4 out of 5 stars

Simple, intuitive and easy to use

Delta eSourcing is relatively simple, intuitive and easy to use, which is important in an organisation with a devolved procurement regime. The live chat facility has been a very effective way of resolving queries, even in lockdown. It's pretty reliable, too.

20 July 2020
Unprompted review
BiP Solutions logo

Reply from BiP Solutions

Hi Andy - thanks for your positive feedback about the Delta service and support; glad it has been working well for you.

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