BiP Solutions Reviews 219

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Just renewed our annual contract and signed up for three years. Fantastic service throughout from John-Joe Smith who walked us though the renewal and then took time in a follow up demo to ensure we a... See more

Company replied

Rated 5 out of 5 stars

Our account manager Brandon Coghill has been helpful throughout the set up for our company. He always makes time to help and assists with our queries. The portal is user friendly and contains all the... See more

Company replied

Rated 1 out of 5 stars

Well - what can I say about this awful company? Back on 23rd May 2024 we were looking at Compete For when we were called by their Mathew Roger from their sister company BiP Solutions to suggest we loo... See more

Company replied

Rated 5 out of 5 stars

The only business to business portal you should choose in the UK, the webinars,the training, and a dedicated account manager were all top drawer. No other portal investigated came anywhere near. Every... See more

Company replied

Company details

  1. Business development service
  2. Media and Marketing Agency

Written by the company

BiP Solutions helps businesses of all sizes grow through engagement with the public sector supply chain; and helps public sector buyers engage with their suppliers compliantly and efficiently. BiP's customers can rely on the expertise and experience that's accumulated in more than 38 years of business. Over nearly four decades our product set has evolved to become the most comprehensive range of online intelligence and analysis solutions and consultancy, marketing and events services in the market. However, the idea that started it all way back in 1984 hasn’t changed: to help businesses and governments to work together more effectively and successfully to the benefit of all. Our business intelligence services are the most advanced available; blending powerful data research (we own the UK's largest database of government contracts, awards and spend data) with AI and data visualisation. We make it easier for suppliers to find opportunities relevant to them - and to identify potential future opportunities that have yet to be tendered. Early engagement is core to our philosophy and supported via our 200,000 strong database of public sector procurement decision makers and influencers. This database, allied with our skills in Business to Government (B2G) marketing and content creation makes us the only partner you will need.

BiP Solutions

Written by the company

Focused on delivering success for our customers
Now in its 40th year, BiP Solutions is the leading provider of services that support successful engagement within public sector supply chains. We recognise the power of the public sector as a customer, and have grown massively since our beginnings in a portable cabin in Glasgow. BiP Solutions has come a long way but our core values remain unchanged – we continue to remain at the heart of the buyer/supplier relationship and support our customers through all stages of the procurement journey. Our services are all designed to help businesses grow, within the largest and most diverse marketplace of all. From online business intelligence services through to market engagement and proven industry events, there is no better way to engage with the public sector supply chain.

Contact info

4.1

Great

TrustScore 4 out of 5

219 reviews

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Replied to 33% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

North Norfolk District Council

North Norfolk District Council - We have successfully used the delta system for the last 2 and half years, using both Tender Boxes and Quickcall. The system has proved very reliable and benficial, the helpdesk are very quick to resolve any issues that we may have.
Would highly reccommend.

20 July 2020
Unprompted review
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Reply from BiP Solutions

Thanks for the positive review Debra - we are pleased that the Delta system is helping North Norfolk DC manage its procurement activity effectively and appreciate the recommendation.

Rated 5 out of 5 stars

We have been working with BIP for the past 5 years now.

Chris Schatynski is a fantastic Account Manager and BIP are a great company to work with, quick and efficient. Would highly recommend!

6 July 2020
Unprompted review
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Reply from BiP Solutions

Thanks for your review Suzanne - we are delighted to hear you are happy with the service provided. I'll be sure to pass this feedback onto the whole team.

Rated 1 out of 5 stars

SCAM ALERT

Same as most people on here really. You assume the service is for 1yr they renew it as they know most people have overlooked the rolling contract small print and they come after you for the money. It is a modern day SCAM COMPANY. They threaten you with court. We are happy to take them to court and counter claim.

22 June 2020
Unprompted review
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Reply from BiP Solutions

Hi Ebrahim. I'm sorry that this is your view of our business; however, we are absolutely clear about the terms of our subscription from the very outset. The terms are explained during the sales process and in the terms and conditions that must be accepted by customers before access to the service can be granted.

In common with many other subscription services - within the business and consumer environments - rolling (or auto renewal) subscriptions exist to ensure continuity of service. For services like ours, which provide dynamic business intelligence and contracts information, such continuity is essential to ensure vital opportunities are not missed because a customer has mistakenly allowed their subscription to lapse. The majority of our customers are happy to have auto renewal in place for exactly this reason.

Those who prefer not to auto renew can remove this option at any point in their subscription term prior to the renewal date. It is regrettable that we are in this situation and we hope that a positive outcome can still be reached.

Rated 5 out of 5 stars

What a great company to work with

What a great company to work with, quick, efficient and most importantly deliver the results! They are in my Marketing plans now as a trusted partner!

17 June 2020
Unprompted review
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Reply from BiP Solutions

Thanks for your great review Elena - we're delighted to be your trusted partner and look forward to delivering more results for you in the future!

Rated 5 out of 5 stars

Great support from the team...

AH Fixings has been supporting companies throughout covid-19 supplying PPE, Stuart and the team have been working hand in hand with us to communicate with organisations that require this type of assistance. It has been a successful campaign so far and we look forward protecting the industry moving forward with Stuart and BiP Solutions.

16 June 2020
Unprompted review
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Reply from BiP Solutions

Thanks for the positive review: we're glad your campaign has been successful, especially given the nature of what your business supplies.

Rated 5 out of 5 stars

Used for email marketing and data

Used for email marketing and data. Very transparent, robust and delivered good results. Continue to work with and have a great ongoing relationship with them. Would recommend.

10 June 2020
Unprompted review
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Reply from BiP Solutions

Hi EL, thanks for your positive review. We work very hard behind the scenes and continue to invest in developing our people and our data. Fantastic to hear this is generating great results for you!

Rated 5 out of 5 stars

BIP and Chris Schatynski

I've been working with Chris on various cross sector lead gen campaigns and Chris and the team have delivered fantastic results for us, both in terms of volume and quality of incremental leads. Very agile and responsive too. Would highly recommend!

9 June 2020
Unprompted review
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Reply from BiP Solutions

Hi Greg thanks for your positive feedback! It's much appreciated and all involved will be delighted to hear this good news!

Rated 5 out of 5 stars

We have been running a campaign with Stuart Parkinson

We have been running a campaign with Stuart since February this year, the first online one we have done, and the success has been really encouraging. Our email campaigns have bee linked with online ads and have driven increased numbers of visitors to our website. Not only that, but the emails have created around 30 warm openings with organisations.

3 June 2020
Unprompted review
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Reply from BiP Solutions

Hi Corrina - many thanks for the positive endorsement of our service, it means a lot. Glad that your campaigns are delivering such strong results!

Rated 5 out of 5 stars

Quality data and service

Excellent, well-maintained data. Just re-licensed for a second year. Our sales manger, Jennifer Flitcroft, was responsive, helpful and knowledgeable.

2 March 2020
Unprompted review
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Reply from BiP Solutions

Thanks for the great review Neil - we are investing heavily into our data to ensure it is fresh and relevant, glad this is working well for you - as well as the service you are receiving.

Rated 5 out of 5 stars

Great Service - Stuart Parkinson

We've been dealing with Stuart Parkinson in the UK construction Online division.

Stu has gone baove and beyond from the start to get us a deal that suited our budget and needs, always quick to respond to any queries.

This is actually the second time we've dealt with Stuart, highly reccomended

20 December 2019
Unprompted review
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Reply from BiP Solutions

Thanks for the great review Aled, pleased we've been able to help you.

Rated 5 out of 5 stars

Great service!

We have just started working with Stuart Parkinson on UK Construction. The initial results have been very promising and the guys are a pleasure to work with!

9 December 2019
Unprompted review
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Reply from BiP Solutions

Hi Jon - thanks for the positive review, glad you have got off to such a good start with our service.

Rated 5 out of 5 stars

Great Help

I regularly deal with Stuart Parkinson at Defence Online and he always provides a helpful and informative service

27 November 2019
Unprompted review
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Reply from BiP Solutions

Thanks for the great feedback Phil.

Rated 5 out of 5 stars

Friendly and profesional

Have worked with Stuart Parkinson on UK Construction Online for the last year and he has always remained friendly, honest and professional. Clearly passionate about the product.

22 November 2019
Unprompted review
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Reply from BiP Solutions

Hi Phil -thanks for the positive review. It's great to hear and we look forward to continuing to work with you going forward.

Rated 1 out of 5 stars

Relentless spam

I have been receiving spam emails from BIP Solutions for years despite unsubscribing multiple times.

20 November 2019
Unprompted review
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Reply from BiP Solutions

Hi Nick, I'm sorry that you're continuing to receive our marketing emails despite requesting that these stop. At BiP, we take this very seriously so, therefore, please can you contact me at sandra.peet@bipsolutions.com, and I'll check into it personally for you. Best regards Sandra

Hi Nick, following our separate conversation, I'm glad to say the issue has now been resolved. Apologies once again for the inconvenience caused. Best regards Sandra

Rated 5 out of 5 stars

The staff were very professional and…

The staff were very professional and extremely helpful in creating a successful campaign. They were especially valuable for their reach into the public sector and managed to generate good leads in this area, as well as in the private sector.

12 November 2019
Unprompted review
Rated 5 out of 5 stars

Solutions Provided

I can confirm that I have worked with Stuart Parkinson in UK Construction Online division and have enjoyed an excellent working relationship and Stuart has assisted me all the way.

7 November 2019
Unprompted review
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Reply from BiP Solutions

Hi Chris, that's great to hear! Thanks for the positive review.

Rated 1 out of 5 stars

Endless persistent spam emails

Endless persistent spam emails. Even after speaking to human beings at the company to get myself removed from their database they still email me.

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01/11/19 - Management from BIP have been in touch with me. Their email says they have investigated and that there should be no further unsolicited emails.

31 October 2019
Unprompted review
BiP Solutions logo

Reply from BiP Solutions

Hi - following your separate communication to us, I have replied to you with an explanation of what has happened and what we have done to address it. This issue should now be completely resolved, and we apologise for the inconvenience you have encountered as a result of it. You have my contact details should you require any further support.

Rated 4 out of 5 stars

We have been working with BIP

We have been working with BIP on an e-mail campaign now for about two months, and the initial results have been very encouraging. Our contact, James, has been bvery enthusiastic and kept us very much 'in-the-loop'and continues to check we are happy with the service we are receiving.

13 October 2019
Unprompted review
BiP Solutions logo

Reply from BiP Solutions

Hi - that's great to hear, thanks for the positive review.

Rated 4 out of 5 stars

UK Construction Online

We have run a series of banners, solus emails and editorial with Stuart Parkinson with encouraging results.

9 October 2019
Unprompted review
BiP Solutions logo

Reply from BiP Solutions

Thanks for the review Ceri; very glad to hear you are getting good results with your UK Construction Online campaigns.

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