Bird & Co Solicitors Reviews 

1,192
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 217 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, professional, and quick to answer any questions throughout the entire legal process. Many people note that the overall service is smooth, efficient, and remarkably stress-free, making complex property transactions much easier to manage from start to finish. Some reviewers were not happy with delays and communication speed during their property purchases. A few consumers mentioned that they had to actively chase the team or desired much more frequent updates as things occasionally took longer than expected and caused frustration.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professional, polite, and... See more

Service

Reviewers mention positive feedback about service, highlighting a seamless and stress-free property... See more

Response time

People report positive experiences with response times, noting that emails and queries are consistently... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the prompt and supportive... See more

User experience

Reviewers highlight positive aspects of user experience, describing the overall process as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was very apprehensive when I first contacted Bird and Co but there was no need. The communication was first class and everything we needed dealing with was sorted very quickly at a great price (whi... See more

Company replied

Rated 5 out of 5 stars

We moved house this year and are SO glad we used Bird & Co for our solicitors. Our transaction was anything but simple and Hannah was outstanding. Her professionalism and knowledge was second to n... See more

Company replied

Rated 5 out of 5 stars

Bird & Co and in particular, Nancy Watson and her team were great when dealing with our conveyance. They always answered any questions we had promptly, professionally and politely. There are no hid... See more

Company replied

Rated 5 out of 5 stars

Having dealt with Bird & CO’s conveyancing teams on a number of occasions I can only say I can highly recommend them. Their service is brilliant.Members of their teams are friendly, efficient, easy to... See more

Company replied


Company details

  1. #20 of 83 best companies in Law firm
  2. #13 of 65 best companies in Conveyancer
  3. #4 of 35 best companies in Family Lawyer
  4. #31 of 158 best companies in Legal Services
  5. #7 of 35 best companies in Personal Injury Lawyer

About Bird & Co Solicitors

Written by the company

Bird & Co Solicitors are a long-established solicitors firm with three offices in the East Midlands of the UK, both in Nottinghamshire and Lincolnshire.

The Firm’s clients are based all over England and Wales, and in more than 20 other countries worldwide. Every year thousands of happy clients receive our services. We’re specialist lawyers serving clients all over the World, but we retain our local ethos and are a strong part of our community in the UK.

We have a particular specialism in property transactions and conveyancing, as well as serious personal injury claims including catastrophic injury, criminal and business defence especially the more serious offences, family law including care proceedings, divorce and child contact, dispute resolution (bringing and defending claims in the courts), employment and discrimination work for clients involved in bringing or defending cases before the Courts, Tribunals and other Regulatory and Public bodies. No case is too complex or sensitive for us.

Get a conveyancing quote now Contact us

Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,192)

215 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Communication to be better

I was very disappointed in the service I received. I did inform the company that I was due to travel and that I would be away for 3/4 weeks. I then requested a private call to go through all expectations and anything that I would be required to do as time was an issue. After receiving the call I had done everything that was expected. As soon as I was on holiday I then received an email to inform me that I was required to send hard copies of my documents to the company that wasn’t discussed or informed. I was then away and couldn’t do this making the process prolonged and being frustrated.

23 January 2026
Bird & Co Solicitors logo

Reply from Bird & Co Solicitors

We are sorry to see that you were not completely satisfied with the service that was provided. If you would like to discuss this further with us, please do not hesitate to contact the team or email us at enquiries@birdandco.co.uk

Rated 5 out of 5 stars

Outstanding.

We moved house this year and are SO glad we used Bird & Co for our solicitors. Our transaction was anything but simple and Hannah was outstanding. Her professionalism and knowledge was second to none. She ensured that we were well informed throughout and was readily available when a problem occurred.

Hannah made us feel at ease, and we would not hesitate using Bird & Co for our future needs.

Thank you Hannah and Bird & Co you were everything we needed.

17 October 2025
Unprompted review
Bird & Co Solicitors logo

Reply from Bird & Co Solicitors

Thank you for taking the time to leave a review. We really appreciate your comments.

Rated 5 out of 5 stars

Professional

Professional, responsive, good communication.

29 January 2026
Bird & Co Solicitors logo

Reply from Bird & Co Solicitors

Thank you for your kind review.

Rated 5 out of 5 stars

We had a fantastic experience

We had a fantastic experience with Sebastian Thorpe and the team. Sebastian was calm, efficient and incredibly reassuring throughout the whole conveyancing process.

He was always available to talk things through, communicated clearly and handled everything professionally from start to finish. We felt completely supported and in very safe hands.

Highly recommend :)

20 December 2025
Unprompted review
Bird & Co Solicitors logo

Reply from Bird & Co Solicitors

Thank you for taking the time to leave a review. We are so pleased to hear you were happy with the service you received.

Rated 5 out of 5 stars

Very happy I went with these…

Very happy I went with these solicitors. Despite being online, they were always quick to respond to messages, and sometimes quite late at night. Am intending to use again in the future

14 January 2026
Unprompted review
Bird & Co Solicitors logo

Reply from Bird & Co Solicitors

Thank you for your review. We are so pleased to hear you were happy with the service.

Rated 5 out of 5 stars

Excellent experience!!

Very efficient, excellent communication and easy process. Hannah and Team Shard in Newark dealt with my sale and heartily recommend them :)

28 January 2026
Bird & Co Solicitors logo

Reply from Bird & Co Solicitors

Thank you for taking the time to leave a review. Your comments are greatly appreciated.

Rated 5 out of 5 stars

Excellent efficient conveyancing…

Excellent efficient conveyancing service. I have used Bird & Co for over 20 years for both buying and selling property. Dale and the team at Lincoln are first class.

22 January 2026
Bird & Co Solicitors logo

Reply from Bird & Co Solicitors

Thank you for taking the time to leave a review. Your comments are greatly appreciated by everyone involved.

Rated 5 out of 5 stars

Exceptional service

Exceptional service. Chloe went above and beyond to take care of our transaction.

16 January 2026
Bird & Co Solicitors logo

Reply from Bird & Co Solicitors

Thank you for your kind review. We are really pleased to hear you were happy with the service.

Rated 5 out of 5 stars

Very helpful - would recommend!

We came to Bird & Co midway during our purchase of our first house due to previous solicitors not being able to help us with what we needed, Bird & Co were able to help instantly and through out the whole purchasing process we’re always easy to get hold of, helpful and supportive.
Sebastian and Jade especially have been able to make purchasing a first home the least stressful it could be.

23 January 2026
Unprompted review
Bird & Co Solicitors logo

Reply from Bird & Co Solicitors

Thank you for taking the time to leave a review. We are so pleased to hear you were happy with the service.

Rated 5 out of 5 stars

Responsive & Helpful

The solicitors at Bird & Co were helpful, responsive and informative throughout my house purchase. I would certainly consider using them again in the future.

10 November 2025
Unprompted review
Bird & Co Solicitors logo

Reply from Bird & Co Solicitors

Thank you for your review. Your comments are greatly appreciated.

Rated 4 out of 5 stars

Being able to communicate in an easy and effective manner

Being able to communicate by email was helpful as I could do my communicating in my time rather having to be available during office hours. Team Lincoln were courteous and ready to answer my questions. Thank you

21 January 2026
Bird & Co Solicitors logo

Reply from Bird & Co Solicitors

Thank you for your review. We really appreciate your comments.

Rated 5 out of 5 stars

Grace and her team were brilliant

Grace and her team were brilliant. Quick to respond to emails and queries. Grace made the whole process stress free. I would highly reccomend.

16 January 2026
Unprompted review
Bird & Co Solicitors logo

Reply from Bird & Co Solicitors

Thank you for your review. We really appreciate your comments.

Rated 5 out of 5 stars

Amazing service from the team

I am so pleased I chose Bird & Co. The team (Hannah and Caroline) have been very fast and polite throughout the whole process. They made everything stress-free and the price was great value. They really look out for their clients. I won't go anywhere else in the future!

15 January 2026
Unprompted review
Bird & Co Solicitors logo

Reply from Bird & Co Solicitors

Thank you for your review. We are pleased to hear you are happy with the service.

Rated 4 out of 5 stars

Set expectations early

I chose Bird & Co because they appeared to be a suitable option for handling a modern auction property purchase.
My experience may be somewhat uncommon.

The initial sign‑up process was smooth, but once a conveyancer was assigned, communication became difficult. I felt left on my own and had to chase for updates multiple times, only being told it will be passed on.
It wasn’t until I was nearing a deadline set by the auction house that I finally reached someone who took ownership of the case.

From that point forward, things improved significantly. However, I still needed to follow up regularly for updates on matters between the conveyancer and the auction house.

Overall, I’m giving four stars because my later contact, Jacqueline, was professional, responsive, and reassuring. The original conveyancer fell ill, and I should have been reassigned to another team member much sooner. That delay created unnecessary pressure and contributed to the missed deadline, which was disappointing.

21 November 2025
Bird & Co Solicitors logo

Reply from Bird & Co Solicitors

Thank you for taking the time to leave a review. We appreciate your comments and shall take your feedback on board.

Rated 5 out of 5 stars

Excellent firm of solicitors!

I had the good fortune of dealing with Damian Sabino, who was excellent throughout. Damian was approachable & very helpful, he is explained things in a way that even I could understand and nothing was too much trouble for him.

I would highly recommend Bird & Co, a thoroughly professional firm.

12 January 2026
Unprompted review
Bird & Co Solicitors logo

Reply from Bird & Co Solicitors

Thank you for your kind review.

Rated 5 out of 5 stars

Simply superb

Entering a legal world of which I had no clue how to navigate- I spoke with Chris who happily steered the course to the Amazing Damian Sabino- not only did Damian guide me through uncharted waters but kept me grounded and pushed me on in what has been the most challenging year of my life- his guidance and starting has allowed me to focus on the future and put behind me a most punishing year- I will forever be indebted to Chris and Damian- I would advise anyone seeking and needing legal counsel then do not go to anywhere else. - I cannot thank you enough 🙏

13 January 2026
Unprompted review
Bird & Co Solicitors logo

Reply from Bird & Co Solicitors

Thank you for taking the time to leave a review. Your comments are greatly appreciated.

Rated 5 out of 5 stars

Legendary solicitors - I wish everyone in the property industry had this level of professionalism and integrity

Chloe and her team are everything that you can ask for from a conveyancing solicitor. They were responsive, attentive, meticulous and extremely helpful throughout our work together. I came to Bird and Co with a very rudimentary understanding of the conveyancing process as a first-time buyer and was taken good care of as every step of the process was thoroughly explained to me. They take care to communicate each and every discrepancy between the listing details and the results of their searches clearly so that you are well-informed ahead of the decision you're making. They do not cut corners even when you're clearly eager to get over the line ASAP, yet it doesn't even matter as an impatient person because they work so quickly and efficiently. They were also very accommodating of my crypto trading and investment history and were able to perform a comprehensive source of funds check without any issues. I can't wait to work with them again and will be recommending them to everybody I know

12 January 2026
Bird & Co Solicitors logo

Reply from Bird & Co Solicitors

Thank you for taking the time to leave a review. We are so pleased to hear you were happy with the service.

Rated 5 out of 5 stars

My experience was excellent

My experience was excellent. Bird & Co can manage large transactions quickly and further do all the checks quickly and efficiently for an all cash purchase.

9 January 2026
Bird & Co Solicitors logo

Reply from Bird & Co Solicitors

Thank you for your review. We really appreciate your comments.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look