Bird & Co Solicitors Reviews 

1,192
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 217 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, professional, and quick to answer any questions throughout the entire legal process. Many people note that the overall service is smooth, efficient, and remarkably stress-free, making complex property transactions much easier to manage from start to finish. Some reviewers were not happy with delays and communication speed during their property purchases. A few consumers mentioned that they had to actively chase the team or desired much more frequent updates as things occasionally took longer than expected and caused frustration.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professional, polite, and... See more

Service

Reviewers mention positive feedback about service, highlighting a seamless and stress-free property... See more

Response time

People report positive experiences with response times, noting that emails and queries are consistently... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the prompt and supportive... See more

User experience

Reviewers highlight positive aspects of user experience, describing the overall process as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was very apprehensive when I first contacted Bird and Co but there was no need. The communication was first class and everything we needed dealing with was sorted very quickly at a great price (whi... See more

Company replied

Rated 5 out of 5 stars

We moved house this year and are SO glad we used Bird & Co for our solicitors. Our transaction was anything but simple and Hannah was outstanding. Her professionalism and knowledge was second to n... See more

Company replied

Rated 5 out of 5 stars

Bird & Co and in particular, Nancy Watson and her team were great when dealing with our conveyance. They always answered any questions we had promptly, professionally and politely. There are no hid... See more

Company replied

Rated 5 out of 5 stars

Having dealt with Bird & CO’s conveyancing teams on a number of occasions I can only say I can highly recommend them. Their service is brilliant.Members of their teams are friendly, efficient, easy to... See more

Company replied


Company details

  1. #20 of 83 best companies in Law firm
  2. #13 of 65 best companies in Conveyancer
  3. #4 of 35 best companies in Family Lawyer
  4. #31 of 158 best companies in Legal Services
  5. #7 of 35 best companies in Personal Injury Lawyer

About Bird & Co Solicitors

Written by the company

Bird & Co Solicitors are a long-established solicitors firm with three offices in the East Midlands of the UK, both in Nottinghamshire and Lincolnshire.

The Firm’s clients are based all over England and Wales, and in more than 20 other countries worldwide. Every year thousands of happy clients receive our services. We’re specialist lawyers serving clients all over the World, but we retain our local ethos and are a strong part of our community in the UK.

We have a particular specialism in property transactions and conveyancing, as well as serious personal injury claims including catastrophic injury, criminal and business defence especially the more serious offences, family law including care proceedings, divorce and child contact, dispute resolution (bringing and defending claims in the courts), employment and discrimination work for clients involved in bringing or defending cases before the Courts, Tribunals and other Regulatory and Public bodies. No case is too complex or sensitive for us.

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Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,192)

215 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from Sebastian and…

Excellent service from Sebastian and the team - both in terms of advice, empathy when things don’t go to plan, any questions that you’d like timely answers to, doing the whole ID, funds verification process, which can be onerous at times and always having good comms with confirmation of next steps etc. they make use of automation where it’s helpful (digital forms and apps etc where appropriate to streamline) l’d definitely recommend them for any conveyancing needs.

6 January 2026
Unprompted review
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Reply from Bird & Co Solicitors

Thank you for taking the time to leave a review. We are so pleased to hear you were happy with the service.

Rated 5 out of 5 stars

Awesome company

Awesome company - picked up on all the details and got me out of a house purchase that had clear issues. Found another place and all sorted. Good pricing too.

Very happy and will always use this company if needed.

Thank you Grace

John

6 January 2026
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Reply from Bird & Co Solicitors

Thank you for taking the time to leave a review. Your comments are greatly appreciated.

Rated 5 out of 5 stars

I had Lewis Wilkinson and rob arthur…

I had Lewis Wilkinson and rob arthur working on my criminal case and they was truly amazing. Both kept me informed of everything they was doing and kept it in simple terms for me to be able to understand. Both are amazing

2 January 2026
Unprompted review
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Reply from Bird & Co Solicitors

Thank you for your review.

Rated 5 out of 5 stars

My experience with Bird and Co was nothing short of excellent.

My experience with Bird and Co was nothing short of excellent. My primary contact, Chloe Bailey, went above and beyond to steer me through the extremely complicated process of buying a house in UK whilst still living in Crete, Greece. In difficult circumstances she dealt with all of the complex requirements within that process, and dealt with my many queries and frustrations expertly but with patience and compassion. I cannot speak more highly of both Chloe and the firm.

16 December 2025
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Reply from Bird & Co Solicitors

Thank you for taking the time to leave a review. We are so pleased to hear you were happy with the service.

Rated 5 out of 5 stars

Review of Bird & Co

Team Turner were very professional, supportive and approachable throughout. Good choice

16 December 2025
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Reply from Bird & Co Solicitors

Thank you for your review. We really appreciate your comments.

Rated 5 out of 5 stars

Faultless

The Lincoln team (namely Dale, Sarah, and Naomi) have been faultless. They respond quickly and are thorough in their reports.
As first time buyers, we were terrified by the stories of slow solicitors that never reply, but we've had the opposite experience with Bird & Co.
Earlier in the year, we were trying to buy a different property that ended up falling through. During the process, Dale took the time to call us and explain certain legal clauses with no bias and no pressure to continue with the sale (despite operating as a no sale, no fee solicitor).
In our recent successful purchase, they continued to be communicative and speedy.
I cannot recommend the Lincoln team more. I will be keeping their details for all further property purchases/sales.
Thank you Lincoln team!

12 December 2025
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Reply from Bird & Co Solicitors

Thank you for your kind review. We are so pleased to hear you were happy with the service and your comments are greatly appreciated by all involved.

Rated 5 out of 5 stars

Could not recommend more highly

This is the second time I've used Bird & Co for the purchase of a house, and would definitely use again in the future. They are very thorough, responsive and diligent and could not recommend them more highly.

18 December 2025
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Reply from Bird & Co Solicitors

Thank you for your review. We are so pleased to hear you were happy with the service you received.

Rated 5 out of 5 stars

amazing friendly professional service.

amazing friendly professional service.
really felt that i was in good hands.
every Email that i sent was answered fast.

if in the future i would need this type of service again i would use them again, and recommend to every one to use their service.

17 December 2025
Unprompted review
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Reply from Bird & Co Solicitors

Thank you for your review. We are really appreciate your comments.

Rated 5 out of 5 stars

Excellent choice for your enquiry

Bird & Co Solicitors provided an excellent service. They were professional, attentive, and very understanding throughout the process. Communication was clear and consistent, and everything was handled with impressive speed and efficiency. I felt well supported from start to finish and would confidently recommend them.

10 December 2025
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Reply from Bird & Co Solicitors

Thank you for taking the time to leave a review. We are so pleased to hear you were happy with the service.

Rated 5 out of 5 stars

Extremely happy with how fast and…

Extremely happy with how fast and efficient Bird & Co have been. As a returning client, they have never disappointed. A special thank you to Chloe Bailey.

17 December 2025
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Reply from Bird & Co Solicitors

Thank you for your review. We really appreciate your comments.

Rated 5 out of 5 stars

This was a smooth transaction from…

This was a smooth transaction from start to finish. Thank you for all the help that we received

9 December 2025
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Reply from Bird & Co Solicitors

Thank you for your kind review. Your comments are greatly appreciated.

Rated 1 out of 5 stars

Maybe i dealt with the wrong…

Maybe i dealt with the wrong department, the service was awful, the communication was terrible, the chap i dealt with was brusque and unhelpful. Absolute waste of time and money will go out of my way to not use them again.

16 December 2025
Unprompted review
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Reply from Bird & Co Solicitors

We are sorry to see that you were not completely satisfied with the service that was provided. We are having trouble locating the relevant transaction on our system and so if you would like to take this further, please contact enquiries@birdandco.co.uk.

Rated 5 out of 5 stars

Fantastic service throughout!

Dale and the whole team have been fantastic from start finish! The services has been nothing but flawles! Responding and dealing with everything instantly! Would highly recommend!

15 December 2025
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Reply from Bird & Co Solicitors

Thank you for your review. We are so pleased to hear you were happy with the service.

Rated 5 out of 5 stars

Brilliant from start to finish

Bird & Co were brilliant from start to finish. Really helpful and reassuring, made what could have been a stressful transaction a pleasant one.
Rebecca was really knowledgeable and patient with us and happy to explain things we didn’t understand. Would definitely recommend!

12 December 2025
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Reply from Bird & Co Solicitors

Thank you for taking the time to leave a review. We really appreciate your comments.

Rated 5 out of 5 stars

Great service

I used Bird & Co Solicitors for a recent property purchase. The transaction took a long time due to delays in the chain, but Bird & Co went above and beyond chasing the other parties. I would highly recommend.

12 December 2025
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Reply from Bird & Co Solicitors

Thank you for your review. We really appreciate your comments.

Rated 5 out of 5 stars

Very professional,very communicative…

Very professional,very communicative and work as a well-oiled team.Had time and patience to deal with queries from nuisance callers( me !)and explain things in detail.Dealt with the inevitable hiccups along the way extremely efficiently.No hidden charges,very reasonable fees and a pleasure to do business with.

11 December 2025
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Reply from Bird & Co Solicitors

Thank you for your review. We are so pleased to hear you were happy with the service.

Rated 5 out of 5 stars

Excellent, efficient and supportive conveyancing …

Hanna & Chloe handled our conveyancing for the sale and purchase of properties.
They were efficient and professional and when we hit a few significant “bumps” in the process they were both extremely supportive and quick to deal with the issues

11 December 2025
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Reply from Bird & Co Solicitors

Thank you for taking the time to leave a review. Your comments are greatly appreciated.

Rated 5 out of 5 stars

Excellent

Excellent, efficient and helpful staff led by Dan Chard. Helen Gilcrest was outstanding

5 December 2025
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Reply from Bird & Co Solicitors

Thank you for your review. We really appreciate your comments.

Rated 5 out of 5 stars

Conveyance

Outstanding customer service
A big thank you to Seb and Jade for all of your help and support and for making things run so smoothly.

8 December 2025
Unprompted review
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Reply from Bird & Co Solicitors

Thank you for your review. Your comments are greatly appreciated by all involved.

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