BirthYearWatches.com Reviews 

760
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers consistently praise the high quality of the products and the exceptional care put into each order. Customers frequently highlight the fast delivery times, noting that items arrive securely packaged and in wonderful condition. Consumers also mention that the watches match their online descriptions perfectly, often surpassing expectations and functioning smoothly. However, some customers also noted occasional issues with their purchases, such as unexpected battery faults, non-original parts, or items arriving in poor working condition. Despite these few drawbacks, people continue to appreciate the helpful communication, fair pricing, and overall pleasant shopping experience provided.

What people talk about most

Product

People report high satisfaction and delight with the products received. Reviewers consistently note that... See more

Delivery service

Customers had positive experiences with delivery service, consistently reporting timely and fast shipping.... See more

Quality

Customers consistently note positive experiences with quality, expressing delight with beautiful timepieces... See more

Service

Users describe positive interactions with service, highlighting a wonderful end-to-end experience. Consumers... See more

Staff

Consumers find staff to be exceptionally helpful, informative, and reliable. People consistently praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Speed of delivery more than good. The watch meet description to a tee, only way it could have been better if the watch was free. But that’s just being greedy, more than happy with the total experience... See more

Company replied

Rated 5 out of 5 stars

Scott was very responsive to all my questions regarding my purchase. I had many questions and he replied quickly and honestly. He is very ethical. I received my watch and it is lovely. It has ke... See more

Company replied

Rated 5 out of 5 stars

Birth Year Watches have a great website with good photos and video of every watch as well as a detailed description. This provides an enjoyable browsing experience. Having shortlisted three watches, S... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience with BirthYearWatches. I needed some complicated shipping arranged so the package would arrive at a specific time at my hotel, and Scott was incredibly helpful. He answere... See more

Company replied


Company details

  1. #29 of 132 best companies in Watch shop

Information provided by various external sources

The site to buy or research your ideal birth year watch. Over 500 watches to choose from, Timex to Rolex, Accurist to Zenith


Contact info

4.9

Excellent

TrustScore 5 out of 5

760 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(760)

65 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bought my dream 1964 Certina watch from…

Bought my dream 1964 Certina watch from the site, unfortunately wasn't working when arrived, excellent open communication, stayed in touch with email about updates and received it back fully working and spotless. Good dude, honest dude and I got what was promised :) gonna keep buying from the site again for sure :)

30 January 2024
Unprompted review
BirthYearWatches.com logo

Reply from BirthYearWatches.com

Sorry it must have took a knock in the post, but glad we could get it back on your wrist quickly and without too much delay. Thanks for the review

Rated 4 out of 5 stars

H is for horology. And honesty.

Vintage watches are popular right now. And when things are popular, up goes the hype - and the prices. At BYW, however, a steady course is maintained. The blurb and short video that accompanies each watch listing never veers into overdrive. Like the website itself, the sales patter is not slick and seductive; it is honest and straightforward. 'We rate this because...', or: 'We went out and bought this on a whim because...'. What you never hear is, 'We like this so you have to, too.' If you enjoy watches but are wary of horological hustlers, perhaps BYW is the place for you.

4 January 2024
BirthYearWatches.com logo

Reply from BirthYearWatches.com

Thank you Matthew - valuable feedback

Rated 5 out of 5 stars

Found what I was looking for

Found what I was looking for. Easy purchase and the seller was very informative . Defo will use again

19 December 2023
BirthYearWatches.com logo

Reply from BirthYearWatches.com

Brilliant - look forward to welcoming you back

Rated 5 out of 5 stars

Very lovely thing to have

Very well presented and looked after watch from 1974! Exactly as advertised and I'm really enjoying this very thoughtful present from my wife.

18 December 2023
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Reply from BirthYearWatches.com

Glad you like it David - 1974 was a year for quality

Rated 5 out of 5 stars

Fast delivery

Fast delivery, watch is as described

18 December 2023
BirthYearWatches.com logo

Reply from BirthYearWatches.com

great, thank you for sharing your experience

Rated 5 out of 5 stars

5 stars

5 stars to this company, I recently purchased a watch came super quick no hassle and the Watch was in great condition considering it's age.Also good price.

27 December 2023
BirthYearWatches.com logo

Reply from BirthYearWatches.com

That is as good a review as we could possibly hope for! Thank you

Rated 5 out of 5 stars

Great service

Great service, as described. Thank you.

27 December 2023
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Reply from BirthYearWatches.com

Perfect - thanks for leaving a review.

Rated 4 out of 5 stars

Communication easy, high import tax

Communication was easy and fast. Price was a little high, and something happen and I was charged almost %30 tax between England and Germany...
The watch is just as described, it is beautiful.

18 December 2023
Rated 5 out of 5 stars

This is my second purchase from…

This is my second purchase from BirthYearWatches. I love my new watch, exactly as described and how it looked in the photos. Delivery was super quick and it arrived in a lovely gift box! Would definitely recommend!!

27 November 2023
Rated 5 out of 5 stars

Great company and very professional.

Great company and very professional.
It’s my third purchase and never been disappointed. Great selection of watches and perfectly described.

7 December 2023
BirthYearWatches.com logo

Reply from BirthYearWatches.com

Thank you - returning customers are always a nice sign we are getting things right

Rated 5 out of 5 stars

Trusted Watch Supplier.

This is now my 6th watch from Birth Year Watches, Scott is a trusted seller that I would happily recommend.

7 December 2023
BirthYearWatches.com logo

Reply from BirthYearWatches.com

Thank you Simon, and thanks for the part exchange too

Rated 5 out of 5 stars

Helpful and easy

The website was clear with helpful background information about each watch. The purchase was easy and the watch was despatched quickly and well packaged.

18 November 2023
BirthYearWatches.com logo

Reply from BirthYearWatches.com

Just as we would want it to be, and thank you for taking time to review

Rated 5 out of 5 stars

Thank you

Great watch. My son loved it and the sweets!

27 November 2023
BirthYearWatches.com logo

Reply from BirthYearWatches.com

Shhh - not everyone gets sweets!

Rated 5 out of 5 stars

Great service, highly recommended

Scott is easy to deal with, knowledgeable and relaxed

27 November 2023
BirthYearWatches.com logo

Reply from BirthYearWatches.com

Thanks Peter - Buying a nice watch should be relaxed in my view - no need for stress when you should be enjoying the experience!

Rated 5 out of 5 stars

Scott was quick to communicate and gave…

Scott was quick to communicate and gave honest opinion on condition. Shipping was super amazingly fast across the pond to the USA. Faster than even some local packages I receive. I would buy from this trusted seller again and again. The videos in HD make all the difference along with the commentary.

23 November 2023
BirthYearWatches.com logo

Reply from BirthYearWatches.com

Thank you Peter - we aim to have people returning again and again, and you will hopefully be equally impressed next time.

Rated 5 out of 5 stars

Beautiful watch…

Beautiful watch, in good condition and with a very special dial, all exactly as per the description.
Fast shipment.
All well and I will certainly return.

8 November 2023
BirthYearWatches.com logo

Reply from BirthYearWatches.com

Glad you like what we do, and happy that you will return. Thank you

Rated 5 out of 5 stars

Stunning Chronoswiss Delphis

Bought a Chronoswiss Delphis and it is a stunning piece Scott was really helpful and it arrived the next day. I cannot speak high enough about my experience with birthyear watches so far.

28 November 2023
Unprompted review
BirthYearWatches.com logo

Reply from BirthYearWatches.com

That is a special watch - and I have had thousands of watches. Enjoy it every day

Rated 5 out of 5 stars

A very pleasant and efficient company.

A very pleasant and efficient company to deal with, with a very straightforward procedure to sell a watch to them, and was also offered a very fair price prior to sending it to them. The estimated price was honoured and paid for on the same day that they received the watch. I would not hesitate to use this company again.

18 November 2023
Unprompted review
BirthYearWatches.com logo

Reply from BirthYearWatches.com

Thank you Robert - we appreciate that feedback

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