BirthYearWatches.com Reviews 

760
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers consistently praise the high quality of the products and the exceptional care put into each order. Customers frequently highlight the fast delivery times, noting that items arrive securely packaged and in wonderful condition. Consumers also mention that the watches match their online descriptions perfectly, often surpassing expectations and functioning smoothly. However, some customers also noted occasional issues with their purchases, such as unexpected battery faults, non-original parts, or items arriving in poor working condition. Despite these few drawbacks, people continue to appreciate the helpful communication, fair pricing, and overall pleasant shopping experience provided.

What people talk about most

Product

People report high satisfaction and delight with the products received. Reviewers consistently note that... See more

Delivery service

Customers had positive experiences with delivery service, consistently reporting timely and fast shipping.... See more

Quality

Customers consistently note positive experiences with quality, expressing delight with beautiful timepieces... See more

Service

Users describe positive interactions with service, highlighting a wonderful end-to-end experience. Consumers... See more

Staff

Consumers find staff to be exceptionally helpful, informative, and reliable. People consistently praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Speed of delivery more than good. The watch meet description to a tee, only way it could have been better if the watch was free. But that’s just being greedy, more than happy with the total experience... See more

Company replied

Rated 5 out of 5 stars

Scott was very responsive to all my questions regarding my purchase. I had many questions and he replied quickly and honestly. He is very ethical. I received my watch and it is lovely. It has ke... See more

Company replied

Rated 5 out of 5 stars

Birth Year Watches have a great website with good photos and video of every watch as well as a detailed description. This provides an enjoyable browsing experience. Having shortlisted three watches, S... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience with BirthYearWatches. I needed some complicated shipping arranged so the package would arrive at a specific time at my hotel, and Scott was incredibly helpful. He answere... See more

Company replied


Company details

  1. #29 of 132 best companies in Watch shop

Information provided by various external sources

The site to buy or research your ideal birth year watch. Over 500 watches to choose from, Timex to Rolex, Accurist to Zenith


Contact info

4.9

Excellent

TrustScore 5 out of 5

760 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(760)

65 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A pleasure to deal with

I just received my Seiko 6139-6002 "Pogue" today, after looking for one for a long time.

The market for these watches is flooded with ones with non-Seiko aftermarket parts (mostly dials and bezels), so getting one in original condition is pretty rare.

An all original watch in decent condition that has been recently serviced like the one I received is even more rare.

The watch works perfectly, and keeps good time, and is in great condition for a 46 year old watch.

My watch arrived very quickly, and was well packaged. I would highly recommend Birth Year Watches, and I'm sure I will buy more watches from them in the future.

11 November 2023
Unprompted review
BirthYearWatches.com logo

Reply from BirthYearWatches.com

Great to read - see you again for your next watch!

Rated 5 out of 5 stars

Timely received

Easy to use online site. Tracking service and notification of delivery. Packed well and happy with product.

30 October 2023
BirthYearWatches.com logo

Reply from BirthYearWatches.com

Magic - glad you are pleased with everything

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service, even when a watch I ordered was not liked by my husband, it was no problem to exchange for another watch. Superb communication and excellent timepieces.

16 October 2023
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Reply from BirthYearWatches.com

Glad we could help and find the watch he likes. Being a small company we try and be flexible whenever possible.

Rated 5 out of 5 stars

Superb …

Superb service and product presentation . Very happy with the watch and it’s condition. Overall I’m a very satisfied customer.

10 October 2023
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Reply from BirthYearWatches.com

Thank you - reading reviews like this always make me proud. It means a lot - thanks

Rated 5 out of 5 stars

Scott is very straightforward and…

Scott is very straightforward and friendly as a person. The watch was every bit as good as described. Shipping was very fast. I'd be happy to by from him again.

4 October 2023
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Reply from BirthYearWatches.com

Thank you Henrik. Always a privilege to send a watch back home to Switzerland

Rated 5 out of 5 stars

I’m so very happy with my 1968 Omega…

I’m so very happy with my 1968 Omega Geneve. I wanted to find one just like the one my Dad had most of his adult life. When I wear it it reminds me of him.
The speed at which I received my order was much appreciated: 4 days to get from the UK to Australia. Brilliant!

3 October 2023
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Reply from BirthYearWatches.com

Thank you, and thank you too for the personal message you sent me. It was appreciated

Rated 5 out of 5 stars

Exceptional service still exists

Watch was exactly as described, sent quickly and with great care! Will be returning for sure!

28 September 2023
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Reply from BirthYearWatches.com

Great to read this - thank you. As a collector, I want to the watch to arrive how I would hope to receive it myself. I think/hope that shows.

Rated 5 out of 5 stars

Vintage Seiko

Fast shipping. Watch was exactly as beautiful as described and perfectly sized as I requested. 10/10

16 September 2023
BirthYearWatches.com logo

Reply from BirthYearWatches.com

Great - always good to get the sizing right from the measurements given.

Rated 5 out of 5 stars

Seiko 7a38 Vulcan

Scott has a very keen eye for watches, his extensive stock means theres something for everyone's budget and he has some really different stock from the norm. Communication is excellent and because I live close to BYW it was delivered free. Recommend watch dealer.

15 September 2023
BirthYearWatches.com logo

Reply from BirthYearWatches.com

Thank you for the review and your second purchase. It was nice to meet you and talk watches while I sized the bracelet for you.

Rated 5 out of 5 stars

I am very pleased with this company

I am very pleased with this company. The watch was exactly as described and was delivered very quickly. It came with a nice presentation box, paperwork and a little gift!

10 September 2023
BirthYearWatches.com logo

Reply from BirthYearWatches.com

We're very pleased that you are very pleased!

Rated 5 out of 5 stars

Great company to do business with

Watch was exactly the condition as described and communication with Scott clear and straightforward.
In my opinion a nice person to do business with so would recommend him to others. Thanks Scott

6 September 2023
BirthYearWatches.com logo

Reply from BirthYearWatches.com

Thank you Lee - pleasure to sell you such a nice watch too.

Rated 5 out of 5 stars

From Italy to UK with Seiko!!

I come from Italy. I was able to contact Scott via instagram to ask him if he would be interested in buying my rare 1983 Seiko. He was very friendly and patient with me. I'll be honest, when he offered me to ship the package first and that I would receive payment via paypal only after the package was unboxed, I was a little perplexed but I still wanted to trust him. It took a while to wait for the package but it finally arrived. He kept his word. Once the package arrived he sent me photos of the watch and he paid me immediately! Really professional person! Too bad we live far away otherwise we would have done so many other business together!

29 August 2023
Unprompted review
Rated 5 out of 5 stars

Very trustworthy

I have bought six watches from birth year watches in total and they have all been as described.They are honest and reliable.The videos of the watches are always clear and precise.No tricks.
I would recommend this company.

13 August 2023
BirthYearWatches.com logo

Reply from BirthYearWatches.com

Thank you once again Marc. See you again for number seven!

Rated 5 out of 5 stars

Fantastic service

Fantastic service, communication and after sales advice. Brilliant!

7 August 2023
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Reply from BirthYearWatches.com

That's as good as any business could hope for in a review - Thank you!

Rated 5 out of 5 stars

Great and quick service

Great and quick service! Thank you!

9 August 2023
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Reply from BirthYearWatches.com

And thank you for taking the time to leave a review - much appreciated!

Rated 5 out of 5 stars

Bought watch previously and this is…

Bought watch previously and this is just as good quality in all respects excellent quality service well packaged would definitely recommend company great range of watches thanks again

7 August 2023
BirthYearWatches.com logo

Reply from BirthYearWatches.com

Thank you. Returning customers are the best compliment any business gets (but we like the review compliments too!)

Rated 5 out of 5 stars

Top marks!

Whilst conducting a sale, Scott was extremely professional, personable and helpful, not to mention knowledgeable! A 10/10 experience.

14 August 2023
Unprompted review
BirthYearWatches.com logo

Reply from BirthYearWatches.com

Thanks Casper - reading this has been a lovely start to my day!

Rated 5 out of 5 stars

Great business

The watch was as described online, if not better! I’m very impressed with the customer service and the willingness to go above and beyond, even by showing YouTube videos and giving elaborate explanations of the watches y’all sell. I’ll definitely be buying from here again.

10 July 2023
BirthYearWatches.com logo

Reply from BirthYearWatches.com

Thanks Ian - you have described exactly what we hope for!

Rated 5 out of 5 stars

Beautiful watch purchased for my…

Beautiful watch purchased for my husband , delivery was quick and easy and the watch is Beautiful, would recommend this company

9 July 2023
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Reply from BirthYearWatches.com

Excellent, thank you for recommending!

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