I wish I could give 0 stars. I purchased a set for my son and only received the shirt. I sent numerous emails and still did not receive the other part of my order.
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See what reviewers are saying
First time buying from Blackleaf and very happy with the whole experience. Wanted a Rab waterproof coat and found that the best price with an added discount was through the Blackleaf website. Read the... See more
Fantastic product, really good quality and very warm. Even the zips and fasteners feel good quality. No complaints. Overall experience of Blackleaf was very good! Easy to navigate website, good pr... See more
I ordered a jacket on Thursday in the morning, and on the next day I received my parcel, in perfect condition; it smelled like a perfectly new item what is actually very important for me. My jacket wa... See more
Company details
Written by the company
Backed by a team of experienced adventurers at every level, we aim to inspire active and stylish living through a bespoke range of specially selected products and brands.
Contact info
United Kingdom
- customersupport@blackleaf.com
- www.blackleaf.com
No history of asking for reviews
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Good gear at a brilliant price
Good gear at a brilliant price
Delivered as promised 😁👍✌🏼
fraud
The product was not delivered, but it was supposed to have been delivered.
After receiving an email from the shipping company asking me to investigate, there was no contact with them.
What happened after that? I emailed them and asked them to send me a picture of the item if there was anything wrong with the item that I received.
Is this an amateur job or did they just steal my money?
A very dishonest company to be sure.

Reply from Blackleaf
No plastic packaging
Very speedy delivery. Informed me when order had been dispatched. Great that there was absolutely no plastic in the packaging.
Excellent customer service
Poor service
I had to call customer services to chase why my order was late, turns out it got shipped with their international courier. Have now called 3 times to chase where my order is with promise they will get back to me. I leave a few days and still hear nothing so I have to call to chase again. Couriers losing items can’t be helped, but good customer service can.

Reply from Blackleaf
1st purchase
1st purchase, great communication, speedy delivery. Recommended, will purchase from the site again.
Fjallraven shirt
Great service....prompt..really well packaged and good communication. Thank you very much
Excellent pricing and customer service.
The choice and price of products were superb
The choice and price of products were very good and the delivery was very quick.
Really good service
Really good service . Fast and efficient.
Delivery with Royal Mail was first class.
Thanks
Excellent service and fabulous prices
Excellent service and fabulous prices. Arrived within 24hrs.
Really easy and straightforward…
Really easy and straightforward purchase from Blackleaf. The item arrived within the week, nit bad considering it came from Europe. Even when I had an issue with the delivery address, a quick phone call sorted it out, no problems.
Very fast delivery of a favourite but hard-to-find item
I've been wearing a pair of Women's Howser II slippers since 2016. I wear them indoors all winter and often forget to take them off when I go out. In fact, I wore them all around downtown Toronto for four days in November 2018 because I forgot to change into my outdoor footwear before leaving for the airport (we were flying from NS for the visit). Not surprisingly, these slippers are showing their age. So I wanted another pair just like them and I wanted to buy my husband a pair. Unfortunately, Keen doesn't sell the Women's Triple Black Howser II anymore or the Men's Triple Black in my husband's size. An internet search brought me to Blackleaf and at first, I was dubious. But Blackleaf had the product I wanted at an excellent price so, after reading the reviews on this page, I bought them on January 9th. I chose the cheapest shipping option and the estimated delivery date was January 23rd. They arrived yesterday! They are the real deal. And they arrived in a small town at the far end of Nova Scotia, Canada, in just over one week. Canadian customers BE WARNED, I was charged $66 CAD at the door for duty and taxes. I was expecting this and during the ordering process, Blackleaf did warn me that this was likely. All in, they were still cheaper than if I had been able to buy them directly from Keen. Very pleased. Would not hesitate to buy from Blackleaf again.
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