Blacks - Salisbury Reviews 

I saw an assistant by the name of’Rich’ who ably guided me through a range of trainers that might be suitable for my particular uses. His POS knowledge was excellent and I liked his professional approach.

Katie was very helpful but nor overbearing at all. She told me about the National Trust discount. I was in two minds about my purchase but learning about this made me choose to buy the boots.

Very helpful and patient customer service.

Excellent service very friendly and very knowledgable about the products and care of them. I bought new walking boots amd sandles. Served by James Katie and Rich. I highly recomend this shop with the great savings too!!😁

Just brought a new pair of walking boots at Blacks in Salisbury for both my wife and myself, and had fantastic service from Sean. Very helpful, nothing was too much bother. Thanks a lot Sean.

I was served by James. He helped me pick out some work boots and he was very helpful and polite. Great customer service !

I had a broken tent pole elastic, took it into this store, Sean was able to repair it for me. The store was busy, but he found time to help other customers at the same time. This fantastic level of service is so rare these days!! Thankyou Sean

Went in looking for light weight walking shoes. Rich was extremely helpful, knowledgeable and a pleasure to talk to. I'm a awkward size, he went over and above to get the trainer I needed, especially as I'm fussy about colours. Such a pleasure to find someone happy to help. Thanks Rich, will be recommending you.

We asked a worker ( assistant 15- no name on receipt) if we could see a cool box out of the box , he was very helpful and polite… we then found it on the internet cheaper and he agreed to price match it , he then reminded us we could use our blue light service card… the worker was lovely and helpful all the way through and we felt he really looked after us

Having problem feet its difficult finding comfortable shoes and I dread shoe shopping. Hayden was very patient and helpful, bringing out lots of shoes to try. I now have a really comfortable and supportive pair of hiking shoes that got a good workout today and passed with flying colours. Grateful to Hayden for persevering with helping me. And an extra bonus that I was unaware of, I received an English Heritage member discount thanks to Hayden. Very happy with the service and my new hiking shoes

Great range of walking boots. Leo was very helpful while I tried on lots of models and sizes.

Rich was very, kind ,helpful, recommended a tent suitable for my needs, tested last night in Wales, by heavy rain and high winds, cold, but cosy inside. It was sent asap arriving 24 hrs later. Thank you.

Leo was a great help in the shop and the goods on offer were at a great price.

We were very ably assisted by James. Friendly, never pushy, excellent product knowledge and really helpful. Ended up spending a lot more than I intended to!

I came into store to find a rucksack for my youngest sons DofE, Rich the store supervisor, picked the best bag for a good price!! Very happy with my purchase, thank you Rich!!!

I was served by rich I found him very knowledgeable and friendly would recommend going there

I often travel to Blacks Salisbury instead of using the internet and today Sean and Leo were fab thank you

We bought a pair of boots and Katie was excellent, nice and friendly. She gave us lots of information and was very polite. She he is an asset to your company.

Great service from Craig in the Salisbury shop today - he asked if we were National Trust members, which entitled us to a discount of 15%. Didn't know this was possible and will always ask in future. Thanks Craig.

Outstanding customer service from James at the Salisbury Wiltshire store.
He found me the perfect pair of sandals. Really heard what I wanted.