BlindsbyPost Reviews 

13,619
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 2,363 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is remarkably smooth, and the wide range of products makes finding the right style very easy. Furthermore, people truly love the top-tier quality of the blinds and replacement slats, noting they are well-packaged, arrive quickly, and fit their windows perfectly. However, some people mentioned that orders occasionally arrived with incorrect sizing, unexpected wrong measurements, or missing items that required follow-up. Others also noted occasional problems with delivery delays, lost shipments handled by external couriers, or damaged components encountered during transit.

What people talk about most

Product

Consumers find product to be positive, highlighting fast delivery and secure packaging. Reviewers frequently... See more

Quality

People report positive experiences with quality, expressing satisfaction and delight with their purchases.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders often arrive... See more

Order

Customers report overall satisfaction and positive experiences with the online order process, highlighting... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick delivery times and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

No complaints whatsoever, really helpful on phone, replacement slats delivered on time, really quick and very good quality, all stitched not glued. Really pleased the floor to ceiling patio door ver... See more

Company replied

Rated 5 out of 5 stars

Ordered and paid online, really easy process. No notification of blinds being issued on due date so contacted the sales team who said we would receive an email when sent, which we did. Managed to dama... See more

Company replied

Rated 5 out of 5 stars

Ordered replacement slats for my 20 year old vertical blinds for 4 windows and the patio doors. We got the ones with the sewn in weights so they sit perfectly every time. Really pleased with the resul... See more

Company replied

Rated 5 out of 5 stars

Ordered a suitable roller blind after viewing the wide range offered by the company. Clear instructions on website for measuring - and for fitting after delivery - and order process was straightforwar... See more

Company replied


Company details

  1. #37 of 52 best companies in Blinds shop
  2. #85 of 117 best companies in Interior designer
  3. #28 of 38 best companies in Window treatment store

Written by the company

BlindsbyPost have over 25 years’ of experience in the Window Blind manufacturing trade. Starting online trading in 2008, the formation of our company took advantage of the opportunities presented from the internet to offer new customers a service online which significantly cuts overheads, enabling us to offer high quality products at low, affordable prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(13,619)

2,388 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick response and delivery fits like a…

Quick response and delivery fits like a dream. No problems what so ever. Will use again without hesitation. Really pleased with the quality. Will refer to family and friends.

20 July 2026
BlindsbyPost logo

Reply from BlindsbyPost

Thank you for your 5 star review, enjoy your new blinds ☺️

Rated 1 out of 5 stars

Damaged blind, poor support, and now no response

Damaged blind, poor support, and now no response

I placed my order on 16 July, but I am still left with a broken blind. The unit arrived damaged, and instead of replacing it or resolving the issue properly, Blinds by Post expected me to repair it myself by sending out additional parts.

Their customer support throughout this process has been extremely disappointing. Communication has been poor, the problem remains unresolved, and they have now stopped responding to my emails entirely.

I paid for a complete, working blind—not a damaged product that I would be expected to fix myself. Based on my experience, I cannot recommend Blinds by Post.

20 August 2026
Unprompted review
BlindsbyPost logo

Reply from BlindsbyPost

Thank you for your review. Unfortunately, despite our request via Trustpilot, we have not received any order details or reference information from you. As a result, we are unable to verify your experience as a genuine customer or provide an accurate response to the concerns raised.

We are always happy to help and would welcome the opportunity to discuss your review further. Please contact us directly with your order reference so we can investigate and assist accordingly.

Rated 5 out of 5 stars

A courier error was dealt with quickly

A courier error was dealt with quickly, with a missing parcel being replaced.
Good product and customer service.

5 August 2026
BlindsbyPost logo

Reply from BlindsbyPost

Thank you for your 5 star review, enjoy your new blinds!

Rated 1 out of 5 stars

⭐ 1 Star

⭐ 1 Star – Stay well away

Very poor experience with BlindsByPost.

The first blind arrived damaged and significantly shorter than the measurements I had ordered. I contacted the company straight away but was then ignored for over a week.

When they eventually responded, a replacement blind had already been sent. Despite me specifically flagging that the original blind was too short, the replacement arrived with exactly the same problem.

BlindsByPost are now claiming that the blind has been made to the measurements ordered. It has not. I know what measurements I provided, and the blind supplied simply does not match them.

What makes matters worse is that there has been no offer of a refund and no offer to provide another correctly sized replacement.

Poor communication, two incorrectly sized blinds and no satisfactory attempt to resolve the problem.

Stay well away from this company.

20 August 2026
Unprompted review
BlindsbyPost logo

Reply from BlindsbyPost

Thank you for your review. Unfortunately, despite our request via Trustpilot, we have not received any order details or reference information from you. As a result, we are unable to verify your experience as a genuine customer or provide an accurate response to the concerns raised.

We are always happy to help and would welcome the opportunity to discuss your review further. Please contact us directly with your order reference so we can investigate and assist accordingly.

Rated 5 out of 5 stars

What's not to like?

Simple web sitre, good prices, fast delivery, quality product.

12 August 2026
BlindsbyPost logo

Reply from BlindsbyPost

Thanks for your 5 star review! We really appreciate your support and are delighted you had a great experience.

Rated 5 out of 5 stars

Exceptional support from Courtney at…

Exceptional support from Courtney at Blinds by Post.
After an incorrect measurement with one of my shutters, she handled everything promptly and professionally.
She organised the correction, kept me informed of the dispatch. Personally, keeping track of it.
Her dedication and care truly amazing — a well‑deserved 5‑star review.

19 August 2026
Unprompted review
BlindsbyPost logo

Reply from BlindsbyPost

Thanks for your 5 star review! It’s wonderful to hear you’re happy with your experience.

Rated 5 out of 5 stars

Quality and choice was good website was…

Quality and choice was good website was easy to understand and measurements in metric and imperial was a nice touch

11 August 2026
BlindsbyPost logo

Reply from BlindsbyPost

Thanks for your 5 star review! We really appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

The blinds are lovely amazing and just…

The blinds are lovely amazing and just what we expected we love them quick delivery and all package well and just easy to do cant thank you anoth even when I rang you you where really helpful too thanks

6 August 2026
BlindsbyPost logo

Reply from BlindsbyPost

Thanks for your 5 star review! We’re so pleased to hear you had such a positive experience.

Rated 3 out of 5 stars

Poor quality fittings

The quality of the blind fittings is very poor. Spent £400 on two Roman 'no drill' blinds but so far they have slipped 3 times and my husband has now had to add gorilla tape to the fittings in order for them to say up but they don't look great. My living room blind slid right down on the window sill and smashed my ornaments in it's wake which I was very upset about.
The measurements were totally correct and the walls are standard as we are in a new build. The fabric just seems too heavy for the fittings which aren't strong enough to keep them up. Very disappointed and certainly not value for the money in our experience.

3 August 2026
Unprompted review
BlindsbyPost logo

Reply from BlindsbyPost

Thank you for your feedback, this has been passed onto our customer care team who are taking a look into this for you.

Rated 5 out of 5 stars

My Second Blindsbypost Order

This is the second big order I've made and received with blindsbypost. As with the first Iam yet again extremely happy with the blinds and headrail supplied. Throughout the transaction I was kept upto date especially when the order was in transit. The transport logistic company used for delivery were also very informant and each package received was in perfect condition. Great job and thanks again blindsbypost.

19 August 2026
BlindsbyPost logo

Reply from BlindsbyPost

Thanks for your 5 star review! We really appreciate your kind words and support.

Rated 5 out of 5 stars

Excellent service went buoyed…

Excellent service went buoyed themselves to help me get my blind to me early
It will be them I use all the time now
Fantastic !

5 August 2026
BlindsbyPost logo

Reply from BlindsbyPost

Thanks for your 5 star review! ⭐ Your kind feedback means a lot to our team. 🙏

Rated 5 out of 5 stars

Excellent service and delivery

Excellent service and delivery, good quality replacement slats for vertical blinds

11 August 2026
BlindsbyPost logo

Reply from BlindsbyPost

Thanks for your 5 star review! 🌟 We’re delighted to know you were happy with everything. 😊

Rated 5 out of 5 stars

Absolutely love the blinds

Absolutely love the blinds. They were quick to deliver, good quality, fairly easy to put up (even on your own)
I had 4 blinds of various sizes from very small to quite large.
Seriously recommend BlindsbyPost...one more blind to go up yet!

10 August 2026
BlindsbyPost logo

Reply from BlindsbyPost

Thanks for your 5 star review! 🙌 It’s fantastic to hear that you had a great experience with us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look