I wish I could give a higher rating!! The staff today (Sunday 5th July) were wonderful. I desperately needed a piercing removed from my nose as it was stuck and embedded and Anna (Red and Orange hair... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Helpful Links
Please use the links below to get Customer Service support or to take a closer look at the products we offer.
Customer Service Opening Hours
These hours are when we have agents in the office to answer the phone and respond to tickets & emails.
If you Contact Us outside of these customer services opening hours then please expect a reply when we are next open.
Written by the company
We care about each and every customer.

Prince Albert House, Liskeard Business Park, PL14 3US, Liskeard, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a great piercing experience with Myles they were very friendly and knowledgeable, service was very quick and the cleanliness is always very high when I go here all the staff are very friendly especially the staff member with pink hair I didn't get their name but they were great would recommend

Reply from Blue Banana
Very nice and welcoming, I had Matt do my seconds on my ears and was patient and understanding.

Reply from Blue Banana

Reply from Blue Banana

Reply from Blue Banana
Like my previous order, everything as expected! :) The delivery was speedy and quality and value was excellent. I have recommended to others!😁

Reply from Blue Banana
Grrat service.Easy to order and quick delivery. Also very easy to do an exchange for a different size

Reply from Blue Banana
I came this morning with my two daughters the cashiers were really helpful and polite I booked 2 helix piercings and when I went to the piercing section the piercer was really professional and amazing will definitely come back for the next one

Reply from Blue Banana

Reply from Blue Banana
I would give them zero stars if that were possible - I am currently £180 out of pocket for a pair of New Rock boots that never actually arrived with me. Royal Mail tracking shows a picture of the floor and someone's fingertip - nothing else, so it proves absolutely nothing. Contacted Blue Banana right away and they were initially very responsive and told me they would open an investigation with Royal Mail which could take up to 4 working days to be completed. A week later and I have had no further updates from Blue Banana, they have now ignored two further emails from me trying to get an update and their customer service phone number just rings out (I tried it 6 times and the same thing each time). Looking through other reviews it seems like this is something of an MO for Blue Banana, which is quite frankly shocking. Never had an issue buying from in store, but will never order anything again online and would advise others not to place any high value orders online with them.

Reply from Blue Banana
Had angel fangs done today at the Birmingham store. I was made to feel very comfortable and at ease. The whole process from booking in to having the piercing was easy and the staff are welcoming and helpful.
I would definitely recommend blue banana for piercings.

Reply from Blue Banana
Love the wide choice of items, ease of purchase and quality of items. T-shirt came quickly and was well-packaged and is of high quality. I will be ordering again.

Reply from Blue Banana
Amazing staff in Leeds piercing department
I was a very nervous first time nose piercing person in January and I had such good experience
Staff were fab
Full of knowledge
Caring and sensitive
So I opted to go back
This time I saw Grace and she was fab
So …managers…take note please as.a big shout out to Grace in the Leeds store . …shd was so friendly and knowledgeable. I had the best chat with her and discussed future piercings so I’ll definitely be back.
She was so nice and put me at ease instantly
So knowledgeable and so so super friendly .
Would always come back here for piercings as they are caring and know what they’re doing.

Reply from Blue Banana
Brill prices and rapid delivery.
Would definitely buy from this company again

Reply from Blue Banana
Friendly staff, great service, cheaper than expected for a piercing, didn't feel rushed. A good selection of jewellery.

Reply from Blue Banana

Reply from Blue Banana
Easy to order. Excellent service. Quick delivery. Great quality and a perfect fit.

Reply from Blue Banana
Absolutely appalled. Just got a tragus pierced this morning in Manchester by a girl whos name started with N, cant name it as it gets removed but(Multicoloured hair and double brow piercings) and the angle and placement is completely wrong. It’s practically on my face and the angle is nowhere close to perpendicular to the tissue. I went back and they tried to convince me that my anatomy was making it look skewed and then it was due to the jewellery and lastly that it needed to try healing. I didn’t feel welcome or comfortable. Not to mention how I was made feel when I went back (within 5 mins) to tell them about it. I left it in so that I could get a second opinion from a different piercer who took one look at it and apologised for the original piercer. The second place offer to re-do it properly for me for free and only charged me for the jewellery due to my experience in Blue banana. They did it perfectly and made me feel incredibly welcome and valid.
Blue banana did offer 3 free piercings but I will not be using them as I do not trust them to even do a lobe. There are many better piercers within a 5 minute radius of this place therefore I strongly discourage you from coming here. Also if you do decide to go here, they will initially try to sell you 14k gold expensive options and say it’s the only choice and only after they will offer titanium. Will not be returning.

Reply from Blue Banana
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.