For more then a year being client of blueberrymarkets, i cannot have one bad aspect or negative to say about them at all. With questions you're helped by several support team members and are really fa... See more
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Review summary
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Overall very satisfied for using this, I was moved from Pepperstone and it is top-tier broker. Dashboard still has some errors like no balance showing. Another one is some symbols are off-range pr... See more
Company replied
There support team is on point, never seen any broker support this good tbh . I would want want to say you guys should try to push inside India because there is no more good broker all scammers and go... See more
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Great work had been done to me by the whole customer support and accounting team of Blueberry Markets!!! In fixing delay with credit card refunds delay in two days created by Commonwealth bank. Es... See more
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Company details
- Non-bank financial service
- Currency exchange service
- Finance broker
- Gold and silver trading company
- Investment service
About Blueberry
Written by the company
Australia's Top Broker on Trustpilot
Blueberry is an Australian brokerage firm recognized for its transparency, reliability, and commitment to empowering traders worldwide. Specializing in providing access to a broad range of financial markets, Blueberry caters to both novice and experienced traders seeking optimal trading conditions and exceptional client service.
With a user-friendly trading platform and a focus on customer-centricity, Blueberry ensures seamless trading experiences through tight spreads, competitive fees, and advanced trading tools.
Customer service is a cornerstone of Blueberry’s ethos, with a team of professionals readily available to provide responsive, round-the-clock support. This commitment to service has earned Blueberry high praise from clients and accolades within the industry.
Through continuous innovation and a steadfast commitment to excellence, Blueberry remains dedicated to enhancing the trading experience and fostering long-term success for its clients. Traders looking for a blend of cutting-edge technology, comprehensive support, and reliable market access will find Blueberry an outstanding partner in their financial journey.
Why Blueberry?
Written by the company
- Trade with confidence.
- At Blueberry, we're beyond a platform. We're your ally in navigating the markets.
- We're not just another brokerage.
- We're your trusted partner in the world of trading. From humble beginnings and over a decade in the industry, we have become known for our high level of client service and fund security.
- Fast global withdrawals & deposits.
- Transactions with Blueberry are always fast, transparent, and reliable. Your deposited funds are always available for withdrawals, wherever you may be.
Customer service like no other.
Experience unmatched 24/7 customer support.
Our dedicated support team is available 24 hours a day, 7 days a week– ensuring that you receive timely and reliable assistance whenever you need it.
Whether it’s answering your questions, resolving issues, or guiding you through your trading journey, we are committed to providing a seamless and personalised experience that goes beyond expectations. Trust in our commitment to excellence, because at Blueberry, customer service is not just a department—it’s at the heart of what we do.
Contact info
Suite 701, Level 7/107 Mount Street, 2060, North Sydney, Australia
- +61284049480
- support@blueberrymarkets.com
- www.blueberrymarkets.com
Blueberry Funded
4.5
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Still begging to get my fund...
Still begging to get my fund...
I was trading this company for less than two months and everything was Ok until last week on Friday(27th March 2026) when I requested to withdraw some of my funds which was just 100 USD. Do you believe till now on 2nd April (End of this day) I didn't receive my funds. Created a ticket yesterday after I sent dozens of email and no clear explanation. The ticket has no progress and every one who respond that ticket says they are solving. Just 100 USD of my funds and am still begging them. Also easter is here and there are long holiday which means they will not process until next Tuesday if they want to process it. Very disappointed. Also I would like to withdraw all my funds but the problem is you can't initiate another withdrawal until the previous one been processed.
But their condition of trading is wonderful as spreads are very low if I be honest but the problem is their withdrawal.
My account 511...96 I can write full if they want it,
Take care and be careful.
27 March 2026
Unprompted review
Reply from Blueberry
Hello Said,
Thank you for bringing this to our attention, and we sincerely apologise for the experience you’ve had. We understand how important timely withdrawals are, and we’re sorry for the concern and frustration this delay may have caused.
Upon review, your request was submitted over the weekend, which can impact standard processing times. When you reached out to our support team, the matter was followed up and later escalated after identifying an issue affecting the request.
Please rest assured that your case remains actively monitored, and we will continue to keep you updated on any developments.
We recognise that this fell short of the level of service we aim to provide, and we truly appreciate your patience while this is being addressed.
Blueberry Team,
Michael R.
Reply from Blueberry
Thank you for the great feedback. We’re really pleased to hear that your experience with us has stood out over the years. We’ll continue to do our best to keep it that way.
-Michael R.
Reply from Blueberry
It is always a pleasure to hear when a trader is finding their time with us both engaging and positive.
Whether it is the platform's performance or the interactions you have had with our team, we aim to make the "experience" of trading as smooth as possible. We know that when the tools and support are working in harmony, it allows you to stay focused on your market strategies.
Thank you for sharing that you are enjoying the journey so far with Blueberry.
-Michael R.
It was a good experience
It was a good experience. I won a $400 prize in a competition held during Ramadan.
Thanks to my account manager, Rama Sayed Mohamed
28 March 2026
Unprompted review
Reply from Blueberry
It is great to hear that you have had such a positive experience with us!
Providing a platform and service that our traders enjoy is our main goal at Blueberry. We are glad that your time spent trading here has been a "good experience," and we look forward to supporting your journey as you continue to grow with us.
Thank you for sharing your feedback and for being a part of our community.
-Michael R.
I can not put trades whenever i want - request adding is the error
Since 2 days ago, i cannot place trades whenever i want. It,s says requested adding, and for this problem i am losing money. It,s not my internet connection. I use the platform MT5 on my live account. I talked with Sven - who is a very good man, but could not take care of my problem. Please i need some help.
23 March 2026
Unprompted review
Reply from Blueberry
Hello Alex,
Thank you for taking the time to share your experience and we apologize for any inconvenience that may have been caused by our systems.
Our goal is to ensure our customers are provided the best support possible. Please share more information about the issue, specifically your MT5 trading account number. You can respond to our request for more information or email us directly at support@blueberrymarkets.com.
We look forward to hearing from you as we seek to address your concerns to your satisfaction.
Regards,
Peter S.
Great team at Blueberry
The customer service agent (Oshin) was superb. Great team at Blueberry.
24 March 2026
Reply from Blueberry
It's great to hear that Oshin made such a positive impression!
We know that having a "superb" experience often comes down to the person on the other end of the line, and Oshin is a fantastic example of the dedicated team we have here at Blueberry. Providing that level of support is exactly what we aim for, so you can stay focused on your trading.
I'll be sure to pass your kind words directly to Oshin—it's feedback like this that really motivates the whole team!
-Michael R.
Reply from Blueberry
Thank you for your kind words! We’re glad to hear you find our team professional and helpful, it means a lot to us. We’re always here to support you whenever you need assistance!
-Mel U.
Best experience ever
If your into trading this platform is the platform to use , this platform is very simple , easy to use. Very beginner friendly. And not to mention the customer service it is top tier i must outline that there was one customer service representative that when over and beyond to fix my login. Her name is Camille Carabeo she is one blueberry superhero and I will never forget her name. When I talk about patiently she walk me through even when my head was a little bit hard she assist like an angel. I was up all night trying to figure out why I was able to log in and she came with her cape and she fix it and that simple I become a happy customer. Thanks to the woman or man who created blueberry keep up the good work
21 March 2026
Reply from Blueberry
Thank you so much for your fantastic review! We’re delighted to hear you’re enjoying the platform and finding it simple and beginner-friendly. A special thank you for recognizing Camille. She truly embodies our commitment to top-tier support, and we’re glad she was able to patiently guide you through your login issue and turn your experience into a positive one. We’ll be sure to pass along your kind words, your support means a lot to us! 🚀
-Mel U.
Very calm while I was very stressed
The operator was extremely calm and collected while I was flipping out. Rather than continue to flip out, I matched her cadence, which helped me calm down and navigate the issue effectively. Helped that she was really sweet and soft spoken as well. Chur.
23 March 2026
Reply from Blueberry
Thank you so much for sharing this thoughtful feedback! We’re really glad to hear that our support agent was able to stay calm and composed, helping to de-escalate the situation and guide you through it effectively.
It’s great to know her approach made a positive impact and helped you feel more at ease. We’ll be sure to pass along your kind words, she’ll truly appreciate it!
Thanks again for taking the time to share your experience.
-Mel U.
Blueberrymarkets Scam
All my fund about $5000 ( in 2 accounts and wallet) was deducted by BlueberryMarkets (blueberrymarkets.com)
I've been trading with Blueberrymarkets for several years. Now they're saying I've been exploiting latency exploitation and price arbitrage strategies to trade, but I haven't.
I rely on the TDI (Trade Dynamics Index) and signals on Telegram from several groups.
Blueberry says I violated their trading terms and they've deducted all my money.
Now I cant log in my web portal Client.
13 March 2026
Unprompted review
Reply from Blueberry
Hello Xuan,
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how concerning this situation must feel.
After a thorough review, your account activity was assessed in line with our trading terms and conditions. As a result, the account was closed in accordance with those terms. We understand this may not be the outcome you were hoping for, and we want to assure you that all decisions are made carefully and with full consideration of our policies.
We appreciate your understanding.
-Michael R.
Profit deducted without valid reason
Profit deducted without valid reason
I have made a deposit of $800 in my account 9005894 and after a month my account new balance reached to $886.
I decided to withdraw funds but came to realize I am unable to withdraw my money.
Kept on following them for 2 weeks and today when
I loged in my account I saw my profit is deducted without any information or valid reason provided moreover still my withdrawal is not processed.
Please keep these things in mind your profits will be deducted and your withdrawals I am not sure if can be processed.
Very disappointed with regulated broker blueberry markets.
18 March 2026
Unprompted review
Reply from Blueberry
Hi Magdalena,
Thank you for taking the time to share your feedback. We truly understand your concerns and appreciate you bringing this to our attention.
As part of our regulatory obligations, we are required to request additional KYC verification in certain cases. We understand from your response that you preferred not to proceed with this and instead requested to close your account. In line with our policies, this means that any profits generated cannot be retained, and we will proceed with returning your deposited funds to your original funding source.
Please rest assured that your deposit refund is currently being processed by our Finance team, and we will keep you updated once this has been completed.
If you would like to discuss this further, please feel free to reach out to us at feedback@blueberrymarkets.com — we would be more than happy to assist you.
Thank you for your understanding.
Best regards,
Martin L.
Easily understood.
User interface easy to navigate..
but withdrawals take too long to process…
8 March 2026
Reply from Blueberry
It is great to hear that you found the platform easy to understand and the user interface a breeze to navigate! We put a lot of work into making sure our tools don't get in the way of your trading.
However, I hear you loud and clear on the withdrawal processing times. At Blueberry, we know that once you've made your profit, you want access to it as quickly as possible. While we aim for a 24-hour turnaround, factors like intermediary banks or specific payment methods can sometimes slow things down more than we’d like.
Your feedback is exactly what we need to hear to keep pushing for faster, more seamless transfers. I’ll make sure our finance team is aware of your experience so we can look for ways to trim that wait time down.
-Michael R.
They have a wonderful customer service…
They have a wonderful customer service thanks Paul and Oscar for helping me.
I suggest ti give It a try....the fees are good and the spreads are good
17 March 2026
Reply from Blueberry
It's great to see Paul and Oscar getting such a well-deserved shout-out!
Providing a "wonderful" experience is exactly what we aim for at Blueberry, and I’ll make sure both of them hear your kind words personally. It’s also encouraging to know that our competitive fees and tight spreads are hitting the mark for you—we know that those technical details are just as important as the human support behind them.
We truly appreciate you encouraging others to give us a try; there’s no better compliment than a direct recommendation from a satisfied trader!
-Michael R.
Always reliable always polite
Consistently professional. I've always had quick turnaround with any queries. My interactions with customer support has always been helpful and polite; and I do not feel like I am talking to someone who has been trained to use polite jargon.
13 March 2026
Reply from Blueberry
It is truly rewarding to hear that you feel that way! At Blueberry, we strive to avoid "scripted" interactions because we know traders value authenticity and real solutions over polite jargon.
Maintaining a consistently professional yet human approach is a core part of our culture. Hearing that our turnaround times are quick and that you feel genuinely supported in every interaction is the best feedback we could ask for. We want you to feel like you are talking to a partner in your trading journey, not just a service desk.
Thank you for recognizing the sincerity of our team!
-Michael R.
Reply from Blueberry
That is so good to hear! At Blueberry, we believe that professional trading doesn't have to be cold or impersonal.
Our team takes great pride in maintaining friendly and polite communication, ensuring that every interaction is as stress-free as possible. We know that when you have a question about your account or the markets, having a supportive and respectful person on the other end makes all the difference.
Thank you for recognizing the effort our staff puts into every conversation!
-Michael R.
I have been trading on the…
I have been trading on the BlueberryMarkets.com platform for a month, and it is a scam. They take deposits, but when you try to withdraw, they hold the withdrawal. Yes! It has been 6 days since I submitted my withdrawal request, but my withdrawal has still not been processed and it is still showing 'in progress'. When I ask on live chat, they do not reply properly; they just listen and ignore the issue. BlueberryMarkets.com is a fraud and a scammer, they are not giving me my withdrawal.
My trading account number: 9100558
8 March 2026
Unprompted review
Reply from Blueberry
Hi Milena,
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and understand how concerning it can be when a withdrawal is taking longer than expected.
Please note that withdrawal requests are generally processed within 24 to 48 business hours. In some cases, delays may happen due to a number of factors, such as the request still being under review or additional account verification requirements that need to be completed before the withdrawal can be processed.
These checks are part of our standard security and compliance procedures and are in place to help protect our clients and their accounts.
We would appreciate the opportunity to look into this further for you and provide the appropriate assistance. Please reach out to us directly via your registered email address so our team can review your account and help clarify the status of your withdrawal request.
Kind regards,
Angelo A.
Reply from Blueberry
It is a great feeling to be on the same page! At Blueberry, we believe that the best support comes from people who truly understand the trader’s perspective and can anticipate what you need.
Hearing that our team knew exactly what you were wondering about shows that we’re hitting our goal of providing intuitive, expert guidance. We want to make sure your questions are answered before they even become obstacles.
Thank you for the support and for trusting us with your trading!
-Michael R.
Reply from Blueberry
That is an incredible endorsement! We are thrilled to hear that we’ve not only met but exceeded your expectations to that degree.
At Blueberry, "perfect" is exactly what we aim for with every execution, every support interaction, and every withdrawal. Knowing that you feel 150% satisfied is the best motivation our entire team could ask for. We are honored to be your broker of choice and will keep working hard to maintain that standard for you.
-Michael R.
Great services
Allways helpful. Allways quick with help.
I recommend blueberry to anyone who trades. They are amazing and allways improving
10 March 2026
Reply from Blueberry
It is fantastic to hear that you’ve had such a consistent and positive experience with us! We know that in the world of trading, being helpful and quick can make all the difference, so our team works around the clock to ensure you're never left waiting.
At Blueberry, we are constantly looking for ways to raise the bar. Hearing that you've noticed we are always improving is the best validation we could ask for, as it’s a core part of our mission to evolve alongside our traders.
Thank you so much for the recommendation and for being a loyal member of our community!
-Michael R.
bluberry markrts and assistance
Tho I have not yrt began using the portal, the online issues help was great and helpful as a Nubie to trading, first impressions are good
8 March 2026
Reply from Blueberry
Thank you for the 5-star review! We're glad to hear that your first impression was positive and that our online support was helpful as you start your trading journey. If you need any assistance while exploring the portal, feel free to reach out, we’re always here to help. Happy trading! 😊
-Mel U.
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