Bluepark Ecommerce Reviews 

338
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Good and easy to make your site quicker. They have super-fast service, and I really like this for a small-scale business or startup.

Company replied

Rated 5 out of 5 stars

Needed an SSL certificate for my web site to operate my Ebay store, problem, 27th December 2019, (the world is closed), put my order into Blue Park anyway, short while ago 17.00hrs 31st December 201... See more

Company replied

Rated 5 out of 5 stars

Excellent Customer Service, in my first year with BP after moving from another webhoster. Once up and running was small learning curve, but happy now and have to relearn no matter where go to. Since u... See more

Company replied

Rated 5 out of 5 stars

Nothing but good things to say about Bluepark. The transition went very smoothly and they went above and beyond with the support provided. The software is feature rich with the customisation... See more

Company replied

Company details

  1. Ecommerce solution provider
  2. Software company
  3. Web hosting company

Written by the company

Bluepark's powerful ecommerce software, hosted on fast and reliable UK servers, provides scalable shopping cart solutions for small to large businesses.


Contact info

4.8

Excellent

TrustScore 5 out of 5

338 reviews

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4.8

All reviews

(338)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Great

bluepark provides everything I need. I am a complete novice to e-commerce and websites. They have to plenty of really good information i can read to help me and even if I can’t find what I’m looking for or need further help I just call the help line and my problems become solved.

10 September 2019
Unprompted review
Bluepark Ecommerce logo

Reply from Bluepark Ecommerce

Thanks for the great review, and we're glad to hear our support team has been looking after you!

Rated 5 out of 5 stars

Fantastic support to really help the…

Fantastic support to really help the new starter to grow their e commerce offering

4 September 2019
Unprompted review
Bluepark Ecommerce logo

Reply from Bluepark Ecommerce

We're glad to hear you've had such a positive experience so far, thanks for the kind words.

Rated 5 out of 5 stars

Highly recommend.

Great range of very customisable templates and full support from a great team of people. Highly recommend.

3 September 2019
Unprompted review
Bluepark Ecommerce logo

Reply from Bluepark Ecommerce

Thank you for sharing your experience with our templates and support team, we hope your site is very successful.

Rated 4 out of 5 stars

Great software with many good features…

Great software with many good features - disappointed with the way that returns are handled

3 September 2019
Unprompted review
Bluepark Ecommerce logo

Reply from Bluepark Ecommerce

We're glad to hear that you like the Bluepark software, on balance. We will look to improve the returns system in a future update.

Rated 4 out of 5 stars

Good platform at affordable rates

Good platform at affordable rates. Decent customer service and customisable templates. Great place to start off.

3 September 2019
Unprompted review
Bluepark Ecommerce logo

Reply from Bluepark Ecommerce

Thank you for sharing your experience with Bluepark.

Rated 3 out of 5 stars

As with most software

As with most software, when you first look and try you think it can do all you want, but when you start to use it there are limitations.

It is not all 'drag and drop' and you will need some CSS coding knowledge if you want anything away from the templates that have their limits.

10 August 2019
Unprompted review
Bluepark Ecommerce logo

Reply from Bluepark Ecommerce

Thank you for providing this feedback. Our built in Template Editor enables you to make a number of changes without any CSS or HTML knowledge, but it's true that the default templates may need additional CSS code to achieve some designs. Our support staff are also on hand to help, whenever you need it.

Rated 5 out of 5 stars

Professional and Responsive

Professional and Responsive

I wanted a more flexible donation shop than the one provided by Squarespace.

Bluepark software is easy to use for a novice like myself with enough expansion options if you need to get creative with your site.

The support provided is incredible - staff readily available over the phone, chat and emails. Liam and James in particular very helpful in answering the many questions I raised to them.

It's unusual but pleasant to see a company that has excellent customer service.

I wish Bluepark would expand into selling domains and email packages - this would be a true one stop shop.

Thank you
Sharing Wonders Charity

2 May 2019
Unprompted review
Bluepark Ecommerce logo

Reply from Bluepark Ecommerce

Thank you for choosing Bluepark, and for the kind words regarding our support team. We're really glad to hear you've had such a positive experience.

We've considered selling domains in the past, but it's an exceptionally competitive market, and we prefer to focus on our strengths, i.e. software development, web hosting and first class support.

We do have a basic email hosting service available with your package at no extra cost.

Rated 5 out of 5 stars

Terrific, versatile platform

Terrific, versatile platform that does absolutely everything I need to maintain and operate my online bookshop. I do not hesitate to recommend Bluepark whenever the opportunity arises.

26 March 2019
Unprompted review
Bluepark Ecommerce logo

Reply from Bluepark Ecommerce

Thanks for the positive feedback and for recommending Bluepark, we really appreciate it.

Rated 1 out of 5 stars

The customer service is pathetic

The customer service is pathetic. I requested to open a forum account to discuss possible integrations with with existing customer. The receptionist was arrogant and not helpful at all. He denied access to the forum giving no reason at all. Note: i was not looking for support for anything.

20 March 2019
Unprompted review
Bluepark Ecommerce logo

Reply from Bluepark Ecommerce

This reviewer is not and has never been a Bluepark customer, he has absolutely no experience with our software or service. He wanted to create an account to gain access to our community forums, which are for customers only. His intention, by his own admission, was to gain access to information and discuss/promote his own services with our customers. When we declined his request, he posted the above in retaliation.

Rated 5 out of 5 stars

Great Product and service

Have used Bluepark for over 8 years and any problems are always resolved quickly. Backup is first rate so if like me you have no idea what your doing know you are in safe hands

19 March 2019
Unprompted review
Bluepark Ecommerce logo

Reply from Bluepark Ecommerce

Thank you for the kind words, we’ve been very happy to support you for 8 years and hope to do so for many more!

Rated 5 out of 5 stars

The very best around

We at Headshot Gaming Merchandise spent a lot of time looking at literally every other UK based company out there that offered eCommerce systems. On more than one occasion we came close to choosing a competitor of Bluepark's. But at the last minute we would reject those systems simply because they did not have the right level of customisation we required.

We had foolishly almost completely dismissed Bluepark right at the beginning of the process because of a really stupid decision. You see Bluepark charges their customers for a SSL. None of the other companies do that. So we naturally thought why would we do that? Screw them.

We dismissed them out of hand without even taking a look at what they had to offer. This was a really dumb decision because it cost us so much time as we went and took trials with dozens of other companies until we started to run out of options.

It wasn't until months later we decided to go back and take another look, and we are real glad that we did. We needed a system that could rival a really expensive system called XCart. None of the others even came close, but after we signed up for a trial we realised that Bluepark did. Not exactly, but definitely close enough for us to be really interested.

Since then we had to call Bluepark several times to expand the trial while we fully evaluated their features and built a demo website. Which in turn actually became our store. I believe we actually extended the trial 5 times before we felt guilty and started to pay for it.

Also during that time both Liam and James had both dedicated their time to help us iron out some design and functionality issues we couldn't resolve on our own. They did this before we had spent even a penny with them.

So if you are looking at all of these other companies and wondering which one is actually the best, take my word for it, it is Bluepark. They can be a little confusing at first to get your head round how everything is set out, but with just a little time you will see that they offer you so much additional functionality that others either cannot, or they sell it to you as an extension for a recurring monthly fee. Just look at Shopify to understand what I mean by that.

There are a bunch of resources available through both their blog and forums and if you are still stuck then feel free to give them a call. The staff are welcoming, friendly and know their stuff. And they listen and give you what you want. Try getting that with any of these other companies.

I absolutely would recommend no other company than Bluepark to anyone for their eCommerce needs.

4 June 2018
Unprompted review
Bluepark Ecommerce logo

Reply from Bluepark Ecommerce

Thank you so much for this fantastic and detailed feedback of Bluepark's software and service, we're so glad that you found us in the end and that we were a good match for your business. There is indeed a slightly steeper learning curve with our software, this is something we're working on improving for our newer customers, but we believe the benefit is a more detailed, flexible and customisable ecommerce platform. We hope your site is extremely successful.

Rated 5 out of 5 stars

Great system

Great system , not easy to use initially for a 'non-techie' but a fab system and actually quite easy after training :-)

9 March 2018
Unprompted review
Bluepark Ecommerce logo

Reply from Bluepark Ecommerce

Thank you for the great feedback, we recognise that there is a learning curve involved with our software and are working to improve our support materials. Our team is always available via telephone and email to assist whenever you need us, and we hope your site is very successful going forward!

Rated 5 out of 5 stars

Ecommerce is a new experience for me

Ecommerce is a new experience for me. Up to now Bluepark has met all my requirements and more.

8 February 2018
Unprompted review
Bluepark Ecommerce logo

Reply from Bluepark Ecommerce

We're glad you found us and that you've had such a positive experience so far, thank you for your feedback!

Rated 5 out of 5 stars

Highly recommended

Highly recommended! Held our hands throughout the migration process from previous web-shop / CMS provider. Fast, friendly support and an interface that has a plethora of features and is intuitive and easy to use. Thank you from Tim at JWS Access Control & Automatics Doors.

22 January 2018
Unprompted review
Bluepark Ecommerce logo

Reply from Bluepark Ecommerce

Thank you for selecting Bluepark for your business, we're pleased to have been able to assist you in migrating to us and wish you every success going forward.

Rated 5 out of 5 stars

First class e-commerce solution

The Bluepark system for e-commerce is awesome. It is intuitive, easy to use and feature rich, a major step up for our business from a rather clunky old system. We have already seen growth in business after just 2 weeks.

Added to all that there is a number in the UK I can actually speak to someone if I get a problem and they are there to help.

I have tried all sorts of free shopping carts in the past and not used them as they are so complex - this system is just superb and so is the end result.

23 November 2017
Unprompted review
Bluepark Ecommerce logo

Reply from Bluepark Ecommerce

We're really glad to hear that you've had such a positive experience with the software and service. We hope your site is very successful.

Rated 5 out of 5 stars

Great company, great service

Great company, great team. Very happy with the service from Bluepark

17 November 2017
Unprompted review
Bluepark Ecommerce logo

Reply from Bluepark Ecommerce

Thank you for choosing Bluepark, we hope the new site is very successful!

Rated 5 out of 5 stars

Excellent

I moved from another UK based ecommerce provider who had an outdated platform with many unresolved bugs in their system and treated customers as just another number. Bluepark is a complete revelation, from the comprehensive platform to the excellent professional support staff.
All queries have been responded to quickly whether by phone or email, no more being put on hold or constantly checking emails for a reply! In this regard I would like to thank Liam and James who have helped with any HTML coding changes and explained in plain English how the system works.
If you are looking for an ecommerce provider that delivers and cares about their customers then Bluepark should be your first choice.

12 November 2017
Unprompted review
Bluepark Ecommerce logo

Reply from Bluepark Ecommerce

Thank you for transferring your site to Bluepark and for the great feedback, we're glad this was a smooth process for you.

Rated 5 out of 5 stars

Happy with the move to Bluepark

We moved our web site from our old host as they used software that was being discontinued and the replacement did not look very good. I did the transfer all myself using the help system Bluepark have. Generally all went well and as I learnt how things worked I became more and more impressed by the software. It was quite a steep learning curve, but that was to be expected. The software displays well on mobile phones which was important as 1/3 of our site visits are made with them. The only problem we had was a big one. You could not set up 301 redirects from our old web pages to the new ones as it was hosted on a sub-domain. Not Blueparks fault, but it means years of links built up to our old web site are now lost. At some point we will link the Bluepark site to our accounts, but that is for the future.

The help given has always been punctual and helpful.

31 October 2017
Unprompted review
Bluepark Ecommerce logo

Reply from Bluepark Ecommerce

We're very pleased that you transferred your site to the Bluepark platform and we understand that the issue regarding your redirects has since been resolved. It's worth mentioning that we will soon be releasing an integration of QuickBooks Online, to complement our QuickBooks Desktop integration, which may be of use to you in the future.

Rated 5 out of 5 stars

Fantastic system, fantastic company.

Fantastic system, and fantastic company to deal with. We've been using them for 8 years on our first website (roadking.co.uk), but have subsequently added two new websites on the Bluepark system. We wouldn't hesitate to recommend them to anyone.

25 October 2017
Unprompted review
Bluepark Ecommerce logo

Reply from Bluepark Ecommerce

Thank you for using and supporting the Bluepark platform for so many years, we really appreciate it and the fantastic feedback.

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