Blue Star Developments Reviews 

227
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, often highlighting the quick turnaround times for installations and repairs. Reviewers frequently commend the staff for their excellent communication, helpfulness, and polite demeanor, making the entire process smooth and pleasant. The customer service is often described as exceptional, with many appreciating the clear explanations and the team's willingness to go above and beyond. However, some people were dissatisfied with repeated letdowns regarding promised visits and felt disappointed with how their issues were ultimately handled.

What people talk about most

Service

Consumers find service to be positive, with many reviewers praising the speedy, efficient, and professional... See more

Staff

Customers consistently note positive experiences with staff, highlighting their politeness, professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting excellent communication, prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm really happy with Blue Star developments and would recommend to anyone. Every phone call and interaction was swift and responsive from the start. Sophie provided great, responsive customer service... See more

Rated 5 out of 5 stars

Really professional service. Sophie was superb with booking in the cat flap installation and up front and transparent with cost options. Easy to book a date and time in, and the installers were on tim... See more

Rated 5 out of 5 stars

Brilliant service from Nathan and the team. Had a great experience from them replacing my glass to adding my cat flap. Good communication and the work they did you could tell they were professionals a... See more

Rated 5 out of 5 stars

An exceptional service from all the team at Blue Star Developments. We had our 2 Velux windows serviced to a great standard, the work was carried out efficiently with no mess left behind. Nathan ha... See more


Company details

  1. Double Glazing Installer
  2. Handyman

Written by the company

Building Trust With Quality Work. 03337721851


Contact info

4.8

Excellent

TrustScore 5 out of 5

227 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.8

All reviews

(227)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service. I rang this morning at 10am. They were here, cat flap fitted, cleaned up and finished by 11.30am. Professional, friendly and a first class service. Thank you so much.

28 May 2025
Unprompted review
Rated 5 out of 5 stars

From start to finish the service was excellent …

From start to finish the service was impeccable . Sophie's communications are excellent , polite , professional and timely; maintaining a tight reign on the order .
Repairers arrived at the time advised. From the outset Nathan and Jack were friendly but professional and worked tirelessly to complete the repair , despite a previously unidentified issue. Provided a useful after care contact should it be required . I would not hesitate to recommend this company .

10 May 2025
Unprompted review
Rated 5 out of 5 stars

Seamless and reliable

Had a cat flap put through a French door. Not only was this the cheapest quote I had but everything was seamless . Done quickly , glass made quickly, kept up to date with appointments by text with Sophie . All very good from start to finish and very reliable. Would recommend. Thanks

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience fitting cat flap

Sophie and the team did an amazing job fitting a cat flap in our house.

We have folding doors with interior blinds built in and so couldn't get a cat flap installed in the doors themselves.

We called loads of companies who told us that we needed to replace the entire glass and they wouldn't consider going through the wall next to the door.

We found Blue Star Developments and they were so helpful.

Sophie and her engineers had no problem installing it through the wall.

They arrived promptly, were polite and friendly and had the job done in an hour and cleaned up after themselves.

The cat flap looks great and really solved a problem for us in our new home.

Really recommend them.

4 April 2025
Unprompted review
Rated 5 out of 5 stars

Wow… What a team

Wow… What a team
I recommend Bluestar for problems with leaking velux windows
I have 2 velux windows in a 17 degree pitch tiled roof, fitted 23 years ago
They started leaking a couple of years ago when we had heavy blowing rain
After much research I chose Bluestar because of their positive reviews
I rang lovely Sophie she asked me to send photos via WhatsApp and they diagnosed the issue and arranged an appointment a week later
Nathan and his co worker arrived on time, took the windows out and showed us how moss had grown under the seals (the seals were perished)
Regular maintenance is the key with these windows to prevent problems. I wish I had know that!
An hour later the windows were cleaned, re sealed and back in situ with a 1 year guarantee
Nathan has a wealth of experience and will give you an honest assessment he is the man to go to if you have a velux problem

1 April 2025
Unprompted review
Rated 5 out of 5 stars

New Rooflights

I had 2 new Velux rooflights fitted in my kitchen.
They arrived promptly on the date arranged and did an excellent job fitting the rooflights. They were clean and tidy leaving no mess at all.I would not hesitate in recommending them.

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful experience start to finish

What wonderful folks they are from initial phone call to repair, excellent service knew exactly what they were doing, job faultless and everything clean when they left… have absolutely no issue recommending them

12 March 2025
Unprompted review
Rated 5 out of 5 stars

Sophie and the team did an amazing job…

Sophie and the team did an amazing job installing a microchip cat flap into the tripled glass french doors, I wouds like to thank them for there patience and a perfect job with excellent customer service and communication from start to finish - good company highly recommend

13 February 2025
Unprompted review
Rated 5 out of 5 stars

Sophie and the team did an excellent…

Sophie and the team did an excellent job removing and installing a velux window in the roof. Quote was easy and proffesional. They where extremely knowledgeable, and came in at a fair price. They where selected based on how they came accross, the good level of communication and explanation of what was required, techncial knowledge and there trust pilot score. Which I'm keen to add too as its well deserved for a job well done.

5 February 2025
Unprompted review
Rated 5 out of 5 stars

(ve)LUX repair and service.

A great experience from start to finish. Sophie in the office is polite and efficient. The fitters turned up on time and completed the Velux repair. They then had time to service our 4 Velux windows and we are very happy with the service. Can recommend.

15 January 2025
Unprompted review
Rated 5 out of 5 stars

Superb Experience

A superb experience from the booking to the fitting of our cat flap.

Sophie in the bookings office was a pleasure to deal with and super efficient.

The guys came out bang on time and fitted the flap brilliantly, with an efficiency I haven't experienced before with this type of job. They cleaned up after too.

An all round outstanding experience, I would not hesitate to use this company again and would recommend it to all my friends. Thanks to everyone at Blue Star!

15 January 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company! Answered all my questions in relation to the installation promptly.
The gentlemen who came out to install the cat flap in my wall were polite, courteous, and professional throughout. They worked quickly and tidied up after themselves.
Would highly recommend.

7 January 2025
Unprompted review
Rated 5 out of 5 stars

One of the best repair services we have come across !

One of the best repair service appointments we have experienced over the last few years ! Not easy these days ! Sophie co- ordinated everything from their office base flawlessly, asked for fotos / ID‘d the type of window and arranged for a swift visit. Impeccable communication all the way. When the lads did come, they were on time, called us 20 mins before arrival to say they were on the way.

They were polite, knowledgeable and reasonable! They sorted our non closing, snapped motor Velux window for us there and then! Could not have done more or better - we would give 6*‘s …if we could ! Perfect all round Many Thanks to you all at Blue Star ⭐ ⭐ 🌟 ⭐ ⭐ 🌟 !!!

13 November 2024
Unprompted review
Rated 5 out of 5 stars

Changed two failed velux units

Changed two failed velux units. Found out one frame was rotten and sourced a replacement from another job in weeks saving us loads of money. Will use again in future for any velux issues.

11 November 2024
Unprompted review
Rated 5 out of 5 stars

I contacted a few companies regarding…

I contacted a few companies regarding fitting a dog flap. This was the only company that was quick to respond, provided a quote and contacted me regarding a slot to book in. Sophie's customer service was great and she followed up to book when I was unable to do a certain day that they were available.
The team arrived on a Saturday!! (I work so this availability was great), they were quick and efficient and were willing to stay to help me and talk through how the flap worked.
What a great company - I would definitely recommend and use again if needed.

2 November 2024
Unprompted review
Rated 5 out of 5 stars

I needed a repair on a Velux window

I needed a repair on a Velux window. Sophie at Blue Star gave me a quote which I accepted with a deposit agreed. The repair was carried out when the part arrived and the Velux repair fitting team did a quick and efficient job. Don’t hesitate to use them. They are genuinely efficient, helpful and excellent value considering they had to travel 2 hours to my house.

5 November 2024
Unprompted review
Rated 5 out of 5 stars

We moved house and the velux windows…

We moved house and the velux windows had been neglected. After installing new glass, resealing and servicing velux now look as good as new. Nathan the engineer was really knowledgeable and helpful. Would highly recommend.

5 November 2024
Unprompted review

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